FAQ Manager

FAQ Manager

by FULLTime eCommerce (10) Ratings 803 Downloads
Current version:


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Can be used in:
Not available
This extension cannot be used in a Shopware Cloud shop.
This app is available for Shopware 6
  • FUTI00595
  • FULLTime eCommerce
  • 9 Feb 2021
  • de_DE en_GB
  • 5.0.0 – 5.0.4
    5.1.0 – 5.1.6
    5.2.0 – 5.2.27
    5.3.0 – 5.3.7
    5.4.0 – 5.4.6
    5.5.0 – 5.5.10
    5.6.0 – 5.6.10
    5.7.0 – 5.7.6
Available around the clock - Intelligent customer service with the plugin FAQ The plugin FAQ... more

Product information


  • Easy and fast integration through plugin installation
  • Reduction of customer support costs
  • Round-the-clock service
  • Significant increase in customer satisfaction
  • rapid return on investment


  • NEW advanced template
  • SEO optimization (SEO Title, Meta Keywords, Meta Description)
  • Access statistics
  • SubShop- and Mulitlanguagefähig
  • Different FAQ pages
  • Category widget


Available around the clock - Intelligent customer service with the plugin FAQ

The plugin FAQ Customer queries are already answered on your website. This leads to a significant relief of your support and noticeably improved the service level.

The result: higher customer satisfaction and lower costs.

Our solution

By Shopware FAQ plugin you put your customer in a position to easily find the information and without the support of your employees - anytime and anywhere.


Reviews 10
Read, write and discuss reviews... more

Customer reviews

Average customer rating from 10 reviews:


Dieses Plagin ist ein MUSS für jeden professionellen Shopwareshop.

8 Jan 2020

Dieses Plagin ist ein MUSS für jeden professionellen Shopwareshop.
Der Support ist freundlich, schnell und professionell. So macht Shopware spass :-)


Top Plugin mit dem man richtig schönes FAQ erstellen kann

12 Oct 2018

Kann dieses Plugin nur empfehlen. Hatte davor noch ein anderes getestet und war überhaupt nicht zufrieden. Mit diesem Plugin habe ich ins schwarze getroffen. :-)
Absolut zu empfehlen.


Empfehlenswert, jedoch Vorsicht bei Update!

12 May 2017

An sich funktioniert das Plugin ganz gut, gute Darstellung im Shop! Ein echter Mehrwert!

Man sollte jedoch vor jedem Update ein Backup ganz speziell vom FAQ Manager machen bzw. von den Texten. Wir haben uns durch Updates jetzt schon zweimal die aufwendig gesammelten Antworten gelöscht. Sehr ärgerlich.

Anbieter reagiert schnell auf unsere Anfragen.


Super Support

6 Mar 2017

Einfach, funktionell und super Support


Funktioniert einwandfrei, schnelle Reaktion bei Rückfragen - Absolut Top.

2 May 2016

Plugin tut genau, was es soll. Gute Übersicht, einfaches Handling, zeitgemäße Optik.


Super Support

30 Oct 2015

Tolles Plugin mit allem was es braucht. Support ist fix und hilft schnell weiter.
Meine Empfehlung.



24 Jul 2015

Tolles Plugin und ein absolut toller Service! Sehr lobenswert und dadurch empfehlenswert!


Prädikat: Ausgezeichnet

4 Jun 2013

Das Plugin ist sehr schön integriert und hilft dem Support echt. Viele Fragen werden nun im Vorfeld geklärt.
Preis-Leistung: sehr zufrieden
Support: Spitzenklasse - Danke Herr König!


Tolles Tool

4 Jun 2013

Der Entwickler reagiert sehr schnell auf Inputs und das Programm beinhaltet heute tolle neue Features, fast perfekt ;-)


Sehr empfehlenswert

21 May 2013

Dieses Plugin ist sehr empfehlenswert. Ich habe bereits lange auf eine solche FAQ Lösung gewartet. Die Installation funktioniert einwandfrei, die Bedienung ist sehr einfach und der Support des Anbieters ist zuvorkommend und sehr schnell. Tipp topp!


Installation manual


See videos

For expansion or customization wishes I am at your disposal.

FULLTime eCommerce

E-Mail: support@fulltime-ecommerce.de

Web: www.fulltime-ecommerce.de



Removed debug output


FUTI-FAQ-56: Corrected duplicate entries

Version 1.5.8

FUTI-FAQ-52: Shopware SEO / router settings for lowercase letters are now taken into account
FUTI-FAQ-53: Optimization of the hreflang markup for international SEO
FUTI-FAQ-54: Highlight the search term in the search result
FUTI-FAQ-55: Integration of the FAQs into the sitemap (sitemap.xml)

Version 1.5.7

FUTI-FAQ-48: No duplicate entries in Top 5 and New Questions (Advanced Template)

FUTI-FAQ-49: reflang day adapted for Google

FUTI-FAQ-50: Session removed when calling up a question

FUTI-FAQ-51: Correction FAQPage for Google - Structured Data (Advanced Template)

Version 1.5.6

FUTI-FAQ-47: Add new questions

Version 1.5.5

FUTI-FAQ-44: Google Update - Schemas adapted for structured data

FUTI-FAQ-45: Date format for creation date has been adjusted (International)

FUTI-FAQ-46: Top 5 questions added (Advanced Template)

Version 1.5.4

FUTI-FAQ-40: Added Canonical tag in advanced template

FUTI-FAQ-41: added href-lang tag

FUTI-FAQ-42: Adjustment of inactive categories and questions adjusted

FUTI-FAQ-43: Decoupling the SEO index when saving

It is now possible to decouple the rebuilding of the SEO index while saving pages, categories and questions and answers.

In the plugin settings you can now choose between Save as and Manual.
Please make sure after the update that the plugin setting is set.

Whilst saving

This is rebuilt when saving the SEO index.

This is useful if you maintain a lot of data and do not always want to wait until the SEO index is created.


This does not build up when saving the SEO index.

Version 1.5.3

FUTI-FAQ-39: Backend: Icons for deleting corrected

Version 1.5.2

FUTI-FAQ-38: Fix for Shopware 5.5.10

Version 1.5.1

FUTI-FAQ-37: Structured Data Schemes adapted (FAQPage)

Version 1.5.0

FUTI-FAQ-36: Update for Shopware 5.6

Version 1.4.9

FUTI-FAQ-33: Correction of Canonical tags
FUTI-FAQ-34: Correction schema.org
FUTI-FAQ-35: Snippets for Multilanguage (English texts) in the backend module added

Version 1.4.8

FUTI-FAQ-32: Deletion function corrected

Version 1.4.7

FUTI-FAQ-28: Snippet for search-input placeholder integrated

FUTI-FAQ-29: Canonical tag inserted in the template "All categories on one page"

FUTI-FAQ-30: The assignment of the FAQ articles has been adjusted

FUTI-FAQ-31: Sidebar has been adapted for sub-shop pages (state: active)

Version 1.4.6

FUTI-FAQ-27: TOP 3 FAQs removed (duplicat content)

Version 1.4.5

FUTI-FAQ-26: Text module for search field (placeholder) - search_placeholder 

Version 1.4.4

FUTI-FAQ-25: Correction SEO Url- The SEO Url has been adapted for sub / language shops- The SEO url is saved in lowercase letters

Version 1.4.3

FUTI-FAQ-22 - Search integrated in the template "All categories with each other on one page"FUTI-FAQ-23 - Adapted meta titleFUTI-FAQ-24 - schema.org - mainEntity added

Version 1.4.2

FUTI-FAQ-21 - Correction of SEO Url generation at language shops

Version 1.4.1

FUTI-FAQ-16 - When calling a question about the SEO url only this question will be displayed with an answer. This prevents duplicate content.
FUTI-FAQ-17 - New text module for the title "Top 3 FAQ". Name = top_box_title
FUTI-FAQ-18 - Correction of meta-tags for categories and questions. Open Graph title and description (og, twitter) added.
FUTI-FAQ-19 - Query the activity status for a question
FUTI-FAQ-20 - Backend: Preserve the page / category selection when saving a question

Version 1.4.0

FUTI-FAQ-15: Compatibility with Shopware 5.5

Version 1.3.9

FUTI-FAQ-14: Sidebar in the Mobile Viewport corrected / added snippet for search field (search_text)

Version 1.3.8

FUTI-FAQ-11 - Remove sidebar (After updating to 1.3.8 check the FAQ page settings where you will find the new field Sidebar Default = disable sidebar)
FUTI-FAQ-12 - Breadcrumb has been integrated
FUTI-FAQ-13 - New Feature: Answer not found? Below the FAQs, a new box will be included regarding the question not found. This includes an info text + link to the request form. Text modules -> namespace: frontend / faq / advanced / name: contact_form_title, contact_form_text, contact_form_button

Version 1.3.7

FUTI-FAQ-10: Shoplimitation and urls extended (Db)

Version 1.3.6

FUTI-FAQ-1: When deleting pages, categories and items, rewrite_urls are not deleted
FUTI-FAQ-2: Check active items / maintenance page on FAQ pages that are deactivated
FUTI-FAQ-3: Error with identical shop page or category
FUTI-FAQ-4: Limit search to selected FAQ page
FUTI-FAQ-5: HTML Title and Description on all levels
FUTI-FAQ-6: Search: open answers more directly
FUTI-FAQ-7: Adjust SEO URL (SEO title)
FUTI-FAQ-8: Fix Advanced Menu (search box, entries in AM)

Version 1.3.5

- Compatibility with Shopware 5.3
- SEO urls in the backend for language and shopshops corrected
- Rebuild SEO index - backend & console

Version 1.3.4

- New Plugin Config: Sidebar
- Backend Snippets (DE/ENG)
- Articles - faqid (Multilanguage)

Version 1.3.3

- Bugfix: categorie sorting (frontend)
- category linking a new SEO url structure customized

Version 1.3.2

  • Bugfix: Mobil / Category sorting
  • FAQ page in the article
  • Structured data http://schema.org/Question
  • SEO url for category and faq added

IMPORTANT: Please save the categories and questions after the update to this version. This is necessary to generate the SEO urls.

Version 1.3.1

Bugfix: Backend - Corrected selection of pages and categories

Version 1.3.0

Update to the 5.2 plugin system
Change data connection to doctrinehttps://developers.shopware.com/blog/2015/11/11/best-practices-of-shopware-plugin-development/#doctrine

Version 1.2.1

Version 1.2.0

Version 1.1.6

bugfix - category attribute6 / faq sorting

Version 1.1.5

bugfix - desktop: left navigation / templateId

Version 1.1.4

New Template selection for FAQ pages

  • Advanced Tempalte

New selection of categories

new search

Top 3 FAQs

Version 1.1.3

- update for shopware 5.1- new seo url

Version 1.1.2

Security updates

Version 1.1.1

Version 1.1.0

SEO optimization

SEO Title, Meta-Keywords, Meta-Description

New Access Statistics for questions

Version 1.0.9

Limitation of pages, categories, questions and answers of 50 entries removed.

Version 1.0.8

Version 1.0.5

Version 1.0.3

Version 1.0.2



Frontend Demo
Name demoshop@fulltime-ecommerce.de Password demoshop
Backend Demo
Name demo Password demoshop


Frontend Demo
Name demoshop-en@fulltime-ecommerce.de Password demoshop
Backend Demo
Name demo Password demoshop

Bundles (1)

No bundles available for the selected variant. Please select another variant for bundle offers.
Cart upload + FAQ manager 2 Extensions
Warenkorb Upload pro Artikel + Nachträglichen Upload
FAQ Manager
€ 382.50 * € 449.98 *
Open bundle
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Shopping Cart upload (per article) & subsequent upload
1x Shopping Cart upload (per article) & subsequent upload
FULLTime eCommerce   € 249.99 *
FAQ Manager
1x FAQ Manager
FULLTime eCommerce   € 199.99 *

About the manufacturer

FULLTime eCommerce FULLTime eCommerce Shopware Business Partner Shopware Business Partner 7 Extensions 4.5 Ø Rating
Current version:


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