dotdigital Engagement Cloud
by
dotdigital
Connect your shop to Engagement Cloud and keep your ecommerce data in sync to empower your marketing across multiple channels - Email, SMS, push , social , live chat, and more
Compatible with:
4.0.0 - 5.7.19
Includes:
During the subscription all released updates are included for free
Description
About the Extension
dotdigital Engagement Cloud - Powering customer engagement across all touchpoints
This extension enables a seamless integration between your Shopware store and dotdigital Engagement Cloud account. dotdigital’s Engagement Cloud for Shopware ensures your communication with existing and potential customers is perfectly suited to help you drive revenue. By synchronizing your Shopware data, you can make use of powerful marketing channels such as email, SMS, push notifications and many more. This holistic marketing automation platform empowers you with the tools to get dramatic results for your Shopware store, every time.How does the dotdigital Engagement Cloud for Shopware integration work?
- Simply synchronize all your Shopware customer data to Engagement Cloud.
- Segment clients based on client, order, and purchase data.
- Automate your marketing communication and reach your clients at the right time to achieve big results. Popular examples are welcome programs, birthday- or re-engagement programs.
- Include AI-powered product recommendations based on the behavior or your clients and store visitors.
- Communicate with your customers through the right channel. Email, SMS, Push-Notifications or Social Media - you can steer all your marketing efforts without ever having to leave Engagement Cloud.
- Track your results with ROI tracking
dotdigital Engagement Cloud features
- Data synchronization
- All historical customer & order data
- Product catalog
- Store website browse behavior
- All historical customer & order data
- Drag & drop campaigns, Segmentation & Data acquisition
- Create campaigns in minutes with drag and drop templates
- Segment and automate complex queries in seconds
- Build integrated branded data acquisition forms & surveys
- Create campaigns in minutes with drag and drop templates
- Omnichannel marketing & Automation program builder
- Email, SMS, Push-Notifications, Social and more
- Templates for welcome, post purchase, birthday & loyalty campaigns
- Multi-channel integration with any third party system
- Email, SMS, Push-Notifications, Social and more
- Ecommerce essentials
- Predictive product recommendation builder featuring best sellers, most viewed, and trending
- Transaction emails
- Abandoned cart emails
- RFM-modelled commerce personas and persona movement report
- Retail and customer dashboards to track key metrics
- ROI tracking
About dotdigital
dotdigital (formerly dotmailer) is a leader in customer engagement technology. dotdigital’s Engagement Cloud is the platform of choice for businesses seeking to engage customers across all touch points. The platform’s features empower 4,000+ brands across 150 countries to acquire, convert, and retain customers. Users can connect customer data, surface powerful insights, and automate intelligent messages across email, SMS, social, and more. dotdigital is a global company with over 350 employees, serving companies of all sizes and in all verticals for over 20 years.Details
- Available: English, German
- Latest update: 27 March 2019
- Publication date: 24 October 2017
- Version: 1.0.2
- Category: Tracking
Resources
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About the Extension Partner
dotdigital
Partner Status
-
Shopware
Technology Partner Gold -
Shopware
Extension Partner
Details
- Partner since: 2017
- Extensions: 2
Support
- Based in: United Kingdom
- Speaks: German, English