surveys for the checkout finish page including analysis
Description
Highlights
About the Extension
Contact & Support
If you have any questions or suggestions just contact us via mail shopware.support@digitalwert.de and we are happy to help you. A instructions for the plugin can be found at: https://shopwaredemo.digitalwert.de/media/pdf/75/0f/1f/Guide_Checkoutfinishsurveys.pdf .
Description of the plugin
With the plugin "surveys for the checkout finish page including analysis" you can create surveys for the checkout finish page and you can get feedback from the customers after the order. The surveys can include up to 10 answers and either be given or allow a free input. The answers below the survey can be displayed side by side or below each other. In addition, it is also possible to allow multiple answers to a question.
All answers can be saved either individually by selecting the appropriate answer or all together by clicking on a button at the end of the surveys. When selecting the answers you can also display a loading animation. Furthermore, it is possible to activate the withdrawal of a answer so that you can change a answer.
When submitting an answer, the shop owner can also get an email with the respective answer. But it can also be sent only one email with all answers, the email contains the respective question and the corresponding answer(s). Answering the questions and agreeing with the DSGVO are assigned to each order, in order to use them, for example, for newsletter campaigns or for evidence. The text behind the checkbox for the DSGVO can be adapted via the snippet module and the name CheckoutfinishsurveysDsgvo. Furthermore, it is also possible to display instead of a checkbox only a text for the privacy notice (DSGVO).
Insofar as not all answers are to be saved immediately when selecting in the frontend of the shop (there is a corresponding selection in the plugin configuration) and thus a button for saving all answers is displayed at the end of the surveys. After submitting the answers a success message is displayed that you can customize in the snippet module with the name CheckoutfinishsurveysSuccessmessage according to your own wishes.
The plugin offers within the newly created backend module "Evaluations" under the menu item "Customer" and within the newly created backend module "Survey" an evaluation of the given answers, the order time, the order number, the amount of the order, the shop, the customer group, the customer name, the survey and the answer including the answer time. After selecting an answer detailed information are displayed. Out from the list you can also open the customer and the order. Furthermore, you can use the filter and search function to filter by the order number, the order period, the shop name, the customer name, the customer group, the complete text of the survey and the complete text of the answer.
Within the newly created backend module "Questions" under the menu item "Customer" and "Survey" the respective questions can be created and configured accordingly. The following settings can be defined for each question:
- the activation or deactivation of the question
- the definition of the position number of the question
- the selection in which shop / in which shop language the question should be displayed
- the selection in which customer group the question should be displayed
- the definition of the text of the question
- the definition of an individual CSS class, in order to make your own adaptation to the respective question
- the selection of whether the answers to the question should be displayed side by side or below each other
- the selection of whether multiple answers should be selectable for each question
- the selection of the display of the answers, so whether the answers should be displayed as a link or as a button
- the selection for each of the 10 answer options, whether a free input to the respective answer should be possible
- the definition of a text before the free input for each of the 10 answer options
- the definition of the text of the given answer, if the answer does not allow free input
Within the plugin configuration the following settings can be defined:
- the selection of the position of the survey on the checkout finish page, either above or below the teaser
- the selection of whether to display a headline above the surveys
- the selection of whether to display a text below the headline above the surveys
- the selection of whether an email should be sent when a answer was answered
- the definition of the email address of the email recipient
- the selection of the type of free input, whether an input field or a text area should be used
- the selection of whether the DSGVO checkbox should be displayed
- the selection of whether a save button should be displayed for the free input
- the selection of whether to saved all answers individually or together
- the selection of whether a success message should be displayed if all answers are saved together
- the selection of whether a loading animation should be displayed when saving a answer
- the selection of whether a withdrawal answer button (X) should be displayed at a answer
Informations about the plugin
(1). Developed according to the new plugin system from shopware 5.2.
(2). Compatible with PHP 7.
(3). Test for 30 days without obligation: with the trial version you can use the plugin for 30 days free of charge and in full directly in your shop.
(4). Compatible themes: this plugin is compatible with the Responsive theme from shopware and themes derived from it. When using a third party theme, which was purchased through the shopware store, the proper use of the plugin can not be guaranteed as with any other shopware plugin.
(5). Subshop compatiblity: the plugin supports subshops and can be activated per subshop.
(6). Unencrypted: the plugin is provided completely open source, so you do not need the license manager from shopware and it can therefore be used without problems without the iOnCube Loader.
(7). Multilingualism: the individual texts can be customized within the snippets modules according to your own wishes.
(8). Own shopware blocks: the plugin provides its own shopware blocks so you be able to adapt or extend the plugin update safe in your own theme. The names of the corresponding own shopware blocks can be found in the instructions: https://shopwaredemo.digitalwert.de/media/pdf/75/0f/1f/Guide_Checkoutfinishsurveys.pdf .
Details
- Available: English, German
- Latest update: 21 December 2020
- Publication date: 26 February 2018
- Version: 2.0.15
- Category: Checkout / Cart process
Resources
Reviews (8)
Schneller Support
Wer ausfragt bekommt die Antworten. Wieder Klasse Plugin vom Digitalwert
Simon Kooij
www.modelbus.nl
Funktioniert perfekt, kleines Problem nach Update wurde umgehend behoben. Sehr guter Support!
Tolles PlugIn!
Sehr zu empfehlen!
Der Support verdient Lob
Tut genau was es soll
Einfaches, effektives und hilfreiches Plugin
Ganz besonders möchte ich den sehr schnellen und hilfreichen Support loben. Vielen Dank!
Super Support, Plugin funktioniert fehlerfrei!
About the Extension Partner
digitalwert
Partner Status
-
Shopware
Bronze Partner -
Shopware
Extension Partner
Details
- Ø-Rating: 4.9
- Partner since: 2017
- Extensions: 46
Support
- Based in: Germany
- Speaks: German, English
- Response time: Quickly