Trustpilot Reviews

Current version:

Free

This plugin is available for Shopware 6

Expected release: Oct 2020

Support

Support by: Trustpilot

This manufacturer responds quickly to support requests

Plugin details

Order number: trus281545542926f
Manufacturer: Trustpilot
Version: 2.5.267
Last update: 6 Feb 2020
Plugin available in:
Compatible with:

5.2.0 – 5.2.27

5.3.0 – 5.3.7

5.4.0 – 5.4.6

5.5.0 – 5.5.10

5.6.0 – 5.6.4

With the Trustpilot FREE Integration for your Shopware 5 Store, you can automatically collect... more

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Product information

With the Trustpilot FREE Integration for your Shopware 5 Store, you can automatically collect reviews, embed Trust widgets into your webshop and use ratings across Google to improve visibility, SEO, and marketing. Get your first impression of the performance of your Trustpilot profile and the impact your customer feedback has on your marketing performance. Starting from our Enterprise package, you will get access to our API, to further customize your reputation management as well as marketing and SEO requirements to the individual needs of your company and set the first step with Trustpilot towards Shopware 6.

Included FREE:

Automate your review invitations: A new order will automatically trigger a review invitation via email to your customers.
Use our kickstarts to invite customers from the past 6 months and quickly get a representative Trustpilot Trustscore.
Add TrustBox widgets to your webshop via drag and drop.

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Highlights

Strengthen the reputation of your brand
Increase click-through rates
Optimize your marketing
Reduce shopping cart abandonment
Increase conversion rates

Features

Strengthen the confidence in your brand
Increase click-through rates
Optimize your marketing
Reduce shopping cart breaks
Increase conversion rates

Frequently Asked Questions

How does Trustpilot work? Trustpilot helps you to collect, integrate and distribute real customer reviews. You can get started absolutely free by signing up for Trustpilot Free, no credit card required. Or if the Free package does not meet your needs you can sign up for a Lite, Pro, Enterprise plan.
How long will I have access to my Free Trustpilot account? With the Trustpilot Free account you have 100 invitations per month. When you exceed your 100 invites you will not be able to invite customers until the next month. Otherwise, you will always have access to your account.
Do you provide training when I signup for the Free account? What happens afterwards? With the Trustpilot Free account, you can access the Support Center anytime you have any questions about setting up your account. If you need additional support, you can connect with a Support Agent using the Live Chat tool within our software.
Do I have to pay when I sign up for Trustpilot? No, you do not have to pay anything when you sign up for a Free Trustpilot account online. The Free account gives you limited access to our tools that will help you get started with collecting reviews from your customers. When you are ready for more access, please contact your Trustpilot agent to upgrade your account.
Is my data secure? Yes, your data is 100% secure. Our servers are protected by 24-hour surveillance. Our software and infrastructure are regularly updated with the latest security patches. Our network is protected by an enterprise-class firewall, and all Trustpilot plans include SSL encryption to keep your data safe.
I need help, what do I do? I need help, what do I do? Send us an mail to support@trustpilot.com if you have any questions or concerns. We'll take care of you.

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Customer reviews

As the owner of this extension you can rate it in the Shopware account

Rate now in your account

Average customer rating from 1 reviews:

Total (1)

Functionality

Usability

Documentation

Support

Nicht Subshop-fähig, sonst OK

From: Cynthia

24 Jan 2020

Vorsicht: die aktuelle Version (2.5.155) ist nicht subshop-fähig (!!!). Alle Bestellungen laufen in den am Anfang ausgewählt und nicht wieder änderbaren Domäne rein.

Sonst tut das Plugin was es verspricht: nach einer Bestellung wird die Bestellung an CleverReach übertragen und von da aus die Email versendet.

Das Plugin überschreibt den Block frontend_checkout_finish_teaser aus dem checkout/finish.tpl komplett, d.h war die Bestellbestätigungsseite nicht mehr richtig ausgegeben bei uns. Das Support hat sich schnell zurückgemeldet, auf dem versprochenen Bugfix warte ich aber noch (seit mitte Dezember).

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Functionality

Usability

Documentation

Support

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Installation manual

Download the zip file to your computer
Go to Shopware > Configuration > Plugin Manager
Click Installed > Upload plugin

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Changelog

Version 2.5.267

Improved order data collecting for product reviews
Plugin interface translated to German language
Other bug fixes

Version 2.5.155

Trustpilot plugin automates review requests — a new order automatically triggers an invitation email to your customer.
Configure 'Invitation trigger' option. You will be able to configure what triggers the Invitations to be sent to your customers - when order is confirmed or when order is completed.
Send review invitations to your past customers. Automatically invite customers from the past 7 days up to 6 months ago
Showcase your reviews - add multiple TrustBox widgets to your webshop. Drag and drop TrustBoxes for an instant preview, rearrange, customize, and publish without code changes