WhatsApp Website & Mobile Live Chat Badge

WhatsApp Website & Mobile Live Chat Badge

Version:

€ 59.00 *

Support by Wesionaire GmbH

Source Available
102 Downloads
Responsive
This plugin is available for Shopware 6 Shopware 6 Signet
Expected release: Jan 2020
    Wesio32618723133
  • 1.1.2
  • 17 Dec 2019
  • de_DE en_GB
  • from Wesionaire GmbH
  • 5.4.0 – 5.4.6
    5.5.0 – 5.5.10
    5.6.0 – 5.6.4
We operate an online shop ourselves, but are also on the road to visit local retailers or bound... more

Product information

We operate an online shop ourselves, but are also on the road to visit local retailers or bound by customer calls, so we could not always respond to live chat requests on our website immediately. With conventional website chat tools, customers were immediately gone after 2-3 minutes without an answer and no longer reachable for us. With the WhatsApp chat function, you get the personal mobile phone number of your customers and can even reply after hours. In addition, it offers you the opportunity to clarify inquiries that you cannot immediately answer (e.g., requests only could be answered by the manufacturer or a specialist in your company), and then later to answer the customer. It’s also possible also to send pictures. More service is not possible!


Ideally, you use the Whats App chat version for the desktop so that you can conveniently respond via keyboard. If you are not currently on the PC, you have the synchronized chat on your mobile.


Due to technical restrictions by WhatsApp it is not possible to offer the whole chat on your website. We try to get the best experience possible for your customers by enabling an easy way to chat with you over Whats App on any device. Get a free 30 day trail version and check it our yourself!


This plugin does not cover the WhatsApp business api.

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Highlights

  • Opening Hours: You can set on which weekdays/hours the Chat Badge will be displayed. Avoid getting messages during the night!
  • Individual as you are: We offer a lot of customization. Upload a picture, write a sample message,...
  • Subshop & language shops? Supported! You can configure the Chat Badge for each shop individually and we over the possibility to translate all texts with snippets
  • Mobile&Desktop support: You can also use the Chat-Badge on your desktop computer thanks to WhatsApp web.
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Customer reviews

Average customer rating from 1 reviews:

Total (1)
Functionality
Usability
Documentation
Support

Super Plugin Top Support

14 Aug 2019

Das Plugin funktioniert sehr sehr gut, Anfragen vom Support werden sofort beantwortet Anpassungen gleich gemacht. Habe viele Whatsapp Plugins ausprobiert aber das ist sein Geld wirklich wert und hat ein Paar Features mehr als die gängigen Whatsapp Plugins.

Total
Functionality
Usability
Documentation
Support

Installation manual

The installation process of plugins is descriped in the offical Shopware user guide. Please follow the instructions here.


You can find the plugin settings after a successful installation in the administration by going to Configuration > Basic Settings > Additional Settings > WhatsApp Badge


If you want to translate the plugin's text, please use Shopware snippets.  A detailed description about how to use snippets can be found in the offical Shopware user guide. Snippets Guide.

The plugin offers you following snippets:

  • WesioWANumber - mobile phone number - please use the format as stated in the settings.
  • WesioWADisplayName - Display name
  • WesioWADisplayName - Your first message
  • WesioWACustomerMessage - Customer Message template
  • WesioWhatsApp - information below the chat

Changelog

Version 1.1.2

The cookie will always been stored when the consent manager is disabled.

Version 1.1.1

  • Support for the cookie consent manager in Shopware 5.6.3

Version 1.1.0

Please double check the settings after this update, save them and compile your theme.


  • New more appealing configuration form.
  • New fields: title and subtitle.
  • New display options for desktop and mobile: hide, collapsed, show.
  • Set a primary color.
  • Outside the opening hours: display a alternative text.

Version 1.0.1

  • WhatsApp opens more reliable when using Safari

Version 1.0.0

- First release 1.0.0

About the manufacturer

Wesionaire GmbH Wesionaire GmbH 1 Extensions 5 Ø Rating

Version:

€ 59.00 *

Support by Wesionaire GmbH

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