FAQ Manager SEO with rich snippets for shopping experiences
by LENZ eBusiness GmbH (1) Ratings 92 DownloadsCloud / Self-hosted
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This extension cannot be used in a Shopware Cloud shop. Cloud Self-hosted
Support
- Support by: LENZ eBusiness GmbH
- Support languages:
Details
- Order number: loyxx44954654665m
- Extension Partner: LENZ eBusiness GmbH
- Version: 5.0.2
- Last update: 15 Apr 2024
- Language support:
- Self-hosted compatibility: 6.4.0.06.4.1.0 – 6.4.1.26.4.2.0 – 6.4.2.16.4.3.0 – 6.4.3.16.4.4.0 – 6.4.4.16.4.5.0 – 6.4.5.16.4.6.0 – 6.4.6.16.4.7.06.4.8.0 – 6.4.8.26.4.9.06.4.10.0 – 6.4.10.16.4.11.0 – 6.4.11.16.4.12.06.4.13.06.4.14.06.4.15.0 – 6.4.15.26.4.16.0 – 6.4.16.16.4.17.0 – 6.4.17.26.4.18.0 – 6.4.18.16.4.19.06.4.20.0 – 6.4.20.26.5.0.06.5.1.0 – 6.5.1.16.5.2.0 – 6.5.2.16.5.3.0 – 6.5.3.36.5.4.0 – 6.5.4.16.5.5.0 – 6.5.5.26.5.6.0 – 6.5.6.16.5.7.0 – 6.5.7.46.5.8.0 – 6.5.8.9
Product information
Highlights
- Structured data (rich snippets) for SEO
- Improved display in search results (SERP)
- Possible appearance as featured snippet (0 position)
- Improvement of user experience and usability
- Improvement of customer service
Features
- Shopping experience element
- Central administration of questions & answers
- FAQs for articles
- FAQs for categories
- Sorting of questions & answers
- Activation per category possible
- Display of the table of contents (optional)
- Display of FAQs as accordion (optional)
Description
Shop pages that are enriched with FAQs can significantly improve the shop's customer service. With this extension, you can create FAQs that can be integrated anywhere in the shop via an experience world element.
Various FAQ managers are available for managing your FAQs. You can create central FAQs, category or product-specific FAQs and FAQs for landing pages.
The central FAQs can be flexibly integrated on category pages or product detail pages. The assignment can be made directly in the category or article, but also in the FAQ configuration. The central FAQs can also be combined with category or article FAQs. To visually separate the central FAQs, they can optionally be displayed as a group with their own heading.
The FAQs for categories, articles and landing pages are created individually for each category, article or landing page and can therefore be created individually. These FAQs are also integrated into the layout with the "FAQ list" element.
To give your customers a better overview of all questions and answers, the table of contents is displayed at the beginning of the FAQ block, which can optionally be hidden. The individual FAQs contain anchor links that refer to the respective FAQ. In addition, the FAQs can optionally be displayed as an accordion.
The FAQs are automatically labelled as "rich snippets" with this extension. This means that Google can display this structured data in the search result. This makes them stand out from other Google search results and increases the likelihood of them being clicked on. Normally, an HTML code must be integrated to add semantic information. "Rich snippets are already fully integrated in the FAQ Manager.
Further information
General information
Our apps are developed on the basis of the standard functionalities of the basic Shopware 6 system. This applies to the functionalities and designs of the basic system. Individual themes cannot be taken into account when developing the app. It may therefore be necessary to make individual adjustments to the theme in order to display all elements/functionalities correctly.
Compatibility
We develop our apps with compatibility in mind. If compatibility cannot be guaranteed, we will note this in the app description. We cannot guarantee the compatibility of our apps with apps from other manufacturers. Due to the large number of apps offered in the Shopware Community Store, a compatibility check is not possible. Likewise, we cannot guarantee compatibility with Shopware apps that are not included in the Community Edition.
Support
We will check whether the specified error is caused by our apps or has another cause. Depending on the result of the investigation, we will inform you whether the rectification is chargeable or not. If independent changes have been made to our apps, the work involved will be invoiced.
Test version
You can easily test all apps available in the Shopware Community Store from LENZ eBusiness. Choose the rental version of the app. The rental version always includes a trial month with which you can test our app free of charge for 30 days. Please take advantage of the trial month to make sure that the app meets your requirements.
Individual customizations
We make individual customizations to our apps. Send us an email to support@lenz-ebusiness.de with your contact details and your customization request. We will discuss your customization request with our team and then get back to you.
Frequently Asked Questions
- What are FAQs? FAQs" are questions that are frequently asked by customers, such as Question: "I do not know what size I need. Can you help me?" Answer: "Please use our size chart to select the correct size."
Customer reviews
As the owner of this app you can rate it in the Shopware account
Rate now in your accountAverage customer rating from 1 reviews:
Ein Must-Have für SEO und Kundeninformation
Das Plugin ermöglicht es, einzelne FAQs mehrfach in unterschiedlichen Bereichen des Shops auszugeben (z.B. Kategorie-Seite + Produktseite). Vorteil für den Kunden: Immer alle Infos rund um die Kategorie und das Produkt genau dort, wo man sie braucht. Vorteil für den Shopbetreiber: Einfach und zentral zu verwalten. Und das alles dann auch noch mit Ausgabe als Rich Snippets... einfach ein perfektes Tool! Absolut empfehlenswert!
Support: Schnell und kompetent. Einfach erreichbar und für Anregungen immer offen. Dazu gibt es noch ein paar Anwender-Tipps gratis dazu. Danke!
Nachtrag: Das aktuelle Update des Plugin (2.1.0) ermöglicht es, FAQ in Gruppen zu sortieren. Damit kommt gleich mehr Übersichtlichkeit in die FAQ, sie lassen sich schnell und einfach in Themenbereiche gliedern.
Wow! Vielen Dank für das tolle Feedback, wir fühlen uns geschmeichelt :-)
Configuration manual
- Install and activate the extension.
- The FAQs are created under Settings → Extensions → SEO FAQ Manager.
- Click on the manager (FAQ set, category, product or landing page) for which you would like to create FAQs. Select the "Create" button and name the FAQ set or select the category, product and landing page. Set the desired settings and save the details.
- On the overview page of the Manger, click on the three dots (...) and select "Manage FAQs". You can now create and maintain the respective FAQs using the "Create" button.
- Once the FAQs have been created, go to the shopping experiences. Now create a new layout with the "FAQ list" element or add the element to an existing layout.
- For products or categories that have been assigned a layout with the "FAQ list" element, the corresponding FAQs are now displayed.
Changelog
Version 5.0.2
TASK | Removed cache warmup in lifecycle events.
Version 5.0.1
BUGFIX | Fixed access to translated property.
Version 5.0.0
TASK | Initial plugin release as LENZ eBusiness GmbH.
Notice:
Please note that this extension is now being further developed by LENZ eBusiness GmbH.
Further information: https://lenz-ebusiness.de/blog/uebernahme-der-shopware-erweiterungen-der-loy-gmbh-durch-die-lenz-ebusiness-gmbh/
Version 3.1.1
fixed compatibility issue with 6.5.4.1Version 3.1.0
- Added compatibility with tinyMCE plugin
Version 3.0.9
- Compatible for shopware 6.5 RC
Version 3.0.8
- Replaced the setExtensions() with addExtensions() to prevent the existing extension overwrite.
Version 3.0.7
- Fixed an issue related to the faq image.
- Fix: JSON+LD rich snippet is missing for landing pages
Version 3.0.6
- Fehler in der FAQ-Anzeige auf der Startseite behoben
Version 3.0.5
- Compatibility Update: Fixed an issue related to the Navigation page FAQ section "getSections()"
- Added FAQ support at landing pages
Version 3.0.3
- Fixed administration dummy files issue
- Fixed product detail page CMS extension
- Created a new default directory for storing the SEO-FAQ media
Version 3.0.2
- Fixed administration dummy files issue for shopware 6.3.5.4 and below
- Created a new default directory for storing the SEO-FAQ media for shopware 6.3.5.4 and below
Version 2.1.5
- Added support for images in FAQ items
Version 3.0.1
- Added support for images in FAQ items for 6.4.0.0
- Fixed paginator undefined index error
Version 2.1.4
- Fixed JSON+LD snippet top-element null issue
Version 3.0.0
- Compatibility update for 6.4.x.x
Version 2.1.3
- Fixed cookie panel issue with template
Version 2.1.2
- Added plugin configuration to switch snippet format between microdata and JSON+LD
Version 2.1.1
- Fixed indefinite loading of faq set selection component
Version 2.1.0
- Introduced group display of FAQs
Version 2.0.0
- Introduced a centralized FAQ Set for common FAQs
Version 1.1.1
- Compatibility update regarding Usage of DBAL connection methods in migrations' in 6.3.4.0 change
Version 1.1.0
- Added FAQ Heading customization
- Added priority auto-detect
- Added default status as active
Version 1.0.0
First version of plugin
About the Extension Partner
LENZ eBusiness GmbH Shopware Premium Extension Partner Shopware Bronze Partner 117 Extensions 5 Ø RatingCurrent version:
Cancelable monthly
Free trial month
This app starts with a free trial month. The rent can be canceled at any time on a monthly basis or will be automatically renewed at the indicated prices.Updates and support