Findologic - Search & Product Discovery Platform

Findologic - Search & Product Discovery Platform

by FINDOLOGIC GmbH (16) Ratings 423 Downloads

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Free
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Can be used in:
Not available
This extension cannot be used in a Shopware Cloud shop.
Cloud
Self-hosted
This app is available for Shopware 6
Support
This Extension Partner responds very quickly to support requests
Details
  • Fin1848466805161f
  • FINDOLOGIC GmbH
  • 11.8.0
  • 13 Jan 2023
  • de_DE en_GB
  • 5.3.4 – 5.3.7
    5.4.0 – 5.4.6
    5.5.0 – 5.5.10
    5.6.0 – 5.6.10
    5.7.0 – 5.7.19
Features Search: When it comes to generating sales, the search function is the most... more

Product information

Features

  • Search: When it comes to generating sales, the search function is the most important tool in your online shop. Our ‘Smart Suggest’ feature is an intelligent dropdown option which provides users with the fastest, most relevant, most efficient results possible. It dynamically updates search results in real-time, as a user types. Slick and space-saving, this feature makes life easy for customers, even those on mobile devices.
  • Navigation: As users navigate your website they will always see the products most relevant to them.
  • Personalisation: Treat each of your customers personally by tailoring the shopping experience to them.
  • User Interface: With the Findologic User Interface integrated directly into your frontend, we can revolutionise your customer interactions. Guaranteed.
  • Merchandising: Findologic’s revolutionary backend controls and optimises onsite merchandising. This ensures the best possible search experience for your customers, leading to higher conversion rates.

About Findologic

Findologic has been developing modern software solutions for online shops since 2008 and is one of the world’s leading providers today.

Just as a helpful sales assistant completes the shopping experience for the in-store customer – so the digital shopping assistant supports and serves the online shopper. This is exactly where our unique approach helps ecommerce businesses. We keep our finger on the pulse with our technology partners, agencies, shop systems and customers - with unparalleled results. We radically rethink processes and solutions, so that set up is simple and effortless. Our platform and products automatically adapt to the online shop, which drastically reduces maintenance and support, and at the same time significantly increases flexibility, usability and customer proximity.

This also benefits customers in terms of quality and price. As part of a holistic customer journey intelligent technologies from Findologic greatly improve the user experience, leading to satisfied customers.

We differ from other software in two key ways: Our disruptive approaches and our service first orientation.

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Reviews 16
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Customer reviews

Average customer rating from 16 reviews:

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Super On Site Suche mit vielen Extras

14 Nov 2022

Wir verwenden nun seit über 1 1/2 Jahren die OnSite Suche von Findologic mit einigen Erweiterungen und sind absolut überzeugt. Es wird laufend an weiteren Extras gearbeitet und der Support reagiert in der Regel innerhalb von einem Tag! Auf Sonderwünsche wird gerne eingegangen. Top Plugin!

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Plugin funktioniert einwandfrei und biete eine gute Performance

9 May 2022

Wir haben das SW5 Plugin in unserem etwas verbastelten Shop im Einsatz und hatten daher auch etwas bedenken was Installation und Einrichtung und Updates angehen. Nachdem ein anderer namhafter Anbieter mit der Suchintegration scheiterte wollten wir es mit Findologic ausprobieren.
Es wurde die Installation und Einrichtung des Plugins von Findologic angeboten und dies funktionierte auch problemlos. In der Einrichtungsphase bekamen wir von Findologic viel Unterstützung bezüglich Design der Suche, Filter und Darstellung. Seit fast 3 Jahren haben wir nun Findologic im Einsatz und sind sehr zufrieden.

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Top Suche / Performance Problem bei vielen Artikel und Zubehör gelöst

2 May 2022

Bei über 200000 Artikel war unser Shopware mit der Performance am Anschlag. Crossselling funktionierte bei mehr als 300 Zubehör Artikel auch nicht mehr.
Dank Findologic sind diese Probleme Geschichte und wir haben eine Top Suche und die Performance ist sehr gut. Die Suche ist genial.

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unverzichtbar

10 May 2021

Das Plugin von Findologic verrichtet nun schon seit ein paar Jahren seine Dienste und ich bin immer noch hochzufrieden.
Die Konversionsrate bei Besuchern, die diese Suche benutzen ist mehr als doppelt so hoch wie bei der Shopware-internen Suche.
Klare Kaufempfehlung

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Umfangreiches Tool um Kunden die Suche zu erleichtern

6 May 2021

Macht was es soll. Liefert genauere Suchergebnisse, als der Kunde sie einzugeben vermag.

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Teuer, aber sein Geld wert

30 Apr 2021

Man muss wissen dass Findologic nicht kostenfrei ist, nur weil das Plugin kostenfrei ist. Wir bezahlen monatlich einen stattlichen Betrag, der kurz vor der Schmerzgrenze liegt, aber es ist sein Geld wert. Da wir einen Produktbestand von über 50.000 haben, ist die interne Shopwaresuche einfach nicht mehr zu gebrauchen. Findologic schafft es hier definitiv, eine wirklich gute und funktionale, schnelle und übersichtliche Suche anzubieten. Bei Problemen wird einem i.d.R. umfassend geholfen, auch wenn es manchmal umständlich ist bzw. länger dauert bei Themen die direkt in die Suche eingreifen (z.B. Anpassungen bei Suchen nach bestimmten Artikelnummer-Schreibweisen), aber bisher wurde immer alles gelöst.
Wer nicht nur 20 Produkte hat, für den ist Findologic auf jeden Fall eine top Lösung. die ihren hohen Preis wert ist.

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wenn richtig konfiguriert super

20 Aug 2020

nach anfänglichen Schwierigkeiten, wird das Plugin nun neu konfiguriert.
Bis jetzt waren wir was wir nutzen konnten, aber immer zufrieden.

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Sehr gute Ergebnisse und leichte Konfiguration mit vielen Zusatzoptionen

12 Aug 2020

Wir verwenden Findologic in unserem Shop und sind mit den Ergebnissen die durch die Suchfunktion erzielt werden sehr zufrieden. Der Support reagiert sehr schnell und ist extrem hilfsbereit und kompetent. Die zusätzlichen Optionen, die sich bei Findologic bieten machen auch richtig viel Spaß und verbessern die Customer Journey enorm.

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Suchergebnisse und Conversion signifikant verbessert.

5 Aug 2020

Das Plugin macht was es soll. Es liefert westenlich bessere Suchergebnisse aus

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Ein treuer Begleiter in unseren Shops

23 Jul 2020

Wir nutzen in mehreren Shops die Technologie von Findologic und sind bisher sehr zufrieden mit der Stabilität und dem Support, so denn wirklich mal Rückfragen nötig sind.

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Sehr zufrieden

22 Jul 2020

Die Suche ist im Verglich zur Standardsuche von Shopware extrem schnell. Sehr hohe Treffergenauigkeit und gesteigerte Umsätze. Preis ist etwas hoch, lohnt sich aber.

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Optimale Konfiguration der Suchfunktion

17 Jul 2020

Das Plugin ist leicht zu konfigurieren und bieten einen sehr hohen Funktionsumfang. Bei offenen Fragen steht der Support zeitnah und kompetent zur Verfügung. Eine sehr sinnvolle Ergänzung für jeden Shop!

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michaela.muehlbauer@dakine-shop.com

3 Jul 2020

Gutes Plugin, funktioniert in der Regel einwandfrei und die Suchtreffer sind mit Findologic sehr viel zuverlässiger und einfacher zu pflegen. Lediglich bei Änderungen, Updates, usw. kann es u.U. zu Komplikationen kommen. Hier also am Besten immer gleich von Anfang an vorher Rücksprache mit dem Support-Team von Findologic halten.

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FINDOLOGIC GmbH
30 Jul 2020

Hallo Frau Mühlbauer,

vielen Dank für das Feedback, die Problematik mit den Updates kam durch eine Erweiterung im Findologic Plugin zustande. Im Zuge des kürzlich erfolgten Upgrades auf die aktuellste Findologic Plugin Version wurde diese Erweiterung für ihren Shop in ein separates Extension-Plugin* übertragen. Beide Findologic Plugins sehen Sie aktiviert in ihrem Shopware Backend. Mit dieser Konfiguration kann ihr Findologic Plugin zukünftig neue Updates erhalten ohne dass die Erweiterung verloren geht.

Mit freundlichen Grüßen,
Daniel Blaichinger

* https://github.com/findologic/plugin-shopware-5-extension/

Unverzichtbar

24 Jun 2020

Ich setze das Plugin schon seit der Shopware-Version 4.x ein. Die Suchergebnisse rechtfertigen einfach die Mehrausgabe gegenüber der eingebauten Suche, die doch mehr als bescheidene Ergebnisse liefert.
Kein Gefummel, keine Konfigurationsorgie, installieren, einige Einstellungen im Findologic-Backend und funktioniert (und das jetzt seit Jahren).

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Easy to install, setup, and phenomenal support! Great boost to any shopping platform!

24 May 2019

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Plugin provides great advantage and boost in shop browsing and search. Easy to install and use it!

24 May 2019

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Changelog

Version 11.8.0

Changes:

  • Dropped support for Shopware 5.2.
  • The article number of the main variant is now exported within the property "main_number".

Fixes:

  • Fixed a bug that did not export the article number of the main variant as main ordernumber.
  • Fixed a bug that lead to an exception for newer Shopware versions with ElasticSearch.
  • Fixed a bug that lead to manually assigned products for categories were shown additionally to any configured product streams.

Version 11.7.0

Functionalities:

  • Add support for manufacturer pages.

Bug fixes

  • Fixed a bug that lead to conflicts with other plugin configurations.

Version 11.6.0

Bug fixes

  • Fixed a bug that lead to extra requests with each search or navigation request.
  • Fixed a bug that caused the color tile to not being marked as selected.
  • Fixed a bug that could cause image urls not being completely encoded.
  • Fixed a bug that lead to all products being shown after interacting with a manufacturer page.
  • Fixed a bug that lead to the wrong image being exported as preview image.

Changes

  • Product images are now exported in a size of 600x600px.
  • The shop version is now sent with each request.
  • Our JavaScript bundle is now pre-loaded.
  • Version of guzzlehttp/psr7 has been increased.

Version 11.5.2

Bug fixes

  • Fixed a bug that caused the cover image of a product not being exported as first image

Changes

  • Added possibility to define custom sorting options using the plugin extension

Version 11.5.1

Bug fixes

  • Fixed a bug that caused no keywords to be exported, in case the exported shop was not the main shop.

Fixed a bug that could cause filters to be disabled when using ElasticSearch.

Version 11.5.0

Features

  • Setting hidden pushAttrib fields to the search form for personalization is now supported.

Bug fixes

  • Fixed a bug that would cause range-slider filters to not properly filter the results.
  • Fixed a bug that caused filters with images to show a no-result-image instead.

Version 11.4.0

Changes

  • HTML entities in descriptions, titles, etc. are now encoded in the export.

Version 11.3.0

Changes

  • Added support for Shopware 5.7.
  • Selected color filters will now show their name next to the color.

Version 11.2.0

Changes

  • In case a product fails while exporting, the product will now be skipped. The error will be logged in the plugin log.
  • Cross-Selling categories can now be configured per subshop. 
Bug fixes

  • The configured price-factor is now taken into account, when exporting the product price.

Version 11.1.1

Bug fixes

  • Fixed a bug that caused a wrong encoding, when a filter contained "+" signs.

Version 11.1.0

Features

  • Configuring a pseudo sale for a product, will export the configured pseudo sale as sales frequency, instead of the actual sales frequency.

Bug fixes

  • Fixed a bug that caused cat_urls to not be properly exported, in case their name contained slashes (/).

Version 11.0.0

Important Notice

This version includes a major refactoring in regards of how the response is sent to Findologic, and parsed back again. If the search logic has been overridden with the Findologic extension plugin, please contact our support or refer to UPGRADE-11.0.md. If you don't use the extension plugin you can update without any further changes.
Features
  • The export route (/findologic?shopkey=xxx) now allows an optional productId query parameter. When it is supplied you will get all product details as XML. In case the product cannot be exported, you will receive a JSON instead, containing all information on why that product cannot be exported.
Changes
  • Internally the findologic-api library is now used, to send the requests and retrieve the response from the Findologic API.
Bug fixes
  • Fixed a bug that caused wrong cat_urls to be exported, when it contained multibyte characters.

Version 10.4.2

  • The shops's base URL was not taken into account for cat_urls. This has been fixed.
  • Fixed a bug that caused filters not to work properly, when the filter name contained multi-byte characters.

Version 10.4.1

  • Fixed a bug that caused wrong prices in combination with customer groups. Affected were the Smart Suggest and the Direct Integration.

Version 10.4.0

  • Our JavaScript snippet was updated to now use the unhashed shopkey.
  • Fixed a bug that caused clicking the staging mode button, when having multiple shops, to redirect to the wrong shop.

Version 10.3.1

  • An issue has been solved where incorrect parameters where sent when requesting filters from Findologic.

Version 10.3.0

  • Added a test mode button to the configuration. Clicking it will redirect you to the shop storefront with Findologic active.
  • Fixed a bug that caused an error when a product had configured a cross-sell category from another parent category. E.g. English.
  • The configuration "hideNoInStock" now also has an effect on product variants.

Version 10.2.1

  • Added custom headers for the export. The headers tell us the installed plugin version and Shopware version. Be aware that these headers won't be exposed, unless a valid shopkey is submitted.
  • Fixed a bug that caused the configuration option for cross-selling categories not to work as expected, for Shopware versions < 5.4.6.
  • The plugin icon has been updated.

Version 10.2.0

  • Selecting categories or vendors from the Smart Suggest will now show an appropriate query info message. E.g. "Search results for manufacturer xy (12 hits)"
  • Using Shopware >= 5.3 will now show the configured unit for range slider filters. The unit can be configured in the customer account.
  • A bug was fixed that caused an error message when the no-result page loaded.
  • Some export methods were set to private access, which prevented them from use in export customizations. These methods are now protected.
  • The service fin_search_unified_es.product_number_search was only loaded when using Shopware 5.2. It is now always loaded.

Version 10.1.0

  • Added a config field that allows setting of cross sell categories. Products that are directly assigned to any of these categories, won't be exported.
  • Boolean fields are now exported with the proper translation (Yes/No) instead of 0/1.
  • Fixed a bug that caused filters not to show when using "Live product and filter reloading".
  • Fixed a bug that caused range-slider filters not to work properly.
  • Fixed a bug that caused ordernumbers of inactive variants to be exported.
  • Fixed a bug that caused Smart Suggest category/vendor clicks not to filter the results, if the clicked filter was inactive in the filter configuration.

Version 10.0.1

  • Fixed a bug that caused issues when using Elastic Search.
  • Fixed a bug that caused filters to be shown from Shopware instead of FINDOLOGIC, when using browser-back, from within a product detail page.
  • Fixed a bug that caused the product stream preview in the Shopware Backend not to display the products properly.
  • Fixed a bug that caused vendor/brand filters to not be exported properly.

Version 10.0.0

  • Important before updating! If the extension plugin is installed and you are extending the search functionality, ensure that it still works as expected. There were changes, which may affect these customizations.
  • Internal handling of filters was refactored.
  • Warnings from the Shopware Store were fixed.

Version 9.2.0

  • Added support for Shopware 5.2.x.
  • If the extension plugin is installed, please ensure that the search is still working properly. There were changes which may affect the extension. The service `FinSearchUnified.findologic_facet_gateway` was renamed to `fin_search_unified.findologic_facet_gateway` and the methods StaticHelper::getFindologicFacets and StaticHelper::createFindologicFacet were removed.
  • Changing the plugin configuration and saving will now have an immediate affect, as the config cache is automatically cleared after saving it.
  • In case the FINDOLOGIC service is not reachable, you now will get redirected to the Shopware search. Before this change the Shopware search was called manually internally.

Version 9.1.2

  • Assigning any empty values to a product will no longer cause the export to break.

Version 9.1.1

  • Restotered compaitbility with Shopware 5.3

Version 9.1.0

  • Unterstützung für die FINDOLOGIC Staging Umgebung für API Integrationen. Diese funktioniert so wie die bereits bekannte Direct Integration Staging Umgebung.
  • Ein Fehler wurde behoben welcher verursachte, dass Such- und Navigationsanfragen von Shopware verarbeitet wurden, wenn diese von Shopware gecached wurden.

Version 9.0.0

  • We now use LESS files instead of plain CSS files for our styles.
  • Free-text fields are now exported as `attributes` instead of `properties`. This means they are available as filters.
  • Fixed a bug which caused exceptions to be logged when redirecting from the legacy search URLs i.e. `/FinSearchAPI/search`.

Version 8.2.0

  • Fixed a bug which would get search results from Shopware when checkout requests were done in the background.
  • Fixed a bug which broke the export for unencoded product URLs.
  • Fixed a bug which broke the export for keywords consisting solely of UTF-8 control characters.
  • Deprecated class UrlBuilder (replaced by ConfigLoader) has been removed. If you have customized this class make sure that this update does not break anything. 
  • Legacy search URLs i.e. /FinSearchAPI/search will be redirected to /search.

Version 8.1.2

  • Support Shopware version 5.6.
  • Fix PHP fatal error when trying to handle Product Stream categories.

Version 8.1.1

  • Integrated new FINDOLOGIC snippet (including all necessary config fields).

Version 8.1.0

  • Refactored component responsible for fetching service configurations from FINDOLOGIC's CDN. Those entries will be cached for 24 hours and can be cleared via Configuration > Cache/performance > Clear shop cache.
  • Code that is not actively in use since version 8.0.0, has been removed.

Version 8.0.2

  • Fixed live reloading of filters/products for Shopware >= 5.5.8.
  • Fixed bug which would always load filters/products from Shopware when a filter had been selected. This only occurred when the initial search result contained a product with a missing cover image file.
  • Refactored the handling of Smart Did-You-Mean parameters. They will now be treated like any other search condition.

Version 8.0.1

  • Enforce RFC 3986 when building API parameters to prevent wrongly encoded characters in filter values.
  • Fixed bug which caused the plugin to only send one value for range conditions.
  • Fixed typo in English snippet for Smart Did-You-Mean.

Version 8.0.0

  • Handling of search has gone through a major refactoring and conforms with Shopware's internal logic.
  • Renamed FINDOLOGIC API parameter "group" to "usergrouphash".

Version 7.3.4

  • Fixed a bug where product streams used in emotion banners would return wrong products.
  • Added support for multiple filters of type range slider.

Version 7.3.3

  • Fixed bug which caused the listing widget to randomly return zero products.
  • Removed CSS which prevented Shopware's Autocomplete from being displayed.

Version 7.3.2

  • Fixed bug which caused Shopware to encode characters the wrong way. This issue only appeared when Shopware tried to load the next set of products on the search result page.

Version 7.3.1

  • Fixed bug which prevented parent categories having product streams from being exported.
  • Improved performance of product stream parser.
  • Fixed encoding issues.
  • Fixed bug which prevented configured options without translations from being exported.
  • Fixed live reloading of filters/products for Shopware >= 5.5.2.
  • FINDOLOGIC search will be inactive by default when the plugin was installed.

Version 7.3.0

  • Fixed bug which caused the sitemap generation to fail when triggered from the backend.
  • Added support for FINDOLOGIC's Smart Did-You-Mean feature.

Version 7.2.6

  • Plugin will fallback to the last used integration type if the information can't be fetched from the CDN.
  • Plugin will now explicitly request XML responses from the FINDOLOGIC API.
  • Fixed a bug where suppliers without names would break the export. Those will be skipped now.

Version 7.2.5

  • Fixed bug which caused "+" characters in filter values to be interpreted as a single whitespace.

Version 7.2.4

  • Fixes the "non-existent service" error which appeared when the backend user tried to update the plugin (only affects Shopware >= 5.5).
  • Add English plugin description.

Version 7.2.3

  • Fixed bug which caused the user group hash to be empty for the FINDOLOGIC snippet.
  • IPs of proxy servers will be filtered and only the user IP is sent.
  • Improved export performance.
  • Refactored the component's code which is responsible for getting the list of available filters. Existing plugin customizations are affected by this change but are still supported.

Version 7.2.2

  • Fixed a bug which broke the CLI command for generating the sitemap (only Shopware 5.5).
  • Only unique IPs will be sent along with requests.
  • Fixed a bug which caused FINDOLOGIC to return no results for categories with surrounding whitespace in their names.

Version 7.2.1

  • Fixed a bug which caused manufacturer pages to always show all available products.
  • Fixed a bug which caused the export to break while processing products without ordernumbers.
  • Fixed a bug which rendered invalid XML responses when product data contained UTF-8 control characters.
  • Fixed a bug which redirected users to the wrong URL when a category etc. within the Smart Suggest was clicked. Only shops running in a sub path were affected.

Version 7.2.0

  • Template for promotions was added which can be included in the active theme.
  • If configured, the matching product count will be displayed for each inactive filter value.
  • Fixed bug which lead to filters (selected from within the Smart Suggest) not to be marked as selected.
  • Fixed bug which added sub categories in the displayed filter for categories without children.

Version 7.1.3

  • Fixed bug which caused filters with umlauts in their names to be ineffective.

Version 7.1.2

  • Changed integration type label from DI to Direct Integration.
  • No products are requested if only the product count is needed.
  • Navigation requests are sent to a dedicated API endpoint.
  • Fixed a bug which caused filters with specific special characters in their names, not be recognized as selected.
  • Removed explicit appending of vendor and category filters.

Version 7.1.1

  • Fixed bug which breaks the export if Shopware can't load a product's variations

Version 7.1.0

  • Added property "old_price" to export data
  • Exported attribute "sale" will consider closeouts and pseudo prices
  • Fixed bug which always exported untranslated variation configurations
  • Implemented alive test
  • Product Stream cache will be cleared if data is exported with "start=0"
  • Fixed bug which caused the lifetime of the Product Stream cache to exceed the limit of 10 minutes
  • Fixed bug which caused a race condition in the Product Stream cache
  • Current integration type will be shown in the plugin config

Version 7.0.10

  • Fixed Product Stream request handling
  • Re-add empty search term on redirect
  • Fixed mapping of price filter parameter from Guided Shopping
  • Mark price filter as active if selected
  • Mark color filter as active if selected

Version 7.0.9

  • Fixed bug which returned the wrong shopkey when requested to early in the call chain
  • Exported category URLs will have a succeeding slash if configured
  • Fixed implementation of filters having images for values

Version 7.0.8

  • Fixed leftover of refactoring

Version 7.0.7

  • Reverted snippet integration so it uses the original JS code provided by FINDOLOGIC.
  • Export category URLs also for all parent categories.
  • Added support for Product Stream requests.
  • Added Product Stream categories to exported data.

Version 7.0.6

  • Fixed bug which rendered duplicate filter values in the frontend
  • Fixed bug which would send parameters twice under certain circumstances
  • Deactivating/uninstalling this plugin will deactivate the respective extension plugin
  • Reworked category/search page detection
  • Exclude FINDOLOGIC search for requests made from the backend

Version 7.0.5

  • Updated libflexport to version 1.2.2
  • Handle vendor filter selected from within the Smart Suggest
  • Do not export properties which are marked as not filterable
  • Mark category as selected if chosen from within the Smart Suggest
  • Fixed bug which broke the export if no manufacturer is assigned
  • Perfomance optimizations for export process

Version 7.0.4

  • Request filter info with a count of 0
  • Perform FINDOLOGIC search only if search or listing controller has been called first

Version 7.0.3

  • Disallow suggest search when FINDOLOGIC is active
  • Load main.js asynchronously
  • Skip on-sale products if configured
  • Enhanced fallback search check
  • Perform additional check when exporting configured attributes
  • Fix export command

Version 7.0.2

  • Fixed empty attribute and keyword tags
  • Skip article if legacy data can't be loaded
  • Override Shopware's product search service
  • Fixed check for category pages
  • Fixed check which tells if the FINDOLOGIC search should be used. Please note that the code for this check moved from ProductNumberSearch::useShopSearch to StaticHelper::useShopSearch

Version 7.0.1

  • Category URLs will be exported in lowercase if properly configured
  • Brackets in image URLs will be encoded
  • More stable handling of categories which are selected from within the Smart Suggest
  • Export article data in correct language

Version 7.0.0

Important notice!

This plugin is compatible with Shopware 5.3 and newer. It supports both of FINDOLOGIC's integration methods, namely API & DI. If your shop is running on an older Shopware version, please install the FINDOLOGIC Search (API) plugin. Keep in mind that the mentioned plugin only supports API integrations.

About the Extension Partner

FINDOLOGIC GmbH FINDOLOGIC GmbH Shopware Extension Partner Shopware Technology Partner Shopware Extension Partner Shopware Technology Partner 3 Extensions 5 Ø Rating
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