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Tawk - Live Chat Widget (Support) for Shopware

by Code Cap

Rating: 4.9

Average rating of 4.9 out of 5 stars

(22 Reviews)

Downloads: 1,151

With this widget you can use the free Tawk service. Tawk is a free messaging app that lets you monitor and chat with visitors on your website. Reduce abandoned shopping carts.

Monthly €2.00* /month Cancelable monthly

Quantity

Add to cart

Compatible with:

4.3.0 - 5.7.19

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Shopware 6 status:

There will be no successor for this extension

Description

About the Extension

Tawk is a free messaging app that lets you monitor and chat with visitors on your website. Reduce abandoned shopping carts.

You need a free tawk.to account to use this plugin.

Agents Chat Apps for Windows, Mac, iPhone, Android and in the Browser.

The color and language of the widget can be customized in the tawk.to backend (Deutsch, Englisch, Französisch, Spanisch, Italienisch and many more).

Create a separate Tawk Widget for every Subshop and show the Widget in different languages and appearance.

Plugin is not displayed correctly?

Support

You have a question about the plugin?
Use our contact form on our website and write us a message.
www.code-cap.com

Plugin is not displayed correctly!

If you are not using the standard theme, please check that the theme file "frontend/index/index.tpl" contains the block "frontend_index_header_javascript_inline".

Delete the cache and compile the theme. If this doesn't help, please contact us here.

Tags

support contact chat live realtime help customer reqeust widget mail ticket helpdesk

Description

Tawk is a free messaging app that lets you monitor and chat with visitors on your website. Reduce abandoned shopping carts.

You need a free tawk.to account to use this plugin.

Agents Chat Apps for Windows, Mac, iPhone, Android and in the Browser.

The color and language of the widget can be customized in the tawk.to backend (Deutsch, Englisch, Französisch, Spanisch, Italienisch and many more).

Create a separate Tawk Widget for every Subshop and show the Widget in different languages and appearance.

Plugin is not displayed correctly?

Support

You have a question about the plugin?
Use our contact form on our website and write us a message.
www.code-cap.com

Plugin is not displayed correctly!

If you are not using the standard theme, please check that the theme file "frontend/index/index.tpl" contains the block "frontend_index_header_javascript_inline".

Delete the cache and compile the theme. If this doesn't help, please contact us here.

Tags

support contact chat live realtime help customer reqeust widget mail ticket helpdesk

Details

Available: English, German
Latest update: 30 January 2021
Publication date: 8 September 2015
Version: 2.2.0
Category: Comments / Feedback

Resources

Reviews (22)

Average rating

4.9

Average rating of 4.9 out of 5 stars

Based on 22 reviews

5.0 Functionality

4.9 Usability

4.9 Documentation

5.0 Support

5 (22)

100 %

4 (0)

0 %

3 (0)

0 %

2 (0)

0 %

1 (0)

0 %

Leave a review!

If you downloaded this extension you can write a review in the Shopware Account.

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Läuft super

5.0

Average rating of 5 out of 5 stars

by Simone

24 September 2015 17:48

Dieses Plugin ist super und leistet gute Dienste. Danke!

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Super Plugin

5.0

Average rating of 5 out of 5 stars

by Christian Droste

18 January 2017 08:41

Das Plugin lässt sich einfach installieren! Klasse Support selbst am Sonntag Abend! Funktioniert wie es funktionieren soll!

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

super

5.0

Average rating of 5 out of 5 stars

by Philipp Grafendorfer

26 February 2016 23:49

das i-Töpfelchen für den customer support! ein must für jeden. In Kombination mit der App immer und überall auf den Kunden reagieren. support selbst ist großartig und funktioniert natürlich über das tawk widget selbst optimal. auch für sub-shops geeignet mit verschiedenen agenten.

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Super Plugin zum Spitzenpreis

5.0

Average rating of 5 out of 5 stars

by Michael Hochmuth

13 December 2018 12:40

Wir sind begeistert.

So einfach kann man einen Livechat integrieren.
Perfekt

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Funktioniert einwandfrei

5.0

Average rating of 5 out of 5 stars

by Florian Sturm

27 April 2018 22:53

Haben dieses Plugin ausgiebig getestet, bevor wir es in unserem Shop eingesetzt haben und es funktioniert ohne Probleme.

Auch die Einrichtung bei Tawk.to hat ohne Probleme geklappt :-)

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Super Plugin

5.0

Average rating of 5 out of 5 stars

by Yavuz Dursun

17 January 2019 13:20

Sehr verständliche Oberfläche. Einfache Installation. Super Produkt.

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Unverzichtbar mit guten Infos auf der Bedienerseite

5.0

Average rating of 5 out of 5 stars

by Bohrerdiscount24.de

2 June 2016 10:56

Unverzichtbar mit guten Infos auf der Bedienerseite, ein must have für den Shop!

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

TOP!!!

5.0

Average rating of 5 out of 5 stars

by Timo

30 September 2015 12:43

Super Plugin. Einfach und schnell implementiert.

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Super Plugin

5.0

Average rating of 5 out of 5 stars

by Markus Schweingruber

17 April 2016 16:18

- Funktioniert sehr gut
- einfach zu installieren
- die Funktionen von Talk.to sind genial.
Ich kann das Plugin und talk.to nur empfehlen

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Einwandfreie Funktion und schneller Support

5.0

Average rating of 5 out of 5 stars

by Thomas Lichter

27 June 2017 14:08

Plugin funktioniert ohne Probleme. Bei einer Rückfrage bzgl. der Subshopfähigkeit wurde mir innerhalb weniger Stunden kompetent geholfen.

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

About the Extension Partner

Code Cap

See all extensions

Partner Status

Shopware
Extension Partner

Details

Ø-Rating: 4.9

Average rating of 4.9 out of 5 stars
Partner since: 2015
Extensions: 6

Support

Based in: Germany
Speaks: German, English
Response time: Very quickly

Configuration manual

Create a free account at www.tawk.to
Click on the Cogwheel in the bottom left corner (Administration)
To create a new Property (Widget inline) click on "+Add", then under "Chat Widget" copy the "Direct Chat Link"
If you already created a Property and Widget (Inline), you can find the "Direct Chat Link" under "Chat Widget"
Paste the "Direct Chat Link" in the Plugin Settings (Direct Chat Link)

If the plugin is not shown or do you have other problems, please clean the cache and compile the theme (illustrated manual).

If you still have problems, please write me a mail (hello@code-cap.com).

Changelog

2.2.0 30 January 2021

Change Plugin option "Widget Id" to Tawk "Direct Chat Link"

2.1.0 23 January 2021

min Shopware 5.5.0
New: Name/Mail automatic assign to Widget if user is logged in
Fix: Widget not shown with newer Shopware versions

2.0.0 22 March 2019

min Shopware 5.2.0
Code refactoring for new plugin structure
Added an option to show the widget only on specific pages

1.1.1 9 December 2016

fixed a CLI bug /////

1.1.0 25 May 2016

Subshop support

1.0.1 9 October 2015

- automatic cache refresh and rebuild theme template after plugin installation