FAQ Manager

by FULLTime eCommerce

Rating: 3.0

Downloads: 269

Available around the clock - Intelligent customer service with the FAQ plugin With the FAQ Manager, customer inquiries are already answered on your website.

Annually €16.67* /month €239.88 * €199.99* /year 16.63% discount In comparison to the regular monthly price

Monthly €19.99* /month Cancelable monthly

Compatible with:

6.1.0 - 6.7.8.2

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Quick and easy integration: effortless installation as an extension in your Shopware store.
Reduction of customer support costs: Automatic answering of standard questions relieves your team.
Round-the-clock service: 24/7 availability of your FAQs for optimum customer satisfaction.
Significant increase in customer satisfaction: Quick and simple solutions increase your customers' satisfaction.
Quick return on investment: Lower costs and higher efficiency lead to a quick return on investment.

Features

Integration into the sitemap: Easy findability of your FAQs in search engines and internal store searches.
Integration into Shopping Experiences: Seamless integration of FAQs into your Shopware Shopping Experiences.
SEO URLs per page/category and question: Optimization of findability in search engines.
Structured data for Google: Improved presentation of your FAQs in Google search results.
SEO optimization: Adjustment of titles, meta keywords and meta description for optimal search engine placement.

Access statistics: Analysis of FAQ usage to optimize content and answer relevant questions.
Different FAQ pages: Creation of several FAQ pages for different subject areas or target groups.

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About the Extension

Available around the clock: Intelligent customer support with the FAQ Manager

Relieve your support team, increase customer satisfaction and reduce costs with an intuitive FAQ system.

The FAQ Manager for Shopware 6 offers you a comprehensive solution to efficiently manage frequently asked questions (FAQs) and provide your customers with uncomplicated self-service around the clock.

Invest in the FAQ Manager and benefit from an intelligent solution that saves you time and money, increases customer satisfaction and takes your customer service to a new level.

Get in touch with us:
We will be happy to answer your questions and support you in implementing the FAQ Manager in your Shopware store.

Details

Available: English, German
Latest update: 30 March 2026
Publication date: 3 February 2020
Version: 2.4.2
Category: Special features

Resources

Reviews (2)

Average rating

3.0

Based on 2 reviews

3.0 Functionality

3.0 Usability

3.0 Documentation

3.0 Support

Write a review

If you downloaded this extension you can write a review in the Shopware Account.

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Funktioniert einwandfrei

5.0

by gard

2 May 2022 11:25

Funktioniert ohne Probleme. Anfragen werden schnell beantwortet. Kleine Verbesserung wurde schnell zur Verfügung gestellt.

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Schlechte Dokumentation

1.0

by Sven Rösner

19 January 2022 19:04

Funktioniert nicht. Die Anweisungen in der Dokumention spiegeln nicht die Möglichkeiten der SW6 Administration wider. Kostenlos wäre hier noch zu viel! Wenn man ein Modul nicht in wenigen Minuten einrichten kann, hat der Entwickler nicht verstanden, um was es geht!

1.0 Functionality

1.0 Usability

1.0 Documentation

1.0 Support

by FULLTime eCommerce 20 January 2022 09:15

Guten Tag,
schade das Sie Schwierigkeiten mit dem Plugin haben. Ich möchte gern dies verbessern und die Dokumentation auf den aktuellen Stand bringen.

Können Sie mir sagen mit was Sie genau ein Problem haben? Gibt es dazu ein Support-Ticket?

Mit freundlichen Grüßen
Patrick König

About the Extension Partner

FULLTime eCommerce

See all extensions

Partner Status

Shopware
Extension Partner

Details

Ø-Rating: 4

Average rating of 4 out of 5 stars
Partner since: 2014
Extensions: 8

Support

Based in: Germany
Speaks: German, English
Response time: Quickly

German

Frontend:: Go to demo

Admin:: Go to demo
Name:: demo
Password:: shopware

English

Frontend:: Go to demo

Admin:: Go to demo
Name:: demo
Password:: shopware

How are the FAQs displayed in the frontend?

The FAQs are displayed in a responsive accordion design that is optimized for all end devices. The design automatically adapts to your store theme.

Can I customize the design of the FAQ pages?

Yes, the plugin is fully customizable via Twig templates. You can overwrite the templates in your theme and design them as you wish.

Are there CMS elements for the experience worlds?

Yes, the plugin offers two CMS elements: FAQ categories element: Displays FAQ categories FAQ items element: Displays FAQ questions and answers

Does the plugin have a search function?

Yes, there is an integrated search function that searches through all FAQ content. The search can be activated/deactivated in the plugin settings.

Is the plugin SEO-optimized?

Absolutely! The plugin offers: SEO-friendly URLs for all FAQ areas Automatic meta titles and descriptions Schema.org markup for better search engine display Breadcrumb navigation Rich snippets support