SITS Premium Customer Care - Email from the owner
Description
About the Extension
SITS Premium Customer Service - Mail from OwnerThe plugin "SITS Premium Customer Service" offers exceptional customer service. The plugin sends a prefabricated email in the name of the owner/operator to the customer after he has placed his first order.
The email is designed as a personal thank-you directly from the owner/operator of the shop to establish unique, personal contact with the customer. By this simple measure after the order the customer feels closely bound to your online-shop, it creates confidence in the shop and its offered products.
The customer is thereby animated to visit and order your shop more often.
Within the plugin, you can set the text/template individually, define email sender, name and address and the period of shipping and the time span.
Example: A thank you mail to the customer is sent between 2 to 6 hours after the first order in the period between 6 o'clock to 20 o'clock. This ensures that the email is as personal and direct as possible.
This plugin is a must-have, it documents an excellent customer service from your online shop directly by the owner/operator.
Details
- Available: English, German
- Latest update: 8 March 2019
- Publication date: 21 November 2018
- Version: 1.1.4
- Category: Administration
Resources
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About the Extension Partner
SITS Design & IT
Partner Status
-
Shopware
Extension Partner
Details
- Ø-Rating: 5
- Partner since: 2016
- Extensions: 2
Support
- Based in: Germany
- Speaks: German, English