surveys for the checkout finish page including analysis

surveys for the checkout finish page including analysis

by digitalwert (8) Ratings 212 Downloads
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Can be used in:
Not available
This extension cannot be used in a Shopware Cloud shop.
Cloud
Self-hosted
This app will be available for Shopware 6
Expected release: Jun 2024
Support
This Extension Partner responds quickly to support requests
Details
  • digi173924977133m
  • digitalwert
  • 2.0.15
  • 21 Dec 2020
  • de_DE en_GB
  • 5.2.11 – 5.2.27
    5.3.0 – 5.3.7
    5.4.0 – 5.4.6
    5.5.0 – 5.5.10
    5.6.0 – 5.6.10
    5.7.0 – 5.7.19
Contact & Support If you have any questions or suggestions just contact us via mail... more

Product information

Contact & Support

If you have any questions or suggestions just contact us via mail shopware.support@digitalwert.de and we are happy to help you. A instructions for the plugin can be found at: https://shopwaredemo.digitalwert.de/media/pdf/75/0f/1f/Guide_Checkoutfinishsurveys.pdf .

Description of the plugin

With the plugin "surveys for the checkout finish page including analysis" you can create surveys for the checkout finish page and you can get feedback from the customers after the order. The surveys can include up to 10 answers and either be given or allow a free input. The answers below the survey can be displayed side by side or below each other. In addition, it is also possible to allow multiple answers to a question.

All answers can be saved either individually by selecting the appropriate answer or all together by clicking on a button at the end of the surveys. When selecting the answers you can also display a loading animation. Furthermore, it is possible to activate the withdrawal of a answer so that you can change a answer.

When submitting an answer, the shop owner can also get an email with the respective answer. But it can also be sent only one email with all answers, the email contains the respective question and the corresponding answer(s). Answering the questions and agreeing with the DSGVO are assigned to each order, in order to use them, for example, for newsletter campaigns or for evidence. The text behind the checkbox for the DSGVO can be adapted via the snippet module and the name CheckoutfinishsurveysDsgvo. Furthermore, it is also possible to display instead of a checkbox only a text for the privacy notice (DSGVO).

Insofar as not all answers are to be saved immediately when selecting in the frontend of the shop (there is a corresponding selection in the plugin configuration) and thus a button for saving all answers is displayed at the end of the surveys. After submitting the answers a success message is displayed that you can customize in the snippet module with the name CheckoutfinishsurveysSuccessmessage according to your own wishes.

The plugin offers within the newly created backend module "Evaluations" under the menu item "Customer" and within the newly created backend module "Survey" an evaluation of the given answers, the order time, the order number, the amount of the order, the shop, the customer group, the customer name, the survey and the answer including the answer time. After selecting an answer detailed information are displayed. Out from the list you can also open the customer and the order. Furthermore, you can use the filter and search function to filter by the order number, the order period, the shop name, the customer name, the customer group, the complete text of the survey and the complete text of the answer.

Within the newly created backend module "Questions" under the menu item "Customer" and "Survey" the respective questions can be created and configured accordingly. The following settings can be defined for each question:

  • the activation or deactivation of the question
  • the definition of the position number of the question
  • the selection in which shop / in which shop language the question should be displayed
  • the selection in which customer group the question should be displayed
  • the definition of the text of the question
  • the definition of an individual CSS class, in order to make your own adaptation to the respective question
  • the selection of whether the answers to the question should be displayed side by side or below each other
  • the selection of whether multiple answers should be selectable for each question
  • the selection of the display of the answers, so whether the answers should be displayed as a link or as a button
  • the selection for each of the 10 answer options, whether a free input to the respective answer should be possible
  • the definition of a text before the free input for each of the 10 answer options
  • the definition of the text of the given answer, if the answer does not allow free input

Within the plugin configuration the following settings can be defined:

  • the selection of the position of the survey on the checkout finish page, either above or below the teaser
  • the selection of whether to display a headline above the surveys
  • the selection of whether to display a text below the headline above the surveys
  • the selection of whether an email should be sent when a answer was answered
  • the definition of the email address of the email recipient
  • the selection of the type of free input, whether an input field or a text area should be used
  • the selection of whether the DSGVO checkbox should be displayed
  • the selection of whether a save button should be displayed for the free input
  • the selection of whether to saved all answers individually or together
  • the selection of whether a success message should be displayed if all answers are saved together
  • the selection of whether a loading animation should be displayed when saving a answer
  • the selection of whether a withdrawal answer button (X) should be displayed at a answer

Informations about the plugin

(1). Developed according to the new plugin system from shopware 5.2.

(2). Compatible with PHP 7.

(3). Test for 30 days without obligation: with the trial version you can use the plugin for 30 days free of charge and in full directly in your shop.

(4). Compatible themes: this plugin is compatible with the Responsive theme from shopware and themes derived from it. When using a third party theme, which was purchased through the shopware store, the proper use of the plugin can not be guaranteed as with any other shopware plugin. 

(5). Subshop compatiblity: the plugin supports subshops and can be activated per subshop.

(6). Unencrypted: the plugin is provided completely open source, so you do not need the license manager from shopware and it can therefore be used without problems without the iOnCube Loader.

(7). Multilingualism: the individual texts can be customized within the snippets modules according to your own wishes.

(8). Own shopware blocks: the plugin provides its own shopware blocks so you be able to adapt or extend the plugin update safe in your own theme. The names of the corresponding own shopware blocks can be found in the instructions: https://shopwaredemo.digitalwert.de/media/pdf/75/0f/1f/Guide_Checkoutfinishsurveys.pdf .

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Customer reviews

Average customer rating from 8 reviews:

Total
Functionality
Usability
Documentation
Support

Funktioniert perfekt, kleines Problem nach Update wurde umgehend behoben. Sehr guter Support!

23 Apr 2020

Total
Functionality
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Support

Schneller Support

29 Aug 2019

Pluginanbieter reagiert sehr schnell auf Supportanfragen.

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Tut genau was es soll

11 Apr 2019

Außerdem hatte ich noch nachgefragt, ob man einen Haken zwingend benötigt. Das Plugin wurde kurzerhand angepasst und ist nun ideal für mich. Top Plugin, noch besserer Service!

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Der Support verdient Lob

5 Mar 2019

Ich hatte eine Frage bzgl. der Erweiterung / Plugin und meiner Testumgebung, welche umgehend und zu meiner vollsten Zufriedenheit beantwortet wurde. Vielen Dank. Super Service.

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Wer ausfragt bekommt die Antworten. Wieder Klasse Plugin vom Digitalwert

28 Dec 2018

Mit einem Webshop sprechen Sie fast nie direkt mit Ihren Kunden. Um herauszufinden, was bei Kunden "lebt" und warum und wie man beim Shop gekommen ist, ist eine Umfrage ein Tool, das Sie nicht übersehen sollten. Mit diesem Plugin gibt es mehrere Möglichkeiten, nach Abschluss des Kaufprozesses Fragen zu stellen. Die Installation war einfach, die Fragen ausgedacht, das ist manchmal etwas schwierig, aber die Ergebnisse sind bereits gut. Für Webshops, die etwas mehr als nur die Bestellung wissen wollen, ein herausforderndes Plugin, das Sie in Ihrer Vertriebspolitik perfekt unterstützen können.

Simon Kooij
www.modelbus.nl

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Functionality
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Super Support, Plugin funktioniert fehlerfrei!

22 Aug 2018

Nach anfänglichen Schwierigkeiten wurde uns schnell und freundlich geholfen. Inzwischen läuft das Plugin wie es soll.

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Functionality
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Tolles PlugIn!

18 Jul 2018

Funktioniert einwandfrei und stellt genau die Ergebnisse zur Verfügung, die benötigt werden. Auch nach anfänglichen Startschwierigkeiten im Backend gab es einen klasse Kundensupport, der innerhalb weniger Minuten sich den Fragen angenommen und sie direkt gelöst hat.
Sehr zu empfehlen!

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Usability
Documentation
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Einfaches, effektives und hilfreiches Plugin

15 Mar 2018

Mit diesem Plugin können wir schnell und einfach Umfragen durchführen. Die Installation und Konfiguration ist ebenso einfach wie die Erstellung und Auswertung von Umfragen.
Ganz besonders möchte ich den sehr schnellen und hilfreichen Support loben. Vielen Dank!

Total
Functionality
Usability
Documentation
Support

Configuration manual

Install the plugin via the plugin manager and make your desired settings in the plugin configuration. Then empty the cache of the shop and sign up again to the shopware backend if necessary.


You have problems with the installation? We've created a instruction for the plugin ( https://shopwaredemo.digitalwert.de/media/pdf/75/0f/1f/Guide_Checkoutfinishsurveys.pdf ) that also includes a section called "Trouble Shooting" for solutions to problems that could be arised.


When you reinstall the plugin please note: when you reinstall a plugin, all previous values of the fields in the plugin configuration and above all the values of the free-text fields are automatically deleted. So please create a backup copy of the database table s_order_attributes before this action.

Changelog

Version 2.0.15

made plugin compatible to shopware version 5.7.*

Version 2.0.14

Optimization of the fields of the plugin's database table.

Version 2.0.13

Improved compatibility to other plugins.

Version 2.0.12

Definition of required fields in the own backend module.

Version 2.0.11

The privacy information can now also be displayed as text only and not as a checkbox (which the customer must activate before he can answer the questions).

Version 2.0.10

The own backend module is now multilingual.
Likewise, multilingual email templates are now also supported.

Furthermore, at page reload of the order confirmation page you will not be able to answer the questions again.

Version 2.0.9

In the own backend module "Questions" there is now a button for copying questions.

Version 2.0.8

The selection in "plugin active" is now also delivered to the frontend, so that you can limit the plugin also globally to subshops.

Version 2.0.7

It is now also possible to select within the plugin configuration whether all answers should be sent in a common mail.
When filtering the analysis, you can now also filter according to the order period.

Version 2.0.6

Within the plugin configuration the path name for the ajax requests can now be entered if the shop is located in a subfolder (for example, /shop).

Version 2.0.5

Please make a backup copy of your database or the database tables s_checkoutfinishsurveys_survey and s_checkoutfinishsurveys_analysis for safety before the update.
A question can now only be restricted to a selected customer group.
In the analysis the customer group is now also output and you can now also filter by customer group.

Version 2.0.4

With the filter and search function you can now be filtered the answers to the order, the shop name, customer name, the complete text of the question and the complete text.
Furthermore, an error in customer assignment to the answer has been fixed.

Version 2.0.3

If a success message is to be displayed when sending the answers, the DSGVO checkbox and the teaser text are now also hidden.

Version 2.0.2

Within the plugin configuration it can now be selected whether each answer should be saved individually or all together, for which there is now a save button at the end of the questions.
Furthermore, you can now choose within the plugin configuration, if you can retract an answer in order to change it again.
Likewise, when a response is saved, a loading animation can now also be displayed and a save button displayed for an input or text area.

Version 2.0.1

Within the plugin configuration it is now possible to select whether the DSGVO checkbox should be displayed so that the surveys are conform to the new DSGVO from May 25, 2018.

Version 2.0.0

Initial release of the plugin.

About the Extension Partner

digitalwert digitalwert Shopware Extension Partner Shopware Bronze Partner Shopware Extension Partner Shopware Bronze Partner 45 Extensions 5 Ø Rating
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