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SEMES - Shopware-Entwicklung

Zammad Integration Shopware - Better integration and benefit of helpdesk and customer support

by SEMES - Shopware-Entwicklung
Rating: no rating ( write a review )
Downloads: <25
SemesZammadIntegration
SemesZammadIntegration
SemesZammadIntegration
SemesZammadIntegration
SemesZammadIntegration
SemesZammadIntegration
Simple integration of the helpdesk software Zammad. Clarify support requests quickly now. The support requests of your customers go directly to your Zammad account.
25% discount In comparison to the regular monthly price
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Compatible with:
5.0.0 - 5.7.19
Includes:
The subscription starts with a free trial month during which it can be canceled at any time.
During the subscription all released updates are included for free
In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.
The extension is also available for Shopware 6:
Zammad Chat Integration (incl. Cookie Consent Manager entry)

Description

Highlights

  • The integration is fully responsive and therefore works on all device types (smartphone, tablet, desktop, etc.).
  • Tested with all common browsers
  • No programming knowledge necessary for the integration

Features

  • easy and comfortable integration of the Zammad chat widget
  • Subshop-capable integration, i.e. the configuration can be carried out individually for each saleschannel, if desired.

About the Extension

With our Shopware 5 plugin, you can quickly and easily integrate the Zammad chat widget into your online shop and start enjoying the benefits immediately!

Integrating the Zammad Chat widget into your Shopware 5 online shop using our plugin means not only improving customer support and satisfaction, but also optimising conversion rates. By providing quick and effective answers to questions and problems, you can increase your customers' trust and loyalty and ultimately increase the likelihood that they will buy from you and come back.

Important note: If your Shopware theme does not have jQuery, please add the jQuery snippet provided in the Zammad settings to the plugin settings at Snippet in the first place!

Requirement: Zammad account

For the integration of the Zammad chat widget and thus for the use of these plugins, a Zammad account is required.

Zammad is a powerful helpdesk and ticketing software designed specifically for customer support. With Zammad, businesses can manage all their customer queries in one place and deliver fast and efficient responses to customer issues. The Zammad Chat widget is a key component of the Zammad platform that allows your business to communicate with customers in real time in an easy and effective way.

You can find all information and details about Zammad directly at zammad.com!

Final remark:
We would like to point out that neither the plugin offered nor our company are connected with the Zammad company.

Details

  • Available: English, German
  • Latest update: 26 August 2019
  • Publication date: 20 April 2018
  • Version: 1.2.0
  • Category: Comments / Feedback

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About the Extension Partner

SEMES - Shopware-Entwicklung

SEMES - Shopware-Entwicklung

See all extensions

Partner Status

  • Shopware Extension Partner Shopware
    Extension Partner

Details

  • Ø-Rating: 4.8
  • Partner since: 2018
  • Extensions: 22

Support

  • Based in: Germany
  • Speaks: German, English
  • Response time: Very quickly