Display personal contact + rule-based + grouped

by ACRIS E-Commerce GmbH

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Especially in B2B, there are personal sales representatives and other contacts. These can be organized into groups, rule-controlled and displayed personally in the account.

Annually €9.95* /month €199.00 * €119.40* /year after first year €199.00* /year Promotion valid until 31 December 2024 23:59 50.23% discount This is the combination of a 33.18% promotional discount and a 17.04% annual discount.

Monthly €19.99* /month Cancelable monthly

Compatible with:

6.4.0.0 - 6.6.9.0

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Display of contact persons (also grouped) in the "My account area" or on a landing page / category (Shoppint Experience element / block is supplied)
Create any contact person with picture and additional information
Combine contact persons in groups and display them together (sales, accounting,..)
Rule-controlled display of contact persons (with RuleBuilder e.g. on countries, postal codes, or other meaningful rules)
Different display options, orders and groupings possible

Features

Creation of any contact person groups (e.g. sales, accounting, management, technical contact,..)
Display in the "My account" area and / or on categories or landing pages possible
Management of any number of contact persons, which are assigned to the groups
Contact person information is freely definable
Display is rule-driven by RuleBuilder rules and/or directly assigned customers

Worlds of experience element / Worlds of experience blocks are supplied
Sequences controlled by priorities (both groups and contacts)

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About the Extension

Purpose of the plugin

Especially in B2B it is important to display the most important contacts 1:1 to the right customer. With this plugin it is possible to display them either in the "My account area" or as a separate experience in any category / landing page.

For this purpose, it is possible to create different contact persons (e.g. all sales employees, project managers, accounting, etc.) and divide them into groups.The contact persons can be controlled by RuleBuilder rules and priorities. Even a 1:1 relationship between contact person and customer is possible - if desired. In addition, priorities can be assigned, so that it is possible to arrange the contact persons in groups as well as the contact persons within a group. If only one contact person per group is desired, this is also possible.

Plugin Configuration

After successful installation of the plugin, some plugin configurations are available:
Admin > Extensions > My extensions > ACRIS contact configuration.

Sales Channel: Configure all sales channels or only a specific sales channel.
Display the / of the "Show personal contacts in customer account".
(if this is deactivated, the display of the contact persons must be possible via the new experience worlds to be created)
Labeling for the tab in the customer area
Tab positioning: set position in My Account area
Text if no personal contacts are available
Show group names of personal contacts
Heading of the contact persons
Image - text positioning
Image - text positioning (display the image - round or square)
Show frame around contact

Use of the plugin

Admin > Settings > Extensions > Contact persons > Contact persons groups or contact persons

Contact person groups

In the contact person group overview you can see all created groups, these can be edited or new groups can be added - the following fields are available:

Configurations

Internal name: this is used for display in the overview
Name: this will be displayed in the storefront
Show group name on website: if active, the previously defined name will be displayed in the storefront (once per group).
Active: yes/no
Priority: the higher the number, the more important. Defines the order of display in the storefront if there are multiple contact groups.

Display settings for contact persons

Show only the first contact (highest priority): if several contacts arrive by the rules, only the one with the highest priority will be shown if this option is active.
Show contact headers: If this setting is active, the headers of the contact persons in this group will be displayed.
Show contact name: If this setting is active, the names of the contact persons of this group will be displayed.
Show contact person picture: If this setting is active, the pictures of the contact persons of this group will be displayed.
Show additional contact line: If this setting is active, the additional contact lines of the contacts of this group will be displayed.
Show email: If this setting is active, the emails of the contacts of this group will be displayed.
Show phone number: If this setting is active, the phone numbers of the contacts of this group are displayed.

Contact persons

Any number of new contact persons can be created and groups can be assigned to the contact persons - the following fields are available:

Configuration

Internal name: is displayed in the contact person overview
Active: yes / no
Assigned rules: Previously created RuleBuilder rules can be used here such as country,zip code areas, etc.
and/or assigned customers: The contact person will always be displayed if the customer and one of the specified rules match (OR operation). The customer can be searched either by name or by customer number.
Priority: The higher the priority, the further forward the contact person is ranked.
Contact person group: Assignment to the previously created contact person group (only one can be selected).

Contact person data

Contact person heading: The heading is automatically displayed above the contact person name. If this field is empty, the headline text module from the plugin configuration is automatically loaded.
Name: This name will be displayed on the web page.
Image: This image will be displayed in the storefront - the formatting is set in the contact person group.
Additional contact line: HTML formatted text can be entered here, this can be displayed in the storefront - if set in the contact person group.
Phone number: will be displayed in the storefront - if defined in the contact group.
Email: will be displayed in the storefront - if defined in the contact group.

Purpose of the plugin

Plugin Configuration

After successful installation of the plugin, some plugin configurations are available:
Admin > Extensions > My extensions > ACRIS contact configuration.

Sales Channel: Configure all sales channels or only a specific sales channel.
Display the / of the "Show personal contacts in customer account".
(if this is deactivated, the display of the contact persons must be possible via the new experience worlds to be created)
Labeling for the tab in the customer area
Tab positioning: set position in My Account area
Text if no personal contacts are available
Show group names of personal contacts
Heading of the contact persons
Image - text positioning
Image - text positioning (display the image - round or square)
Show frame around contact

Use of the plugin

Admin > Settings > Extensions > Contact persons > Contact persons groups or contact persons

Contact person groups

In the contact person group overview you can see all created groups, these can be edited or new groups can be added - the following fields are available:

Configurations

Internal name: this is used for display in the overview
Name: this will be displayed in the storefront
Show group name on website: if active, the previously defined name will be displayed in the storefront (once per group).
Active: yes/no
Priority: the higher the number, the more important. Defines the order of display in the storefront if there are multiple contact groups.

Display settings for contact persons

Show only the first contact (highest priority): if several contacts arrive by the rules, only the one with the highest priority will be shown if this option is active.
Show contact headers: If this setting is active, the headers of the contact persons in this group will be displayed.
Show contact name: If this setting is active, the names of the contact persons of this group will be displayed.
Show contact person picture: If this setting is active, the pictures of the contact persons of this group will be displayed.
Show additional contact line: If this setting is active, the additional contact lines of the contacts of this group will be displayed.
Show email: If this setting is active, the emails of the contacts of this group will be displayed.
Show phone number: If this setting is active, the phone numbers of the contacts of this group are displayed.

Contact persons

Any number of new contact persons can be created and groups can be assigned to the contact persons - the following fields are available:

Configuration

Internal name: is displayed in the contact person overview
Active: yes / no
Assigned rules: Previously created RuleBuilder rules can be used here such as country,zip code areas, etc.
and/or assigned customers: The contact person will always be displayed if the customer and one of the specified rules match (OR operation). The customer can be searched either by name or by customer number.
Priority: The higher the priority, the further forward the contact person is ranked.
Contact person group: Assignment to the previously created contact person group (only one can be selected).

Contact person data

Contact person heading: The heading is automatically displayed above the contact person name. If this field is empty, the headline text module from the plugin configuration is automatically loaded.
Name: This name will be displayed on the web page.
Image: This image will be displayed in the storefront - the formatting is set in the contact person group.
Additional contact line: HTML formatted text can be entered here, this can be displayed in the storefront - if set in the contact person group.
Phone number: will be displayed in the storefront - if defined in the contact group.
Email: will be displayed in the storefront - if defined in the contact group.

Details

Available: English, German
Latest update: 4 December 2024
Publication date: 14 February 2023
Version: 4.2.1
Category: B2B extensions

Resources

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About the Extension Partner

ACRIS E-Commerce GmbH

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Partner Status

Shopware
Gold Partner
Shopware
Premium Extension Partner

Details

Ø-Rating: 4.9

Average rating of 4.9 out of 5 stars
Partner since: 2015
Extensions: 122

Support

Based in: Austria
Speaks: German, English
Response time: Very quickly

Can personal contact persons be accessed via the Shopware API?

Yes, example calls: Retrieve personal contacts (Admin API): POST https://www.my-shop.com/api/search/acris-personal-contact?limit=50 and update or insert personal contacts (Sync API): POST https://www.my-shop.com/api/_action/sync (Entity name in JSON: acris_personal_contact)

Can postal code areas be stored as rules ?

Yes, this is possible in the current Shopware version of the RuleBuilder a wildcard * can be used, e.g. 0*.