Abandoned Cart List & Email Notification

Configuration manual

Installation

Step 1: Purchase the plugin from https://store.shopware.com.

step 2: Login to you shopware backend

step 3: Go to Configuration->Plugin Manager

step 4: Cick the My purchases button to open a login window (if not already logged in). Enter the Shopware ID associated with the domain from which you are working.

step 5: After login, you will see an overview of all plugins associated with your domain and Account. Download the plugin.

step 6: Click on Installed button will open a page with installed, Uninstalled, Inactive plugins

step 7: Find AbandonedCart plugin from Uninstalled section

step 8: Click install button and activate the plugin.

Configuration

1) Setting the email interval days

  a) Go to Configuration -> Plugin manager-> installed -> Abandoned Cart Notification->edit 

        set Abandoned Cart Notification Mail Interval Days or hours: 

2) Email Template editing

Configuration -> Email templates -> User emails -> ABANDONEDCARTNOTIFICATION (edit)

*Our plugin offers 4 email templates. 

For each interval we set, we can set a separate email template(upto 4). The email templates will be sent in the order from 1 to 4.

To set the email template, go to Configuration-> Email Management-> Email Templates. Here under User E-Mails you can see the list of templates that can be edited.

Shopware default cronjob setting for AbandonedCartNotification plugin

1) Go to configuration -> Basic settings -> System -> cronjobs-> AbandonedCartNotification (Edit) Note: The Cron plugin must be activated in order to run any Shopware cronjobs.

Important points to be noted:

 1) The notification emails will send only if:

   - Abandoned cart notification confirmation checkbox checked.

   - Notification interval days in plugin configuration is valid (Day interval should be comma-separated (eg: 1,5,10))

   - The email will not be sent for 0 intervals.

   - Notification interval days reached by the abandoned cart

   - Cronjob status is active in (Configuration -> Basic settings -> system -> cronJobs)

   - Interval should be matching with Notification interval days in the plugin configuration

   - Please check the Next execution field also.

   - Do not rename the action name

   - Crontab entries will be reset after reinstall. so please configure it according to your needs after install and reinstall.

2) Persistent cart feature works only if:

   - If the user is logged in

3) Regarding spam

From where we stand the hostname is very important in terms of spam protection. The hostname should basically match with the mail host. The receiving server of your customer, for example, checks whether the hostname and SMTP host refer to each other and are accessible. Is one of these conditions is not true, the server may define your mail as spam and/or block it.

https://docs.shopware.com/en/shopware-5-en/settings/e-mails

4) For new language shops

If you are creating a new language shop, please create translation for email template from Admin side -> configuration-> email templates-> User emails-> aBANDONEDCARTNOTIFICATION.

Plugin update instructions

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1) By default, the cron interval is one day. If you are changing the Abandoned Cart Notification Mail Interval Type to Hours, please change Configuration-> Basic settings-> System -> Cronjobs -> AbandonedCartNotification -> Interval  to 1 hour  and also change the server cron settings if you have any cron settings.

2) If you are already using our plugin you need to add the following lines of code in your email templates just before the "Complete order now" button or wherever you want to show the discount code. otherwise, the code will not be shown in the email. For new customers, no need to add it will be automatically added.

Email template path:

Configuratin->Email management->Email templates->User emails ->aBANDONEDCARTNOTIFICATION

   a) For English template

    i) Plain text template

   {if $discountCode}

     You can use the following voucher code to get your discount.

     Voucher code: {$discountCode}

   {/if}

   ii) HTML template

    {if $discountCode}

         <p>You can use the following voucher code to get your discount.</p>

         <p>Voucher code: <strong>{$discountCode}</strong></p>

     {/if}