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ACRIS E-Commerce GmbH

Allow cancellation of orders only depending on the specific status

Rating: 5.0

Average rating of 5 out of 5 stars

(2 reviews)
Downloads: <50

Description

Highlights

  • Only allow cancellations in defined order phases
  • Prevent changes to the payment method after the order has been completed

Features

  • Possibility of canceling depending on delivery, payment and order status
  • Prohibit changes to the payment method after order was

About the Extension

In the standard version of Shopware, it is not possible for customers to cancel their orders.

We have therefore developed a plugin that offers the following functions:

Allow cancellations only in defined order phases
With this plugin, it is possible to define payment, delivery, and order statuses in which the customer can cancel. An additional option will then appear in the three-dot menu of the order in the account area.

Prevent changing the payment method after the order is completed
An additional function has been added. Contrary to the Shopware standard, this makes it possible to prevent changes to the order once it has been completed.

Details

  • Available: English, German
  • Latest update: 7 October 2025
  • Publication date: 6 December 2022
  • Version: 5.0.1
  • Category: Customer account

Resources

Reviews (2)

Average rating
5.0

Average rating of 5 out of 5 stars

Based on 2 reviews
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support

100 %
0 %
0 %
0 %
0 %

Write a review

If you downloaded this extension you can write a review in the Shopware Account.

Write a review
Top Funktion, Top Service!
5.0

Average rating of 5 out of 5 stars

by Christian Bonnecke
13 August 2024 13:02
Das Plugin tut ganz hervorragend was es soll, und der Service ist erstklassig. Uns fehlte ein Zahlungsstatus, und der wurde völlig unkompliziert innerhalb eines Tages ergänzt. So muss das sein.
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support
Alles bestens
5.0

Average rating of 5 out of 5 stars

by Tim Pfeifer
1 February 2023 15:19
Alles bestens und Top-Support! :-)
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support

About the Extension Partner

ACRIS E-Commerce GmbH

ACRIS E-Commerce GmbH

Partner Status

  • Shopware Bronze Partner Shopware
    Bronze Partner
  • Shopware Premium Extension Partner Shopware
    Premium Extension Partner

Details

  • Ø-Rating: 4.9

    Average rating of 4.9 out of 5 stars

  • Partner since: 2015
  • Extensions: 157

Support

  • Based in: Austria
  • Speaks: German, English
  • Response time: Very quickly