SITS Premium Customer Care - Email from the owner

SITS Premium Customer Care - Email from the owner

by SITS Design & IT no ratings yet 43 Downloads
This app will no longer be maintained. Find similar extensions in our Store.
Current version:

Version:

Free
Free
To use the wish list, you must accept the necessary cookies. Accept cookies
Can be used in:
Not available
This extension cannot be used in a Shopware Cloud shop.
Cloud
Self-hosted
Shopware 6 status
There will be no Shopware 6 successor for this app.
Support
Details
  • sits280441215504f
  • SITS Design & IT
  • 1.1.4
  • 8 Mar 2019
  • de_DE en_GB
  • 5.6.0 – 5.6.10
SITS Premium Customer Service - Mail from Owner The plugin "SITS Premium Customer Service"... more

Product information

SITS Premium Customer Service - Mail from Owner
The plugin "SITS Premium Customer Service" offers exceptional customer service. The plugin sends a prefabricated email in the name of the owner/operator to the customer after he has placed his first order.


The email is designed as a personal thank-you directly from the owner/operator of the shop to establish unique, personal contact with the customer. By this simple measure after the order the customer feels closely bound to your online-shop, it creates confidence in the shop and its offered products. 

The customer is thereby animated to visit and order your shop more often. 


Within the plugin, you can set the text/template individually, define email sender, name and address and the period of shipping and the time span. 
Example: A thank you mail to the customer is sent between 2 to 6 hours after the first order in the period between 6 o'clock to 20 o'clock. This ensures that the email is as personal and direct as possible.


This plugin is a must-have, it documents an excellent customer service from your online shop directly by the owner/operator.

Read, write and discuss reviews... more

Customer reviews

Changelog

Version 1.1.4

bugfix were the plugin does sent an email on cancelt orders

Version 1.1.3

update resolves a problem which leads to a crash in the cronjob

Version 1.1.2

config value for default value

Version 1.1.1

change of wording in config

Version 1.1.0

  • Change settings for the plugin

Version 1.0.9

  • Add demo mode 
  • bcc address

Version 1.0.8

  • First Release of this plugin

About the manufacturer

SITS Design & IT SITS Design & IT 2 Extensions No ratings
Current version:

Version:

Free
Free
To use the wish list, you must accept the necessary cookies. Accept cookies

Recently viewed

Shopware Logo
Your opinion matters to us!

Honest feedback is valuable and our basis for improvement. That's why we're asking you to take part in our latest survey on Shopware as a brand. It will probably take you less than 5 minutes.