Order Delay Notifications

Order Delay Notifications

by GOLLE IT no ratings yet Source Available 38 Downloads
Current version:


Can be used in:
Not available
This extension/theme cannot be used in a Shopware Cloud shop.
Shopware 6: Plugin status
There will be no Shopware 6 successor for this plugin.
  • de_DE en_GB
Plugin details
  • fgits77099426469
  • 1.0.1
  • 9 Sep 2020
  • de_DE en_GB
  • 5.0.0 – 5.0.4
    5.1.0 – 5.1.6
    5.2.0 – 5.2.27
    5.3.0 – 5.3.7
    5.4.0 – 5.4.6
    5.5.0 – 5.5.10
    5.6.0 – 5.6.9
Once the processing of an order is delayed because, for example, goods are not in stock,... more

Product information

Once the processing of an order is delayed because, for example, goods are not in stock, customers can become impatient. The processing of all support requests for the whereabouts of the goods usually costs a lot of time and thus money.

This plugin automates the notification of customers when an order remains unusually long in an order status. For this purpose, one or more order statuses, as well as a number of hours or days can be defined. If orders are in this order status longer than this defined period, the customer receives an email notification.

The subject, content and design of the e-mail notification can be conveniently configured via the backend, as usual.Optionally, the plugin offers the possibility to repeat the notification in a certain interval, should the order status still not change. In addition, one or more e-mail addresses can be specified for a CC or BCC of the notifications.
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Installation manual

Regularly install the plugin via the plugin manager. The configuration is self-explanatory and simple.

Important: Please make sure the Shopware Cronjob is set up correctly


Version 1.0.1

Fixes a problem with email templates

Version 1.0.0

Initial Release Version 

About the manufacturer

GOLLE IT GOLLE IT Shopware Business Partner Shopware Business Partner 12 Extensions 5 Ø Rating
Current version:


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