Allow cancellation of orders only depending on the specific status
This plugin makes it possible to define at which order status, delivery status and payment status a cancellation by the customer is possible in the "My account > Orders" area.
Compatible with:
6.4.7.0 - 6.7.3.0
Includes:
The subscription starts with a free trial month during which it can be canceled at any time.
During the subscription all released updates are included for free
In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.
Description
Highlights
Features
About the Extension
In the standard version of Shopware, it is not possible for customers to cancel their orders.
We have therefore developed a plugin that offers the following functions:
Allow cancellations only in defined order phases
With this plugin, it is possible to define payment, delivery, and order statuses in which the customer can cancel. An additional option will then appear in the three-dot menu of the order in the account area.
Prevent changing the payment method after the order is completed
An additional function has been added. Contrary to the Shopware standard, this makes it possible to prevent changes to the order once it has been completed.
Details
- Available: English, German
- Latest update: 7 October 2025
- Publication date: 6 December 2022
- Version: 5.0.1
- Category: Customer account
Resources
Reviews (2)
Top Funktion, Top Service!
5.0
by Christian Bonnecke
13 August 2024 13:02
Das Plugin tut ganz hervorragend was es soll, und der Service ist erstklassig. Uns fehlte ein Zahlungsstatus, und der wurde völlig unkompliziert innerhalb eines Tages ergänzt. So muss das sein.
5.0
Functionality
5.0
Usability
5.0
Documentation
5.0
Support
Alles bestens
5.0
by Tim Pfeifer
1 February 2023 15:19
Alles bestens und Top-Support! :-)
5.0
Functionality
5.0
Usability
5.0
Documentation
5.0
Support
About the Extension Partner
ACRIS E-Commerce GmbH
Partner Status
-
Shopware
Bronze Partner -
Shopware
Premium Extension Partner
Details
- Ø-Rating: 4.9
- Partner since: 2015
- Extensions: 162
Support
- Based in: Austria
- Speaks: German, English
- Response time: Very quickly