shipcloud Connector for Shopware 5: The shipping solution for DHL, Hermes, UPS, DPD, Deutsche Post...

Preview: shipcloud Connector for Shopware 5: The shipping solution for DHL, Hermes, UPS, DPD, Deutsche Post...

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Self-hosted

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This app is available for Shopware 6

shipcloud Connector for Shopware 6: The shipping solution for DHL, Hermes, UPS, DPD, Deutsche Post...

Support

Support by: shipcloud
Support languages:

This manufacturer responds quickly to support requests

Details

Order number: SCS00898f
Manufacturer: shipcloud
Version: 2.5.5
Last update: 24 Sep 2021
Language support:
Self-hosted compatibility:

5.0.0 – 5.0.4

5.1.0 – 5.1.6

5.2.0 – 5.2.27

5.3.0 – 5.3.7

5.4.0 – 5.4.6

5.5.0 – 5.5.10

5.6.0 – 5.6.10

5.7.0 – 5.7.3

From standard shipping, express delivery, tracking to returns - shipcloud supports you with your... more

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Product information

From standard shipping, express delivery, tracking to returns - shipcloud supports you with your complete shipping process out of Germany. Our offer, with all connected carriers and services, is so far only available to customers from Germany in full. Shipping from other countries is possible under the following conditions.

shipcloud provides this in a simple and uniform interface through a Software-as-a-Service platform. shipcloud is a shipping service provider for Shopware and offers you easy access to all relevant carriers (DHL, DHL Express, UPS, Deutsche Post, DPD, Hermes, Post AT, Post CH, GLS, GO!, ANGEL, PARCEL.ONE and many more).

Improved support for DHL Packstationen

Allow your customers to conveniently deliver the parcels directly to a desired DHL "Packstation", post office or a parcel shop.

Pickup time frame for express deliveries

For express deliveries with appropriate pickup at your desired location, you can use the shipcloud connector to enter a desired time slot for pickup, which is then forwarded to the shipping service provider.

The returns portal of shipcloud

This will allow your customers to easily create a return label themselves - when they need it. Simply send your personal link of the returns portal in your shop design to your customer. On request or as a note in your order confirmation. Your customer only has to enter his sender address, select the shipping service provider, print the PDF and can then return the package with the parcel service of his choice. All this is even possible, if you organize your shipment so far differently.

» More information about shipcloud can be found here.

Feature list

Uniform creation of your shipping labels directly from the Shopware backend
- Create shipping stamps for all major shipping service providers such as DHL, DHL Express, UPS, Deutsche Post, DPD, Hermes, Post AT, Post CH, GLS, GO!, ANGEL, PARCEL.ONE and many more
- Generate the matching returns label directly
- Create as many labels as you like using batch processing
- Automatic calculation of the shipping weight (flat rate shipping weight also possible)
Always the cheapest conditions
- Bring your own shipping service contract and keep using it easily
- Use the shipcloud conditions, with shipping service providers for which you have no contract
Tracking tracking integrated
- Track your shipments in the Shopware backend
  - Automatic deposit of the tracking codes in the order details
  - Clear presentation for all shipping service providers
  - Filtering and sorting options according to send status
  - Identify problem cases quickly and keep an eye on your costs
  - Thanks to import the tracking number even if you create your shipping brands in another system
- Tracking also in MyAccount section
  - So your customers always know where their order is
  - Less support requests
- Always up to date thanks to status emails
  - shipcloud will notify you or your customers via e-mail if there is an update to a shipment
- Set your own logo and shipping label size
  - Integrate your logo on the shipping labels and configure the size of these individually according to your needs.
  - Unify your processes across all shipping service providers and leave an individual and professional impression with your customers
- Take advantage of the multi / subshop capability
  - You can store different data for each shop
- Collection orders directly from the Shopware backend
- Deliver to DHL Packstation
  - Customers can have deliveries sent to DHL's Packstation, post office or parcel shop
- Pick up time window for express deliveries
Return portal
- Design your portal in your shop design
- Get an even better overview of your return shipments including shipping status
- Leave to your customer the choice with which parcel service he would like to return
- Your customers can easily download the return label as a PDF or conveniently send it via e-mail
- You can also use the returns portal with your own returns conditions and also if the outbound delivery was not created via shipcloud

Plugin trial / Demo store
Contact for Shopware plugin

Requirements

Shopware 5.2.x (we also support older versions of Shopware, but the shipcloud connector offers a correspondingly reduced functionality)
shipcloud Account

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Customer reviews

As the owner of this app you can rate it in the Shopware account

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Average customer rating from 7 reviews:

Total

Functionality

Usability

Documentation

Support

Wenns nicht passt, wirds passend gemacht

From: ROMNEYS

26 Aug 2020

Haben sehr gute Erfahrungen mit diesem Plugin von Shipcloud. Da wir Pickware nutzen, dient es uns hauptsächlich zur Verbesserung der automatische Sendungsverfolgung von DHL, DPD etc. Externe Paketnummern werden ebenfalls unterstützt und können einfach abgebildet werden. Und sollte etwas klemmen, greift hier ein Super-Support-Team und es wird sich um eine schnelle Lösung gekümmert. Wir freuen uns auf eine weitere Zusammenarbeit in Shopware 6! Außerdem ist es nie schlecht alternative Versandmöglichkeiten zu haben, die man auch ohne eigenen Vertrag mit einem Dienstleister nutzen kann.

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Sehr zufrieden

From: Raphaël Pesché

24 Dec 2018

Installation und Konfiguration gingen problemlos. So weit so gut.

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From: shipcloud

28 Dec 2018

Vielen Dank für Ihre Bewertung!

Seit dem Update funktioniert er nicht mehr und der Support-anfordern Button ist nur deko - d.h. er funktioniert auch nicht.

From: Michael Diehl

27 Mar 2018

Seit dem Update funktioniert er nicht mehr und der Support-anfordern-Button ist sichtbar, aber deaktiviert. Ein Plugin, welches "null" funktioniert, können wir leider nur mit null Sternen bewerten.

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From: shipcloud

27 Mar 2018

Sehr geehrter Herr Diehl,

es tut uns sehr leid, dass sie das PlugIn nicht testen konnten.
Uns hat keine Support-Anfrage erreicht. Der genannte Button ist uns aktuell nicht bekannt.
Bitte schildern Sie doch Ihr Problem unter support@shipcloud.io.
Wir sind sicher, dass es hierfür eine kurzfristige Lösung gibt.

Top Plugin Top Versanddienstleister Top Support

From: Konrad Ziegler

23 Nov 2017

Eigentlich steht ja schon Alles in der Überschrift.
Selten so positiv überrascht worden. Selbst problemlos installiert, bei shopcloud registriert und es konnte losgehen. Die Fragen die ich hatte wurden umgehend zufriedenstellend beantwortet sowohl am Telefon als auch per Mail.
Für mich eine sehr gut, durchdachte und sinnvolle Lösung für die Versandabwicklung.

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Super einfach

From: Nicole T.

15 Mar 2017

Klasse Plugin. Man hat alle Logistiker direkt zur Hand.
Auch der eigene Vertrag ist kein Problem.

Ist ein echter Mehrwert. Klare Empfehlung!
Danke für die Arbeitserleichterung.

Gruß
Nicole

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Option von dem Plug-In kann teuer werden // Support antwortet nicht mehr

From: Daniel Peter

16 May 2016

Die neue Shipcloud Version hat leider einen Bug. Wird die Bestellstatus aktualisieren abgewählt, wird dieser trotzdem geändert.

Support wurde informiert, jedoch gab es nur eine E-Mail zurück ohne Problemhilfe. Eine erneute E-Mail blieb bis heute einfach unbeantwortet.

Ich hatte damals noch Geld für das Plug-In bezahlt, leider ist der Support mittlerweile unterirdisch!

Die Option „Adresse automatisch Trennen“ ist in Verbindung mit DHL sehr gefährlich & kann teuer werden. Ist diese Option auf Nein gestellt, erkennt DHL fast jede Adresse als nicht korrekt an. Dies hat zur Folge, dass ein Entgeld für die Nachcodierung berechnet wird.

Ein Hinweis im Plug-In fehlt leider, dass diese Option Mehrkosten verursachen könnte. Ich hatte dies nun leider und möchte gerne andere davor bewahren die Option zu deaktivieren.

Ansonsten ist das Plug-In nach wie vor super!

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From: shipcloud

28 Feb 2018

Guten Tag Herr Peter,

die Adress-Trennung wurde mitlerweile verbessert, um Zusatzkosten bzgl. Leitcodierung zu vermeiden. Ein Bug bzgl. der Bestellstatus-Aktualisierung ist uns aktuell nicht bekannt. Bittte senden Sie uns doch eine Anfrage, mit dem Sachverhalt über support@shipcloud.io. Wir schauen uns den Vorgang dann schnellstmöglich an und werden ggf. ein Update bereitstellen.

Warum ist da vorher keiner drauf gekommen?

From: Hotte ZEBRA

21 Nov 2013

Das Plug-In zusammen mit Shipcloud ist der Hammer. Endlich die Versandkosten im Griff und keine manuelle Erstellung von Versandetiketten mehr. Gute Arbeit Jungs!

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Installation manual

1. Installation with PlugIn manager

2. Delete carrier cache (Settings->shipcloud connector->carrier cache)

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Changelog

Version 2.5.5

- Fixed: Issue for inactive customs declaration

- Fixed: Issue for DPD food and express service

Version 2.5.4

- Added / Feature: FedEx integration for foreign country shipments

Version 2.5.3

Update: Pickup request Call

Version 2.5.2

- Added / Feature: HS Code for customs declarations

Version 2.5.1

- Added / Feature: Additional Service "DPD Food"

Version 2.5.0

- Fixed: Issue with option "Aut. Bestell-Status-Änderung" and batch mode

- Fixed: Issue with inactive option of customs declaration

Version 2.4.9

Bugfix: PDF-Merger size orientation

Version 2.4.8

Update: Changed service names for compatibility with shopware 5.7.2

Version 2.4.7

Update: Public DI Services for compatibility with shopware 5.7.2

Version 2.4.6

- Update: API endpoint for AngleLastMile

Version 2.4.5

- Fix: Package weight calculation

- Fix: Predefinition for Articles customs declarations

Version 2.4.4

Update: Checkout Session data for Angel integration

Version 2.4.3

Fix: Data reading for reference field

Version 2.4.2

Fix: Compatibility with Magnalister

Version 2.4.1

Fix: Correction of the entry of the tracking codes in the shopware field for different orders

Version 2.4.0

- Update: PHP 7.4 compatibility

- Update: Individual reference field with placeholder: {$ orderNumber}, {$ articleNames}, {$ articleNumbers}, {$ invoiceAmount}, {$ date}, {$ date_de}

- Fix: Tagging the tracking codes in the shopware field with several labels at the same time

Version 2.3.9

Update: API URL for AngleLastMile

Version 2.3.8

Update: Added sender email address

Version 2.3.7

Update: Added -additional_fees- for customs declarations.

Version 2.3.6

Update: Added carrier parcel one for customs declaration.

Version 2.3.5

Update: API to AngleLastMile (Angle bringt's) Carrier. Dynamic delivery time slots in the checkout.

Version 2.3.4

Update: set pick up time in plugin configuration for batch mode

Version 2.3.3

Fixed: Calculation of shipping costs if automatic house number separation is deactivated

Version 2.3.2

Fixed: Calculation of shipping costs if automatic house number separation is deactivated

Version 2.3.1

Update: External trackers - automatic creation by cronjob

Version 2.3.0

Update: External trackers are transmitted with recipient and sender data

Update: Improvement of the automatic separation of house number and street if the house number was given without spaces.

Version 2.2.9

Added: Saturday delivery for UPS

Version 2.2.8

Fixed: Mobile text styles

Version 2.2.7

Predefined values from plugin configuration inside the manual label window

Version 2.2.6

- Update for PHP 7.4

Version 2.2.5

- Added: Saturday delivery for GLS and delivery date, time and note for GO!

Version 2.2.4

Added: DHL ID Check. Checking identity and age at delivery

Version 2.2.3

Fixed: weight and amount calculation for customs declaration

Version 2.2.2

- Fixed: missing customs declaration form for foreign customer on label creation start

Version 2.2.1

- Fixed: no notification email through shipcloud on GLS - Shop Delivery Service

Version 2.2.0

- Fixed: Problems associated with Custom Products from shopware.

Version 2.1.9

- Added: Incoterms preloading built into the plugin configuration
- Fixed: GLS - ShopDeliveryService sending wrong data

- Fixed: Adjustments for the shopware Coding Guidelines

Version 2.1.8

- Added: Incoterm clause for GLS

- Added Customs content declaration can be generated with the shipping label

- Changed: send billing address to shipcloud instead of the package shop ID as street

Version 2.1.7

- Bugfix: handle customs declarations regarding dpag "Warenpost"

Version 2.1.6

- Bugfix: Fixed issue for cutoms declarations

Version 2.1.5

- Added: Customs papers are now also being created for Deutsche Post AG

Version 2.1.4

- Added: Creation of customs papers can now generally be set via the shop configuration
- Change: In batch mode, the tracking code for returns is no longer added to the tracking code field

Version 2.1.3

- Changed: No Pickup request for carrier UPS

Version 2.1.2

- Added: Tracker service for external tracking codes

Version 2.1.1

Bugfix: get right detailId in order service -> "items can't be blank"

Version 2.1.0

- Change: Create customs declaration documents, e.g. for switzerland

Version 2.0.9

- Bugfix: Customs declaration has also been created for items whose amount has been manually set to 0 (for example, sold out)
- Bugfix: The assignment of package length, width and height during label creation was wrong.

Version 2.0.8

- Order status will be changed automatically to "open", if the option in the plugin configuration is left blank.

Version 2.0.7

- Bugfix: Missing ISO code (country code) on the shipping label created for pickup by the carrier- Bugfix: Phone number fallback "123" for carriers who request a phone number and customers that haven't provided one

Version 2.0.6

- Optimization of the API call for DHL "customs declarations" - only for international packages

Version 2.0.5

- Improved support for “DHL Packstation” deliveries
- New option for time slot specification for pickups of express deliveries
- Improved separation of street and house number in addresses
- Transmission of “Customs Declaraitons Data” for foreign shipments especially to non-EU countries
- The shipcloud connector is now open source
- General bug fixes and usability improvements

Version 1.4.7

- additional address for shopware 5.1

Version 2.0.4

- Bugfix: Address addition c/o during batch processing- Bugfix: Improvement of the address separation "AM" etc.
- Bugfix: Tracking code and order status are not always updated

Version 2.0.3

- Default of the text for the package content (carrier and customs) in the plug-in configuration
- Add translation snippets
- Temporary deactivation of the external tracker function
- Status change on the detail page -> E-Mail window opens again
- Fix: Add additional address row during batch processing