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ACRIS E-Commerce GmbH

Allow cancellation of orders only depending on the specific status

Rating: 5.0

Average rating of 5 out of 5 stars

(2 Reviews)
Downloads: <25

Description

Highlights

  • Cancellation of orders by customers only with defined statuses
  • Can be set for which order status, delivery status or payment status a cancellation should be possible.
  • New Feature added: Completely prohibit changing the payment method after the order has been completed

Features

  • Cancellation of an order by the customer only possible with definable order statuses
  • Cancellation of an order by customers only possible with definable delivery statuses
  • Cancellation of an order by customers only possible with definable payment statuses
  • Completely prohibit changing the payment method after the order has been completed

About the Extension

Purpose of the plugin

As soon as the shop owner activates "Allow cancellations "in the Shopware Admin > Settings > Shopping cart, it is possible for the customer to cancel an order at any time in the frontend. As long as the order has not been delivered or is still being processed, this is usually not a problem, but if the order has already been delivered, cancellation by the customer should no longer be possible.


This plugin makes it possible to define at which order status, delivery status and payment status a cancellation by the customer is possible.

Use of the plugin

The following options are available in the plugin settings (Extensions > My Extensions > ACRIS Cancellation of Orders > Configuration):

  • Cancellation of the order only possible with the following order stati

  • Cancellation of the order only possible with the following delivery stati

  • Cancellation of the order only possible with the following payment stati

  • Completely prohibit changing the payment method after the order has been completed


Here you can specify one or more stati for which a cancellation by the customer is possible.

If no status is specified, cancellation is possible in the frontend regardless of any status.


Requirements

This plugin only makes sense if the shop operator has activated "Allow cancellations" in Shopware Admin > Settings > Shopping cart - because only then is the cancellation function available in the frontend.

Details

  • Available: English, German
  • Latest update: 12 November 2024
  • Publication date: 6 December 2022
  • Version: 4.0.1
  • Category: Customer account

Resources

Reviews (2)

Average rating
5.0

Average rating of 5 out of 5 stars

Based on 2 reviews
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support

100 %
0 %
0 %
0 %
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Leave a review!

If you downloaded this extension you can write a review in the Shopware Account.

Write a review
Alles bestens
5.0

Average rating of 5 out of 5 stars

by Tim Pfeifer
1 February 2023 15:19
Alles bestens und Top-Support! :-)
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support
Top Funktion, Top Service!
5.0

Average rating of 5 out of 5 stars

by Christian Bonnecke
13 August 2024 13:02
Das Plugin tut ganz hervorragend was es soll, und der Service ist erstklassig. Uns fehlte ein Zahlungsstatus, und der wurde völlig unkompliziert innerhalb eines Tages ergänzt. So muss das sein.
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support

About the Extension Partner

ACRIS E-Commerce GmbH

ACRIS E-Commerce GmbH

Partner Status

  • Shopware Gold Partner Shopware
    Gold Partner
  • Shopware Premium Extension Partner Shopware
    Premium Extension Partner

Details

  • Ø-Rating: 4.9

    Average rating of 4.9 out of 5 stars

  • Partner since: 2015
  • Extensions: 122

Support

  • Based in: Austria
  • Speaks: German, English
  • Response time: Very quickly