Zammad Integration Shopware - Better integration and benefit of helpdesk and customer support

Zammad Integration Shopware - Better integration and benefit of helpdesk and customer support

by SEMES - Shopware-Entwicklung no ratings yet 23 Downloads
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Can be used in:
Not available
This extension cannot be used in a Shopware Cloud shop.
Cloud
Self-hosted
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Details
  • semes47751942799m
  • SEMES - Shopware-Entwicklung
  • 1.2.0
  • 26 Aug 2019
  • de_DE en_GB
  • 5.0.0 – 5.0.4
    5.1.0 – 5.1.6
    5.2.0 – 5.2.27
    5.3.0 – 5.3.7
    5.4.0 – 5.4.6
    5.5.0 – 5.5.10
    5.6.0 – 5.6.10
    5.7.0 – 5.7.19
With our Shopware 5 plugin, you can quickly and easily integrate the Zammad chat widget into... more

Product information

Highlights

  • The integration is fully responsive and therefore works on all device types (smartphone, tablet, desktop, etc.).
  • Tested with all common browsers
  • No programming knowledge necessary for the integration

Features

  • easy and comfortable integration of the Zammad chat widget
  • Subshop-capable integration, i.e. the configuration can be carried out individually for each saleschannel, if desired.

Description

With our Shopware 5 plugin, you can quickly and easily integrate the Zammad chat widget into your online shop and start enjoying the benefits immediately!

Integrating the Zammad Chat widget into your Shopware 5 online shop using our plugin means not only improving customer support and satisfaction, but also optimising conversion rates. By providing quick and effective answers to questions and problems, you can increase your customers' trust and loyalty and ultimately increase the likelihood that they will buy from you and come back.

Important note: If your Shopware theme does not have jQuery, please add the jQuery snippet provided in the Zammad settings to the plugin settings at Snippet in the first place!

Requirement: Zammad account

For the integration of the Zammad chat widget and thus for the use of these plugins, a Zammad account is required.

Zammad is a powerful helpdesk and ticketing software designed specifically for customer support. With Zammad, businesses can manage all their customer queries in one place and deliver fast and efficient responses to customer issues. The Zammad Chat widget is a key component of the Zammad platform that allows your business to communicate with customers in real time in an easy and effective way.

You can find all information and details about Zammad directly at zammad.com!

Final remark:
We would like to point out that neither the plugin offered nor our company are connected with the Zammad company.

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Customer reviews

Configuration manual

  1. Set up your Zammad account at zammad.com and configure your widget
  2. Buy plugin through the Shopware Community Store
  3. Download and install the plugin
  4. Transfer Zammad widget code
  5. Save Settings

Important note: If your Shopware theme does not have jQuery, please add the jQuery snippet provided in the Zammad settings to the plugin settings at Snippet in the first place!

Changelog

Version 1.2.0

Redesign Logo and Optimization; Shopware 5.6 Compatibility

Version 1.1.2

Optimization of the template structure

Version 1.1.1

Optimization of output

Version 1.1.0

Shopware 5.5 compatibility

Version 1.0.3

Improvements and editing of the descriptions - Plugin Output has been changed!

About the Extension Partner

SEMES - Shopware-Entwicklung SEMES - Shopware-Entwicklung Shopware Extension Partner Shopware Extension Partner 22 Extensions 5 Ø Rating
Current version:

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€ 4.00* /month
Cancelable monthly

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This app starts with a free trial month. The rent can be canceled at any time on a monthly basis or will be automatically renewed at the indicated prices.

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