Ready This is an app especially developed for Shopware 6
Product detail page add faqs - Premium

Product detail page add faqs - Premium

by eseom (3) Ratings 88 Downloads
Monthly

Free trial month

This app starts with a free trial month. The rent can be canceled at any time on a monthly basis or will be automatically renewed at the indicated prices.

Updates and support

€ 11.99* /month
Cancelable monthly
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Can be used in:
Not available
This extension cannot be used in a Shopware Cloud shop.
Cloud
Self-hosted
Support
  • eseom
  • de_DE en_GB
This Extension Partner responds very quickly to support requests
Details
  • eseom92747322556m
  • eseom
  • 1.7.5
  • 27 Oct 2023
  • de_DE en_GB
  • 6.2.0 – 6.2.3
    6.3.0.0 – 6.3.0.2
    6.3.1.0 – 6.3.1.1
    6.3.2.0 – 6.3.2.1
    6.3.3.0 – 6.3.3.1
    6.3.4.0 – 6.3.4.1
    6.3.5.0 – 6.3.5.2
    6.4.0.0
    6.4.1.0 – 6.4.1.2
    6.4.2.0 – 6.4.2.1
    6.4.3.0 – 6.4.3.1
    6.4.4.0 – 6.4.4.1
    6.4.5.0 – 6.4.5.1
    6.4.6.0 – 6.4.6.1
    6.4.7.0
    6.4.8.0 – 6.4.8.2
    6.4.9.0
    6.4.10.0 – 6.4.10.1
    6.4.11.0 – 6.4.11.1
    6.4.12.0
    6.4.13.0
    6.4.14.0
    6.4.15.0 – 6.4.15.2
    6.4.16.0 – 6.4.16.1
    6.4.17.0 – 6.4.17.2
    6.4.18.0 – 6.4.18.1
    6.4.19.0
    6.4.20.0 – 6.4.20.2
    6.5.0.0
    6.5.1.0 – 6.5.1.1
    6.5.2.0 – 6.5.2.1
    6.5.3.0 – 6.5.3.3
    6.5.4.0 – 6.5.4.1
    6.5.5.0 – 6.5.5.2
    6.5.6.0 – 6.5.6.1
    6.5.7.0 – 6.5.7.4
    6.5.8.0 – 6.5.8.7
Are you looking for a way to relieve your customer support, at the same time increase customer... more

Product information

Highlights

  • Create any number of product FAQs
  • Improve your SEO ranking with FAQs - "Content is king"
  • Search for FAQs in the backend (indispensable for a large number of products and FAQs)
  • Prioritize product FAQs and thus influence the sorting in the frontend
  • Assign FAQ to several products and do not have to maintain them individually for each product

Features

  • Manage an infinite number of product FAQs and always keep an overview
  • Global maintenance of the FAQs and not for each product individually
  • Questions and answers can be translated into any language created
  • Search for product FAQs in the administration area
  • Search engine optimization through more content on the product detail page
  • Increase customer satisfaction
  • Relieve your own customer support
  • Prioritization of the FAQs in order to be able to determine the order in the frontend
  • Allocation of FAQs to several products
  • Build your own product knowledge database - not only important for customers, but also for your own employees - knowledge is power and the documentation of knowledge is essential
  • Fully responsive - is displayed correctly on all device resolutions

Description

Are you looking for a way to relieve your customer support, at the same time increase customer satisfaction and also improve your SEO ranking?

With this plugin for maintaining the frequently asked questions about a product, you can cover all these elements.


Administration:

The plugin extends the administration area by a further navigation item "Catalogues>Product FAQs". Here, the product itself is not expanded as with other existing plugins, but rather the FAQs itself are the focus and therefore the FAQs do not have to be maintained for each product.

A question and an answer are created and this question can then be assigned to any number of products.

This makes the management of the FAQs much easier and the content does not have to be maintained twice or three times.

Furthermore, questions can be searched in the administration area, which makes it possible to keep track of a large number of products and thus FAQs and to be able to process them quickly.


Product detail page:

All FAQs for a product are shown in an additional tab next to the description on the product detail page in the form of an accordion.

The FAQs can also be prioritized so that the order in which the FAQs are output can be specified in the frontend.

In general, any content can be entered via the HTML editor and displayed in the frontend.


What do FAQs have to do with SEO optimization?

The popular phrase of SEO optimizers "Content is king" also applies here - the more content you maintain on your website, the better the algorithm of Google knows your shop and thus shows more and better search results, which means you have more visitors to your shop and ideally also increases the conversion.


Customer support - time saving

In the best case, every customer question that you receive about your products is entered directly via this plugin and thus you can save other customers and your own customer service from having to deal with many small inquiries, since the customers will find the corresponding answers directly by the product.


Individual plugin development

Can't find what you need in a plugin in the store?

We are also happy to develop your individual solution:

From your own theme, through a product configurator to a connection to the ERP system - we like to work side by side for your and thus our success.


You can find us here:

https://eseom.de

Frequently Asked Questions

  • Do I have to take care of the questions for each product? No, with this plugin the focus is on simplicity and performance - that's why you can assign the products to every question and do not have to maintain identical questions for several products.
  • Who can I contact if I have any questions about the plugin? You are welcome to send us an email to info@eseom.de at any time.
  • Why this plugin and not another one to maintain the FAQs? No other plugin can currently cover the functional scope of this plugin - faster editing of well-maintained FAQs, simple search for existing FAQs, creating as many FAQs as you like.
  • How does it work with prioritizing the questions? A number can be given for each question in the administration area. The higher the number, the higher the question is displayed in the frontend on the product details page.
  • How do I edit a question? On the one hand, you can click on the question in the table of all FAQs and thus edit the question in detail with all options. On the other hand, you can also double-click on a line in the table to carry out a "quick edit" and thus edit the corresponding question directly in the table.
  • Can I translate the FAQs? Yes, you can change the language when editing the question above and thus translate the question and the answer for each language created!
  • Can I rename the tab on the product detail page? Yes, the name of the additional tab "FAQs" can be freely defined. To do this, navigate in the Shopware administration area to Settings> Text modules> SELECT LANGUAGE (e.g. BASE en-GB) and then search for the term "eseom-faq.detail.tabText" above.
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Read, write and discuss reviews... more

Customer reviews

Average customer rating from 3 reviews:

Total
Functionality
Usability
Documentation
Support

Fehlende Updates

18 Feb 2024

Plugin muss ständig deaktiviert werden, weil bei SW Updates nicht kompatibel aktualisiert wird

Total
Functionality
Usability
Documentation
Support
eseom
19 Feb 2024

Hi,
die letzte Shopware Version ist vor zwei Werktagen veröffentlicht worden und wir testen das Plugin bevor wir es als kompatibel markieren ausgiebig, damit keine Fehler auftreten.
Sorry für die Umstände, aber das sollte bei jedem guten Plugin so sein und dieses nicht einfach als kompatibel markiert werden ohne vorher getestet zu sein.
Grüße
Dominik (eseom)

Super praktisches Plugin. Einfach zu pflegen.

17 Jan 2024

Wir setzen es auf den Produktseiten ein und auf diversen Landingpages. Es eignet sich auch perfekt für die Auflistung z.B. mehrerer Produktfeature mit einer entsprechenden Erläuterung im Ausklapper. Daumen hoch!

Total
Functionality
Usability
Documentation
Support

Tolle FAQ App

10 Nov 2022

Die App tut was sie soll und hilft uns, unsere FAQ übersichtlich darzustellen. Der Support reagiert super schnell. Alles top!

Total
Functionality
Usability
Documentation
Support

Configuration manual

1. Install the plugin

2. Activate the plugin

3. Reload administration area

4. Click the new navigation item "Catalogues>Product FAQs" on the left and get started


You can also find a detailed description here:

https://eseom.de/eseom-produkt-faqs

Changelog

Version 1.7.5

- Shopware 6.5.6 compatibility

Version 1.7.4

- Shopware 6.5 compatibility

- small bug fixes

Version 1.7.2

- added necessary changes for shopware 6.5

Version 1.7.0

- Added possibility to disable the search for the shopping world element

- Possibility to filter the FAQs in the backend by active/inactive and assigned products

Version 1.6.7

- fixed a bug where the SalesChannelContext was not correct and it was not possible to get the translated fields

Version 1.6.5

- select several FAQ groups for the shopping world element and output them in the frontend

Version 1.6.4

!!!! CAUTION !!!!

!!!! pre existing FAQ shopping world elements/blocks must be deleted and added again !!!!

- added the possibility to define faq groups

- a faq group can be assigned to the shopping world elements so only the faqs of this group is displayed

- added rich snippet possibility

Version 1.5.8

- small bug fixes

- improved design

Version 1.5.7

- Workaround for a JavaScript bug in Firefox 

Version 1.5.5

- Possibility to display a search on the product detail page to search the FAQs

- minor bug fixes in the JavaScript search

Version 1.5.4

- jquery to native javascript conversion (preparation for Shopware version 6.5)

- replaced storeApiClient calls with HttpClient calls (preparation for Shopware version 6.5) 

- improved the search time of the first search as there is no delay needed like when a user inputs a search

Version 1.5.1

1. better javascript search (search directly if user inputs first character) 

2. small bug fixes for javascript search

3. fixed a bug where the question sometimes does not collapse on mobile as shopware duplicates the content of the faqs when opening the offcanvas and so the DOM ids exist twice

Version 1.5.0

- collapse items if the search gets emptied 

- preparations for Shopware 6.5

Version 1.4.1

- changed html ids so the two shopping world faq-search elements do not disturb each other when placed on the same page

Version 1.4.0

- Added two new shopping world elements

-- an item to search for FAQs by product name or product number

-- an element to search for FAQs by keywords

Version 1.2.8

- also show the FAQ tab if a custom shopping world product layout was assigned to a product

Version 1.2.7

- Compatibility with current Shopware version

Version 1.2.6

- Compatibility with Shopware 6.4.5.1

Version 1.2.5

- Compatibility with Shopware 6.4.2.1

Version 1.2.4

- Shopware 6.4 compatibility

Version 1.2.2

- Compatibility with newest shopware version

Version 1.2.1

- Compatibiliy with Shopware 6.3

Version 1.2.0

- Compatibility with Shopware 6.3.X

Version 1.1.0

- added option where you can define whether the browser should automatically scroll to the question if it is clicked in the frontend - very useful if you have very long answers.

Version 1.0.0

First version of the plugin

About the Extension Partner

eseom eseom Shopware Extension Partner Shopware Bronze Partner Shopware Extension Partner Shopware Bronze Partner 3 Extensions 3.5 Ø Rating
Current version:

Version:

Monthly
€ 11.99* /month
Cancelable monthly

Free trial month

This app starts with a free trial month. The rent can be canceled at any time on a monthly basis or will be automatically renewed at the indicated prices.

Updates and support

To use the wish list, you must accept the necessary cookies. Accept cookies

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