Flow Builder extension: Time delay (minutes, hours, days)

by ACRIS E-Commerce GmbH

Rating: 5.0

Downloads: 291

Extends the Flow Builder with the option to implement time delays in the flows. Thus, flows can be delayed by minutes, hours or days. Additionally all time-delayed flows are listed.

Annually €12.46* /month €299.00 * €149.50* /year after first year €299.00* /year Promotion valid until 31 October 2025 23:59 58.46% discount This is the combination of a 41.54% promotional discount and a 16.92% annual discount.

Monthly €29.99* /month Cancelable monthly

Compatible with:

6.4.16.0 - 6.7.3.0

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Insert new delay action into the flow
Clear management of all delays
Supplied flows, rules and e-mail templates

Features

Flow Builder action: Time delay by minutes, hours or days possible
List of triggered flows waiting to be processed (after which they are removed from the list)
Several samples of useful flows, Rule Builder Rules and an e-mail template for demo purposes are included
Logs older than the defined period can be deleted automatically

About the Extension

The Flow Builder is a useful and powerful tool for automated workflows and business processes. However, in the standard version, the option to define delayed functions is missing.

We have therefore developed a plugin that offers the following functions:

Add a new delay action to the flow
To insert a delay into the flow, this plugin allows you to add a new action. This can then be configured as desired. Minutes, hours, and days are available for the delay.

Clear management of all delays
In addition to the General and Flow tabs in the Flow Builder, the plugin adds an additional tab called the Delayed Sequences tab. Here all used delays are displayed and the settings can be specified. More details can be found in the configuration instructions.

Included flows, rules and email templates
The plugin comes with several useful flows, rules, and email templates. A detailed description can be found in the configuration instructions.

Details

Available: English, German
Latest update: 7 October 2025
Publication date: 24 May 2023
Version: 4.1.2
Category: Administration

Resources

Reviews (5)

Average rating

5.0

Based on 5 reviews

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

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Einfach super!

5.0

by Philipp von Wedel

14 March 2025 09:40

Das Team von Acris kommuniziert völlig umkompliziert und bietet schnelle Hilfe.
Ich würde beim Support sogar mehr Sterne geben, wenn das möglich wäre.
Da können sich Andere eine Scheibe von abschneiden.

TOP! Grüße nach Linz

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Idealer Plugin für die Automatisierung des Shops

5.0

by Kacper

10 July 2024 08:46

Am Anfang hatte ich einige Probleme mit der Ausführung, der Team von ACRIS hat mir aber freundlich und sehr schnell geholfen um das Problem zu beheben. Ich kann es weiterempfehlen.

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Schneller Support, PlugIn funktioniert perfekt und ist eine sehr gute Ergänzung für viele Flows

5.0

by CRJ

31 August 2023 18:04

Herausragender Service. Hat schnell und kompetent ein Kompatibiltätsproblem behoben.

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

perfect plugin

5.0

by Giulio R.

27 July 2023 10:25

I initially had a problem but the Acris team is very helpful. 5 stars for them, very serious company.

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Unverzichtbares Plugin für alle die Workflows automatisieren möchten

5.0

by Wolfgang Pöltl

14 June 2023 10:10

Ein absolutes Muss für alle Shopbetreiber, die ihre Workflows automatisieren möchten! Dieses Plugin erweitert den Shopware-Standard basierend auf dem FlowBuilder und bietet die Möglichkeit, zeitverzögerte "Actions" durchzuführen. Dadurch können Bestellstatus und Zahlungsstatus automatisch gesetzt werden, ebenso wie zeitlich verzögerte E-Mails verschickt werden können, wie beispielsweise Zahlungserinnerungen oder Bewertungsanfragen nach erfolgreicher Lieferung und Nicht-Retournierung der Produkte. Dieses Plugin ist praktisch unverzichtbar für jeden Shopbetreiber!

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

About the Extension Partner

ACRIS E-Commerce GmbH

See all extensions

Partner Status

Shopware
Bronze Partner
Shopware
Premium Extension Partner

Details

Ø-Rating: 4.9

Average rating of 4.9 out of 5 stars
Partner since: 2015
Extensions: 160

Support

Based in: Austria
Speaks: German, English
Response time: Very quickly

Installation

Open Plugin Manager via Settings > System > Plugins
Upload, install and activate the plugin

Plugin - Configuration:

6.7: Extensions > My Extensions > Flow Builder Delay > Configure

Configuration options:
Enable log clean up
Under "Settings > Extensions > Flow Builder Delay" there is a table where all logs for this plugin are stored. If the switch is enabled, all logs older than the defined period will be deleted.

Flow Builder - Configuration:

6.7: Settings > Flow Builder > My Flows > Edit/Create flow

Configuration options:
Delay (WAIT) action
In the three-dot menu, the delay time can be defined in days, hours, and minutes. In addition, the next execution can be specified. This can be set to the weekday and earliest/latest execution time.

Extension Configuration:

6.7: Settings > Extensions > Flow Builder Delay

Configuration options:
Flow Builder Delay
All configured delays that are still waiting for execution are listed here. If they have been executed and are not set to repeat, they are removed from this list. The defined parameters of the action can be edited via the three-dot menu.

Flow Builder Delay Log
This is a table that collects the information of all active and executed delays.

Additional settings
This leads to the settings mentioned first in this manual.

Templates:

These are for demo purposes only and can be edited as desired.
Flows:

ACRIS sends review email 7 days after the delivery status of an order is set to "Shipped"
Email with the product review will be sent 7 days after the delivery status "Shipped" is set in the Shopware admin for an order.
ACRIS sets order and payment status to "Canceled" after 14 days if the payment method is "Paid in advance" and the payment status is not set to "Paid"
For orders with payment status ≠ "Paid" and payment method "Paid in advance", the order status and payment status will be set to "Canceled" after 14 days.
ACRIS sends payment reminder email after 7 days if the payment method is "Paid in advance" and the payment status is not set to "Paid"
Email with payment reminder will be sent if the payment method is "Paid in advance" and the payment status "Paid" has not been set after 7 days.
ACRIS sends payment reminder email after 7 days for orders with non-completed and non-cancelled payment and order status
Email with payment reminder will be sent for orders with non-completed and non-cancelled payment and order status after 7 days.
ACRIS sets the order status to "Canceled" after 24 hours if the payment status is set to "Failed"
For orders with payment status "Failed", the order status will be set to "Canceled" after 24 hours.
ACRIS sets the order status to "Canceled" after 24 hours if the payment status is set to "Canceled"
For orders with payment status "Canceled", the order status will be set to "Canceled" after 24 hours.

Email Template:

ACRIS Flow Builder Delay: payment has not yet been made
Will be sent automatically after X days if the payment status is still open.

Rules:

ACRIS payment method "Paid in advance" and the payment status is not "Paid"
The rule checks whether the assigned payment method is "Paid in advance" and the payment status is not set to "Paid". It is applied in the corresponding flows.
ACRIS payment reminder for non-completed and non-cancelled payment and order
The rule checks that the assigned payment status is not one of the following: "Failed", "Chargeback", "Cancelled", "Refunded", "Paid" and that the order status is not one of the following: "Cancelled", "Done". It is applied in the corresponding flows.