dotdigital Engagement Cloud

dotdigital Engagement Cloud

by dotdigital no ratings yet 20 Downloads
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Current version:



Without Support

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Can be used in:
Not available
This extension cannot be used in a Shopware Cloud shop.
This app is planned for Shopware 6
Expected release: Nov 2021
  • Without Support
  • dotma93721447455f
  • dotdigital
  • 1.0.2
  • 27 Mar 2019
  • de_DE en_GB
  • 5.0.0 – 5.0.4
    5.1.0 – 5.1.6
    5.2.0 – 5.2.27
    5.3.0 – 5.3.7
    5.4.0 – 5.4.6
    5.5.0 – 5.5.10
    5.6.0 – 5.6.10
    5.7.0 – 5.7.5
dotdigital Engagement Cloud - Powering customer engagement across all touchpoints  This... more

Product information

dotdigital Engagement Cloud - Powering customer engagement across all touchpoints 

This extension enables a seamless integration between your Shopware store and dotdigital Engagement Cloud account. dotdigital’s Engagement Cloud for Shopware ensures your communication with existing and potential customers is perfectly suited to help you drive revenue. By synchronizing your Shopware data, you can make use of powerful marketing channels such as email, SMS, push notifications and many more. This holistic marketing automation platform empowers you with the tools to get dramatic results for your Shopware store, every time.

How does the dotdigital Engagement Cloud for Shopware integration work? 

  • Simply synchronize all your Shopware customer data to Engagement Cloud.
  • Segment clients based on client, order, and purchase data.
  • Automate your marketing communication and reach your clients at the right time to achieve big results. Popular examples are welcome programs, birthday-  or re-engagement programs. 
  • Include AI-powered product recommendations based on the behavior or your clients and store visitors. 
  • Communicate with your customers through the right channel. Email, SMS, Push-Notifications or Social Media - you can steer all your marketing efforts without ever having to leave Engagement Cloud.
  • Track your results with ROI tracking

dotdigital Engagement Cloud features

  • Data synchronization
    • All historical customer & order data
    • Product catalog
    • Store website browse behavior 
  • Drag & drop campaigns, Segmentation & Data acquisition
    • Create campaigns in minutes with drag and drop templates
    • Segment and automate complex queries in seconds
    • Build integrated branded data acquisition forms & surveys
  • Omnichannel marketing & Automation program builder
    • Email, SMS, Push-Notifications, Social and more
    • Templates for welcome, post purchase, birthday & loyalty campaigns 
    • Multi-channel integration with any third party system
  • Ecommerce essentials
    • Predictive product recommendation builder featuring best sellers, most viewed, and trending 
    • Transaction emails
    • Abandoned cart emails
    • RFM-modelled commerce personas and persona movement report
    • Retail and customer dashboards to track key metrics
    • ROI tracking

About dotdigital

dotdigital (formerly dotmailer) is a leader in customer engagement technology. dotdigital’s Engagement Cloud is the platform of choice for businesses seeking to engage customers across all touch points. The platform’s features empower 4,000+ brands across 150 countries to acquire, convert, and retain customers. Users can connect customer data, surface powerful insights, and automate intelligent messages across email, SMS, social, and more. dotdigital is a global company with over 350 employees, serving companies of all sizes and in all verticals for over 20 years.

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Installation manual

Disclaimer: The software made available to you is provided "as is" without warranty of any kind, either expressed or implied and such software is to be used at your own risk and without modification.
Log into your Shopware backend and follow these steps:
1. Install dotdigital Engagement Cloud plugin via the plugin manager2. Activate the plugin3. Navigate to Marketing > dotdigital Engagement Cloud4. Login to Engagement Cloud5. Download bridge file (See disclaimer above)6. Unzip and place in your shopware root folder7. Return to Engagement Cloud > Settings > Shopware and click "test connection"
The store should be now connected and Engagement Cloud will start syncing your data automatically.For more detailed information on installation, find it on our help center.


Version 1.0.2

Use relative URL in "Marketing" menu item

Version 1.0.1

Rebrand to dotdigital

Version 1.0.0

- First release- Sync Shopware customers- Sync Shopware order history- Sync Shopware product catalog

About the manufacturer

dotdigital dotdigital Shopware Technology Partner Shopware Technology Partner 1 Extensions No ratings
Current version:



Without Support

To use the wish list, you must accept the necessary cookies. Accept cookies

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