Smartsupp live chat & chatbot
Description
Highlights
About the Extension
Drive your online sales through conversations
Smartsupp offers everything you need to grow your online sales: AI, LeadGen chatbots, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites.
Why choose Smartsupp?
- Streamlined Customer Interactions and Bonds: Our platform revolutionizes how you engage with customers, integrating a high-speed chatbox with Facebook Messenger and email, mobile-accessible conversations, enhancing relationship building.
- Maximize Lead Generation & Conversion Success: Directly target and convert visitors into happy customers using our dynamic lead-generation chatbots and precise automated communications. Our tools are designed to enhance engagement and boost your conversion metrics significantly.
- 24/7 AI-Powered Support and Sales: Leverage the power of AI with our intelligent sales and customer support assistants, ensuring your customers and visitors receive top-tier assistance anytime.
- Insightful Analytics: Dive into the nuances of your communication strategies, analyzing conversation trends, customer satisfaction levels, team efficiency, frequent queries, and more. Identify top performers and areas requiring your focused intervention.
- Data Security and Compliance: We prioritize your data security, adhering to stringent EU data protection legislation. All data is securely housed within the EU, ensuring compliance and peace of mind.
What can Smartsupp do?
What can you expect from Smartsupp? Explore our list of key features that will elevate your business.
- Live chat: Engage with online store visitors in live chat for a better customer experience and more sales.
- Chatbot: Tailored to save you time, interacts with visitors by answering inquiries, directing them towards suitable products, and maintaining conversation, even during your off hours.
- AI Tools: Streamline the customization of responses and their creation process. Additionally, we're developing an AI-powered shopping assistant to further ease your tasks.
- Lead Generation: Automate the process of lead capture via the chatbot, organizing them according to your preferences.
- Messenger & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard.
- Account data & Statistics: Unlock a world of insights with our app's intuitive data dashboard.
- Mobile Application: Keep in touch with your visitors on-the-go, offering the convenience of managing your online store from anywhere.
- Visit our website to get the full list of features.
What our users say about us?
“Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.” —Oke Harms, Kickerkult.de
“With Smartsupp we use one chat in several shops! Thanks to them, we have been able to improve our contact with customers. Communication is instant and convenient for both us and the customers.” —Katarzyna, Wujo.pl
Details
- Available: English, German
- Latest update: 5 June 2025
- Publication date: 18 June 2020
- Version: 1.0.1
- Category: Comments / Feedback
Resources
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About the Extension Partner
Smartsupp
Partner Status
-
Shopware
Technology Partner -
Shopware
Extension Partner
Details
- Ø-Rating: 2.9
- Partner since: 2019
- Extensions: 3
Support
- Based in: The Czech Republic
- Speaks: English