- Support by: ekomiPlugin
- Support languages:
- Order number: Offic45955498429f
- Manufacturer: ekomiPlugin
- Version: 1.0.1
- Last update: 15 Mar 2021
- Language support:
- Self-hosted compatibility: 6.2.0 – 126.96.36.199.0.0 – 188.8.131.52.184.108.40.206.1.06.3.2.0 – 220.127.116.11.3.3.0 – 18.104.22.168.3.4.06.3.5.2 – 22.214.171.124
- - The necessary details are automatically read in from your database which will enable eKomi to send your client a review request.
- - Determine which order status should trigger the review request.
- - Contact your clients via email or SMS (depending on your eKomi subscription).
- - Request both seller ratings and product-specific ratings from your clients.
- Working with eKomi allows you to:
- - Collect authentic seller and product ratings and reviews.
- - Sign up for simple, configurable, grouped, and bundle products.
- - Boost customer loyalty and incentivize return purchases with our coupon feature.
- - Manage your reviews with the help of our dedicated Customer Feedback Management team, who checks each and every review to make sure it is a third-party complaint.
- - React to your feedback publicly, or moderate it privately through our dialogue feature to improve your customer service and feedback.
- - Syndicate all of your seller ratings and reviews automatically to Google, Bing, and Yahoo.
- - Activate your Seller Rating Extension to display stars on your Ads and increase your Click-through-rate by around 17%.
- - Enable Review Rich Snippets and show stars next to your organic results to enhance your visibility and drive more relevant traffic to your site.
- - Display your eKomi Seal and Review Widget on your webpage to build trust and confidence among your website visitors, turning more browsers into buyers and increasing sales.
- - Feature all of your reviews on your business Certificate Page, to help clients with their purchasing decision.
eKomi is the leading third-party review service, specializing in the collection, management, and publishing of seller and product ratings for businesses.
With our official eKomi Plugin for Shopware, you can automatically integrate our eKomi review collection technology with your shop system, triggering a review request to be sent out the moment an order has reached a pre-defined status.
Please note that you will need an eKomi account to use the plugin. For a live demonstration of our product, feel free to book your most convenient time slot here, or alternatively send us an email to firstname.lastname@example.org
eKomi is available in English, French, German, Spanish, Dutch, Italian, Portuguese, Polish, Russian, Swedish, Finish, Norwegian, Czech, Hungarian, Turkish, Hebrew, Arabic, Thai, Japanese and Korean.
If you have any questions regarding the plugin, please get in touch! Email us at email@example.com, call us on +1 844-356-6487, or fill out our contact form.
1. Module Installation (backend)
1.1 Login to Shopware backend
1.2 Go to Settings > System > Plugins
1.3 Click on Upload Plugin
1.4 Select the plugin zip file and upload the plugin
1.5 Refresh the page and locate the new module in the list
1.6 Click on 3 dots (...) and install the Plugin
1.7 Activate the Plugin.
1.8 Click on Click on 3 dots (...) to open the Plugin Configuration.
1.9 Provide the required information
1.10 Click on the Save button to save the configuration.
Our eKomi headquarters in Berlin is the best place to start if you need help with this plugin. There is a technical support team that will get you up and running in time. You can book assistance at http://ssi.ekomi.com/booking