Shopping Experience Survey & Referenzanalytik

Installationsanleitung

Installation Step 1: You can purchase Store Survey plugin here through the Shopware Community Store https://store.shopware.com. Step 2: Login to you shopware backend  Step 3: Go to Configuration->Plugin Manager Step 4: Click the My purchases button to open a login window (if not already logged in). Enter the Shopware ID associated with the domain from which you are working. Step 5: After login, you will see an overview of all plugins associated with your domain and Account. Download the plugin. Step 6: Click on Installed button will open a page with installed, Uninstalled, Inactive plugins Step 7: Find “Store Survey” plugin from Uninstalled section Step 8: Click install button and activate the plugin. Configuration 1) Setting shopping survey options   a) Click on Configuration -> Plugin manager-> installed -> Store Survey ->edit       set store survey options for the stores. Survey option include following features: 1. Enable “How did you hear about the store? survey”  2. Do you want to keep store survey mandatory? 3. Enable shopping experience survey Manage Source/Medium You can add or remove sources from Marketing > StoreSurvey > Manage Source /Medium To add new source: Click on the Add New button which displays  a pop-up, where you could add and save a source. In the same pop up you have option to change the status of the source to active or inactive To remove a source: Click on the delete icon button to remove the source To remove all source: Click on the check-box near to sources which will activate “delete all selected” button click on this butoon to remove all. Conversion Source Analytics You can view statistical information on “How did you hear about the store” in this section. You can get following statistical information from this section : Source , shop,  number of customers and the graphical representation for the dame data. You can view user source analytics from Marketing > StoreSurvey > User source analytics. Shopping Experience Survey User can get information for the customers shopping experience from: Marketing > StoreSurvey > Shopping Experience Survey Here user can get the details like customer name, shop name, rating and comments.