Avis - AI CRM Agent by Birdsview
Description
Highlights
About the Extension
Avis is the first fully autonomous AI CRM agent for eCommerce, setting up and optimizing the most important customer retention strategies in just a few minutes. She analyzes each customer’s behavior in your shop and sends hyper-personalized messages – without you having to lift a finger. With Avis, you’ll eliminate the complexity of traditional flow-based automation tools that require expertise in IT, CRM strategies, email marketing, and product management. Avis is more than just software – she’s your AI-powered expert, sending the right email to the right customer at the right time to boost repeat purchases.
What Makes Avis Unique
The critical advantage of Avis is her ability to deliver hyper-personalization. Instead of working with rigid segments, she treats every customer as their own segment. Her decisions, offers, and texts are always tailored to the individual customer.
Hyper-Personalized Decisions: Avis’ Skills
Avis offers nine specialized skills covering all key areas of CRM marketing, including:
- Refill Reminder: Avis detects when a customer needs to reorder a consumable product and sends a timely reminder.
- Preventing Churn: She identifies customers at risk of leaving and motivates them with individually tailored offers.
- Cross-Selling: After a purchase, she suggests matching products to increase the shopping cart value.
Her decisions are based on real-time data such as purchasing behavior, inventory levels, and preferences. For example, if Isabel loves white wine and regularly orders her favorite brand, Avis will notice the wine is nearly sold out and suggest buying two cases this time.
This depth and precision can’t be achieved with traditional flows, which are too rigid and maintenance-heavy. Avis’ skills, by contrast, are dynamic and scalable.
Hyper-Personalized Offers: Precise Cross-Sells in Seconds
Avis understands your entire product catalog as well as an experienced merchant. She knows:
- Who is the product for?
- Which add-ons make sense?
- Which brands and features match the customer?
Instead of manually creating cross-sell groups as you would with tools like Klaviyo, Avis automatically generates the perfect suggestions. This is not only faster but also more accurate – and scalable across the entire catalog. For example, if a customer bought hiking boots, Avis might suggest the perfect trekking poles or weatherproof clothing.
Hyper-Personalized Texts: Emails That Truly Resonate
Unlike generic emails generated by traditional tools, Avis crafts individual texts perfectly aligned with the customer and the product. For example:
- Standard flow: “You left something in your cart.”
- Avis: “Don’t forget your new hiking boots for your next mountain adventure!”
Thanks to AI-based natural language processing, Avis not only understands the product catalog but also the context and each customer’s needs. This results in higher open rates and a stronger emotional connection.
Why Avis Is Indispensable
- Ready to use immediately: No complicated setup, no maintenance – Avis works from day one.
- Fully automated: She analyzes, decides, and sends independently, without human intervention.
- Scalable: No matter how large your shop grows, Avis adapts dynamically.
- Intelligent GDPR compliance: Avis meets the highest data protection standards, with servers located in Germany.
Functions of the Birdsview Shopware Plugin:
The Birdsview plugin ensures that Avis always works with the latest data from your shop.
- Automatic export of all important data, such as customers, products, orders, categories, vouchers, etc.
- Live synchronization of all key events via webhooks, such as new orders, modified/new products, new customers, etc.
- Automatic synchronization of all newsletter recipients, including opt-in information.
The Next Generation of Customer Retention
Imagine a world where every customer receives exactly the right email – hyper-personalized, unique, and relevant. Avis makes this dream a reality: every customer is their own segment, every message individually tailored to preferences, behavior, and needs.
Forget generic newsletters and rigid flows. Avis ushers in a new era of customer communication – one that speaks personally to each and every customer.
Sign up now and discover how Avis will propel your shop into the future of customer retention – with genuine hyper-personalization for every customer!
Details
- Available: English, German
- Latest update: 27 January 2026
- Publication date: 26 March 2024
- Version: 67.0.11
- Category: Email Marketing
Resources
Reviews (2)
Gute Lösung!
einfach genial!
About the Extension Partner
Birdsview GmbH
Partner Status
-
Shopware
Technology Partner Silver -
Shopware
Extension Partner
Details
- Ø-Rating: 5
- Partner since: 2023
- Extensions: 1
Support
- Based in: Germany
- Speaks: German, English
- Response time: Very quickly