Avis - AI CRM Agent by Birdsview

by Birdsview GmbH

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Downloads: <25

Hi, I'm Avis! Your AI CRM agent for e-commerce. I work 24/7 and increase your store sales with hyper-personalized emails, on a big scale. This saves you costs for tools, time and staff.

Free

Compatible with:

6.4.0.0 - 6.6.9.0

Includes:

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any problems with your extension you can always ask the Extension Partner for help.

Description

Highlights

More repeat purchases for your online shop – instantly and without any effort.
No agency or staff required: The most important CRM strategies are ready to go from the start.
Hyper-personalized emails – each customer receives their own unique content.
Avis: The world’s first AI-CRM agent with scalable automation and genuine product understanding.
Email marketing without complicated flows – thanks to true automation.

Features

Generate more repeat purchases with the world’s first AI-supported CRM agent.
Avis can start immediately, without complex setup, sending hyper-personalized emails – whether for abandoned carts, cross-selling offers, or reminders to restock certain products.
Avis creates a hyper-personalized email for every single customer.
Avis scales with your shop and reacts fully automatically to new products, new customers, or new orders.
Thanks to her human-like product understanding enabled by AI, Avis sends perfectly tailored cross-sells and offers to your customers by email.

You need no agency or additional staff: Avis independently implements all critical strategies.
Create revenue-boosting email campaigns with hyper-personalized content that speaks to each customer individually.

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About the Extension

Avis is the first fully autonomous AI CRM agent for eCommerce, setting up and optimizing the most important customer retention strategies in just a few minutes. She analyzes each customer’s behavior in your shop and sends hyper-personalized messages – without you having to lift a finger. With Avis, you’ll eliminate the complexity of traditional flow-based automation tools that require expertise in IT, CRM strategies, email marketing, and product management. Avis is more than just software – she’s your AI-powered expert, sending the right email to the right customer at the right time to boost repeat purchases.

What Makes Avis Unique

The critical advantage of Avis is her ability to deliver hyper-personalization. Instead of working with rigid segments, she treats every customer as their own segment. Her decisions, offers, and texts are always tailored to the individual customer.

Hyper-Personalized Decisions: Avis’ Skills

Avis offers nine specialized skills covering all key areas of CRM marketing, including:

Refill Reminder: Avis detects when a customer needs to reorder a consumable product and sends a timely reminder.
Preventing Churn: She identifies customers at risk of leaving and motivates them with individually tailored offers.
Cross-Selling: After a purchase, she suggests matching products to increase the shopping cart value.

Her decisions are based on real-time data such as purchasing behavior, inventory levels, and preferences. For example, if Isabel loves white wine and regularly orders her favorite brand, Avis will notice the wine is nearly sold out and suggest buying two cases this time.

This depth and precision can’t be achieved with traditional flows, which are too rigid and maintenance-heavy. Avis’ skills, by contrast, are dynamic and scalable.

Hyper-Personalized Offers: Precise Cross-Sells in Seconds

Avis understands your entire product catalog as well as an experienced merchant. She knows:

Who is the product for?
Which add-ons make sense?
Which brands and features match the customer?

Instead of manually creating cross-sell groups as you would with tools like Klaviyo, Avis automatically generates the perfect suggestions. This is not only faster but also more accurate – and scalable across the entire catalog. For example, if a customer bought hiking boots, Avis might suggest the perfect trekking poles or weatherproof clothing.

Hyper-Personalized Texts: Emails That Truly Resonate
Unlike generic emails generated by traditional tools, Avis crafts individual texts perfectly aligned with the customer and the product. For example:

Standard flow: “You left something in your cart.”
Avis: “Don’t forget your new hiking boots for your next mountain adventure!”

Thanks to AI-based natural language processing, Avis not only understands the product catalog but also the context and each customer’s needs. This results in higher open rates and a stronger emotional connection.

Why Avis Is Indispensable

Ready to use immediately: No complicated setup, no maintenance – Avis works from day one.
Fully automated: She analyzes, decides, and sends independently, without human intervention.
Scalable: No matter how large your shop grows, Avis adapts dynamically.
Intelligent GDPR compliance: Avis meets the highest data protection standards, with servers located in Germany.

Functions of the Birdsview Shopware Plugin:

The Birdsview plugin ensures that Avis always works with the latest data from your shop.

Automatic export of all important data, such as customers, products, orders, categories, vouchers, etc.
Live synchronization of all key events via webhooks, such as new orders, modified/new products, new customers, etc.
Automatic synchronization of all newsletter recipients, including opt-in information.

The Next Generation of Customer Retention

Imagine a world where every customer receives exactly the right email – hyper-personalized, unique, and relevant. Avis makes this dream a reality: every customer is their own segment, every message individually tailored to preferences, behavior, and needs.

Forget generic newsletters and rigid flows. Avis ushers in a new era of customer communication – one that speaks personally to each and every customer.

Sign up now and discover how Avis will propel your shop into the future of customer retention – with genuine hyper-personalization for every customer!

What Makes Avis Unique

Hyper-Personalized Decisions: Avis’ Skills

Avis offers nine specialized skills covering all key areas of CRM marketing, including:

Refill Reminder: Avis detects when a customer needs to reorder a consumable product and sends a timely reminder.
Preventing Churn: She identifies customers at risk of leaving and motivates them with individually tailored offers.
Cross-Selling: After a purchase, she suggests matching products to increase the shopping cart value.

This depth and precision can’t be achieved with traditional flows, which are too rigid and maintenance-heavy. Avis’ skills, by contrast, are dynamic and scalable.

Hyper-Personalized Offers: Precise Cross-Sells in Seconds

Avis understands your entire product catalog as well as an experienced merchant. She knows:

Who is the product for?
Which add-ons make sense?
Which brands and features match the customer?

Standard flow: “You left something in your cart.”
Avis: “Don’t forget your new hiking boots for your next mountain adventure!”

Why Avis Is Indispensable

Ready to use immediately: No complicated setup, no maintenance – Avis works from day one.
Fully automated: She analyzes, decides, and sends independently, without human intervention.
Scalable: No matter how large your shop grows, Avis adapts dynamically.
Intelligent GDPR compliance: Avis meets the highest data protection standards, with servers located in Germany.

Functions of the Birdsview Shopware Plugin:

The Birdsview plugin ensures that Avis always works with the latest data from your shop.

Automatic export of all important data, such as customers, products, orders, categories, vouchers, etc.
Live synchronization of all key events via webhooks, such as new orders, modified/new products, new customers, etc.
Automatic synchronization of all newsletter recipients, including opt-in information.

The Next Generation of Customer Retention

Forget generic newsletters and rigid flows. Avis ushers in a new era of customer communication – one that speaks personally to each and every customer.

Sign up now and discover how Avis will propel your shop into the future of customer retention – with genuine hyper-personalization for every customer!

Details

Available: English, German
Latest update: 13 December 2024
Publication date: 26 March 2024
Version: 66.27.2
Category: Email Marketing

Resources

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About the Extension Partner

Birdsview GmbH

See all extensions

Partner Status

Shopware
Technology Partner Silver
Shopware
Silver Partner
Shopware
Extension Partner

Details

Partner since: 2023
Extensions: 1

Support

Based in: Germany
Speaks: German, English
Response time: Very quickly

We are a small team, do we have the necessary capacity?

BirdsView is ready to start in a few minutes and requires no expertise. Our autopilot was developed for small teams with limited capacity.

What if my data is not imported correctly?

We have plugins for the most important store systems, such as Shopware. If the plugin has problems transmitting the data, our German telephone support is available to you free of charge at any time. We will help you to transfer your data correctly. In any case, you only need to enter a valid payment method once your data has been fully imported.

Can I explore BirdsView for free?

Yes, you can simply create a free account and explore one of our demo projects.

Do I have enough data for BirdsView?

Every e-commerce company has all the relevant data sources needed for BirdsView: customer data, purchase data, shop click data, and advertising channel data. Larger companies may have a larger volume of data in each of these sources and a clearer picture of their customers, while smaller companies may have a less clear picture. However, it's better to have a blurred picture than to be completely blind. Moreover, most of the marketing automation tactics we offer do not require a sharp customer image to be effective and increase customer loyalty.

Am I too small for personalized marketing?

As a smaller company, it is especially important to gain and retain loyal customers. This can be particularly achieved by using relevant content that engages customers. Additionally, online ad prices are rising annually. For small companies with small marketing budgets, an effective email channel can be crucial. BirdsView's autopilot runs without much setup and requires little expertise, so you don't need an agency at your side and don't have to sacrifice any capacity.

How does the setup work?

We have made the setup as painless as possible. It's a simple three-step process: 1. Connect your e-commerce shop with BirdsView 2. Import your contacts from your old email tool 3. Set up the autopilot in a few minutes