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Product rating reminder with vouchers

Product rating reminder with vouchers

by arvatis media GmbH (1) Ratings 12 Downloads
Current version:


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Can be used in:
Not available
This extension cannot be used in a Shopware Cloud shop.
  • Arv2987068671856
  • arvatis media GmbH
  • 1.1.4
  • 6 Jul 2021
  • de_DE en_GB
  • 6.0.0
    6.1.0 – 6.1.6
    6.2.0 – 6.2.3 – – – – – – – – –
Product rating reminder with vouchers After an order gets set to the status "Completely paid" or... more

Product information


  • Free updates and support for 12 months (subscription)
  • Support by arvatis media GmbH


  • - The plugin automatically creates the vouchers
  • - The vouchers are completely customizable in the plugin configuration
  • - Edit background- and textcolor or add a logo via the plugin configuration


Product rating reminder with vouchers

After an order gets set to the status "Completely paid" or "Completely delivered", an email will be sent to the customer after a customizable period of time. The customer will be asked to rate the ordered item/s and eventually receive a voucher with a customziable value. In the email, the customer will find a link to the ordered item/s, where he can rate them.

Furthermore you have the option to make a customer receive another email, which includes a personal voucher code.
This plugin is designed exclusively for the Shopware 5 Standard Template.

Your advantages

  •     Increase customer loyalty
  •     Reviews on your products
  •     User-generated content
  •     Increase the search engine friendliness of your shop
  •     Once the rating has been accepted, the plugin automatically creates the voucher codes

After making adjustments in the mail template, empty the frontend cache (Settings → Caches / Performance → Clear shop cache) so that the set color / logo is displayed. And under "Basic Settings -> Frontend -> Customer reviews" the option "Automatically remind customer to submit reviews" disable.

For legal reasons this plugin is only allowed in a Business to Business environment!

Frequently Asked Questions

  • No Remindermails get sent out after an order! How come? In the plugin configuration you have the option to set after how many days the Remindermail will be sent out (based on the change date of the order status to "Completely paid/delivered"). Furthermore you have the option to set "only send Remindermails out to orders of the last X days".
  • After I clicked the checkbox to allow Remindermails in the checkout and ordered, the checkbox disappeared! How can the customer or me uncheck the checkbox now? When you check the checkbox in the checkout and order, the checkbox will be removed from there and added to the customers account options.
  • Do I have to manually created the vouchers? No, the vouchers will be automatically created by the plugin. You have the option to customize them in the plugin configuration.
  • Only consider orders from the last X days. Does that mean that the customers from the last X days get the reminder afterwards? Correct. Based on the change date of the last order status (To completely paid/delivered), not the order date!
  • I have set the days to reminder to X. How can I immediately receive the mail, to see what it all looks like? Via the database, you have the reduce the change_date in the table s_order_history, by the days that you have entered in the plugin configuration. The order status needs to be (Completed/Completely paid/delivered). Afterwards you can start the cronjob of our plugin and the mail will be sent
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Read, write and discuss reviews... more

Customer reviews

Average customer rating from 1 reviews:


leider nicht so super

11 Oct 2021

Beim Versand der Bewertungsmails hakt es des Öfteren sodass Kunden keine Möglichkeit der Bewertung erhalten. Das ist sehr schade, denn man will ja nicht täglich prüfen, ob der Versand der Bewertungsmails noch funktioniert. Was aber richtig ärgerlich ist, ist dass der Kunde nicht die Möglichkeit hat alle bewertungen zu einem Produkt zu lesen, da nur maximal 10 Bewertungen sichtbar sind und es auch keine Möglichkeit gibt zu scrollen oder weitere anzeigen zu lassen. Das führt dazu, dass uns schon von mehreren Kunden unterstellt wurde, wir hätten die Anzahl der Bewertungen erhöht aber tatsächlich nur 10 sichtbare Bewertungen erhalten- hier gibt es erheblichen Verbesserungsbedarf.


Installation manual

The plugin can be installed via the plugin manager.

If the plugin manager doesn't work, you always have the option to download the Plugin over your Shopware-Account (

Click here to download


Version 1.1.4 Compatibility

Version 1.1.3

  • Compatibility
  • Now creates email templates in english & german

Version 1.1.2

  • Fix: Using vouchers
  • Fix: Wrong domain urls in Mail Templates
  • Renamed namespace after Shopware Best Practice
  • New configuration (Voucher name after rating)
  • New configuration (Voucher rule name)
  • Added CLI command to collect overdue orders (arv:rating-reminder:collect-overdue-orders)
  • Extended logging 
  • Removed global menu entry

Disclaimer: If you have problems with the mail templates or the version 1.1.1, please completely remove the plugin with all user settings and reinstall it.

Version 1.1.1

added notification checkbox for OPC in checkout

Version 1.1.0

- Fix: Order status not working correctly

- Fix: Delivery status not working correctly

- compatibility

- Code optimization

Version 1.0.3 compatibility

Version 1.0.2

Compatibility for 6.3

Version 1.0.1

6.2 compatibility update

Version 1.0.0

- First Release for Shopware 6.1

Version 0.9.0

- Initial Release of the plugin

About the manufacturer

Shopware 6 Signet Shopware 6 ready arvatis media GmbH arvatis media GmbH Shopware Solution Partner Shopware Solution Partner 16 Certifications Developer SW5 0 Developer Advanced SW5 0 Template Designer SW5 0 Template Developer SW5 0 Developer SW6 4 Developer Advanced SW6 4 Template Designer SW6 4 Template Designer Advanced SW6 4 3 Extensions 4 Ø Rating
Current version:


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