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coolbax

Marketplace order management + GPSR

Rating: 5.0

Average rating of 4.9 out of 5 stars

(19 reviews)
Downloads: 597

Description

Highlights

  • Centralized recording and further processing of all external orders
  • Converting the order into a Shopware order > importing into merchandise management possible
  • Create your own automatic processes using the Flow Builder
  • Order import and comparison of the shipping status (including transmission of the tracking number) can be done manually and automatically
  • GPSR information for marketplaces and shops (plugin can be used for display in the shop without a connection to marketplaces)

Features

  • Comfortable management of all orders that were imported via external marketplaces
  • Import orders - manually or automatically
  • Editing and deleting orders
  • Convert the orders into a Shopware order - manually or automatically
  • Confirm shipping of orders - manually or automatically
  • VAT from other countries that were created in Shopware are taken into account
  • Logbook to understand errors and problems
  • External order numbers are saved in the attribute field
  • Selection of a standard article if articles are not created in the shop
  • Determine the status at which the shipment should be sent to the marketplace
  • Enter an email address for notifications of incomplete orders
  • Traffic light system to monitor the transmission of the shipping status
  • Unlimited order import. No matter which and no matter how many marketplaces are connected
  • Orders are imported directly into your system from the marketplace (no account with other tools or platforms required)
  • As with Shopware Standard, variants are shown on the documents

About the Extension

+++ From plugin versions 2.5.6 (SW 6.4), 3.1.9 (SW 6.5) and 4.1.0 (SW 6.6) it is possible to specify GPSR information. These can also be issued in the shop. The plugin can also be used without marketplaces for the GPSR information in the shop +++


+++ This plugin is a basic module for importing and exporting data to external marketplaces ++++

Marketplace order management

Do you want to expand your reach and offer your products on other platforms? In this case, marketplaces are an ideal option. Most of the time you are already heavily frequented and advertise on several channels to attract customers to their marketplaces. Get your share of the cake! No matter what external order - Amazon, eBay, Etsy, Galaxus, Hood, Kaufland or/and OTTO - should be read into your system using the" external orders "(and at least one extension) import all orders from the marketplace into your system and give you an optimal overview. Data like:

  • Marketplace
  • Order date
  • Marketplace Order no.
  • Shopware order no.
  • Customer Name
  • Billing address
  • Payment method
  • Amount
  • Order status
  • Shipping

are already presented clearly and understandably in the overview. You can get the complete order details by clicking on the respective order. All details of the order and the items are clearly presented. The billing and delivery address can be adjusted later.

Several cron jobs ensure that the entire processes are carried out automatically. This means that external orders are imported and converted even on weekends or public holidays. Orders with missing address data also come into the system. They get stuck there and have to be corrected manually. No order is rejected and you can see at a glance which order requires rework. In addition, you will be informed by email about incomplete orders. If you want to have one or more orders immediately in the system and do not want to wait for the cronjob, you can simply import the order (possible with most marketplaces) manually. All you have to do is select the marketplace and enter the external order number. If the orders are imported and complete, they are automatically generated in a Shopware order and you can process them like any other order. As soon as an order is ready for dispatch, the plugin reports this information back to the marketplace with a transaction number (if available).

View the manual (in German)

Features & benefits

  • Convenient management of all orders that were imported via external marketplaces
  • Importing orders - manually or automatically
  • Editing and deleting orders
  • Convert the orders into a Shopware order - manually or automatically
  • Confirm order dispatch - manually or automatically
  • VAT from other countries that were created in Shopware are taken into account
  • logbook for errors and Understanding problems
  • External order numbers are saved in the attribute field
  • Existing customer data is expanded instead of creating a new customer
  • Selection of a standard article if article is not in the shop are created
  • Determine the status at which the shipment should be sent to the marketplace
  • Determine the status at which an order cancellation should be transmitted (coming soon)
  • Enter an e-mail address for notifications of incomplete orders
  • Debug messages can be activated
  • Enter a valid key to secure the cron job
  • Support possible from proxy server
  • As with Shopware Standard, variants are shown on the documents
  • Country setting tax-free and tax-free for companies is supported
  • Create your own automatic flows using the Flow Builder
  • Search in the Shopware order overview can now also search by marketplace order number
  • The Cronjob administration now shows not only Coolbax Crojobs but also all set up Cronjobs (also from Shopware and third-party providers).
  • NEW: GPSR information for marketplaces and shops (plugin can be used for display in the shop without a connection to marketplaces)

The plugin is modularly expandable with a variety of marketplaces.

Correct afterwards

You have the option of changing order data in external order management. If your customer would like to have the delivery or billing address changed, you can also do so here. Post-processing in the event of transmission errors or missing customer data can also be carried out without losing the order. It is also possible to delete orders.

Manually or automatically

All processes that are executed as standard via cronjob can also be initiated manually. This applies to the order import (for most marketplaces), the generation of a Shopware order and the comparison of the shipping status.

From external orders to shop orders

As soon as an external order has been received in full, it will be generated in a Shopware order. The field Shopware order no. filled out. From now on you can process the order like all other orders, create documents or generate shipping labels.

Ask questions
Do you have questions about the plugin or the setup? Then take a look at our manual (in German) or write us directly at: info@coolbax.de

The following marketplaces (extensions) for "Marketplace order management" are available:

The following list shows all order imports available in the Shopware Store. If you need a different connection to a marketplace, please send us an email to: info@coolbax.de

Marketplace Amazon Order import,
Marketplace eBay Order import,
Marketplace Etsy Order import,
Marketplace Galaxus Order import,
Marketplace Hood Order import,
Marketplace Kaufland Order import,
Marketplace OTTO order import

Details

  • Available: English, German
  • Latest update: 12 December 2024
  • Publication date: 1 July 2020
  • Version: 4.1.6
  • Category: ERP

Resources

Reviews (19)

Average rating
5.0

Average rating of 4.9 out of 5 stars

Based on 19 reviews
4.9 Functionality
5.0 Usability
4.9 Documentation
4.9 Support

100 %
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Support
5.0

Average rating of 5 out of 5 stars

by Timo O
26 November 2024 15:17
Sehr netter Support mit schnellen Antwort Zeiten
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support
Super Plugins für viele Märkte
5.0

Average rating of 5 out of 5 stars

by Nature-Lounge
19 November 2024 10:33
Seit nunmehr vier Jahren setzen wir mit großer Zufriedenheit eine Vielzahl an Plugins von Coolbax ein. Die Funktionen und die Zuverlässigkeit der Tools haben uns immer überzeugt. Besonders hervorzuheben ist der hervorragende Support: Bei Fragen oder Problemen wurden wir immer schnell und unbürokratisch unterstützt. In der aktuellen Umsetzung der GPSR-Richtlinien war Coolbax für uns eine wertvolle Hilfe und hat uns tatkräftig begleitet. Dafür möchten wir uns herzlich bedanken!
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support
das Beste Plugin
5.0

Average rating of 5 out of 5 stars

by Giorgio Migliaccio
7 November 2024 14:52
das beste Plugin im Store!
Seit Jahren im Einsatz.
Das Team ist nicht nur in Sachen Entwicklung TOP sondern auch in Sachen Support!
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support
Top!
5.0

Average rating of 5 out of 5 stars

by Niklas Näsemann
6 August 2024 12:20
Funktioniert genau wie erhofft und ist zudem sehr viel günstiger als die Konkurrenz. Es gab ein Problem mit den Stücklisten und das wurde direkt innerhalb von 2 Wochen in einem Update angepasst.
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support
Funktioniert tadellos
5.0

Average rating of 5 out of 5 stars

by Markus Engel
28 July 2024 13:06
Das Plugin funktioniert sehr gut. Installation sehr einfach, Konfiguration selbsterklärend. Alles hat sofort funktioniert und der Support ist schnell und kompetent. Würde ich jederzeit wieder nutzen!
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support
Super Plugin für die Anbindung verschiedener Marktplätze an SW6
5.0

Average rating of 5 out of 5 stars

by Ralph G.
18 July 2024 10:19
Das Plugin funktioniert sehr gut und falls es doch einmal ein Problem gibt, ist der Support sehr schnell und kompetent und löst das Problem umgehend. Ich kann das Plugin inkl. dem Bestellimport von Amazon und Ebay sehr empfehlen.
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support
Extrem hilfreich, aktiver Support
5.0

Average rating of 5 out of 5 stars

by Sven Bormann
3 June 2024 09:31
Sehr gute Anbindung der externen Marktplätze von Amazon und Ebay. Bei Problemen hilft der Support schnell. Sehr empfehlenswert.
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support
Das Plugin und der Support arbeiten Super!
5.0

Average rating of 5 out of 5 stars

by Benjamin Hirsch
29 May 2024 22:21
Es ist sehr schön zu sehen das es noch so einen Support gibt! Egal welches Problem es gab es wurde immer schnell eine Lösung gefunden, ob per Telefon oder E-Mail, immer sehr nett und Hilfsbereit! Wir haben natürlich nachgesehen was der Anbieter noch so für Plugins hat und haben auch mehrere Plugins gefunden die wir Gekauft haben! Danke für den super Support!
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support
Super Plugin, Super Support
5.0

Average rating of 5 out of 5 stars

by Mega gutes Plugin
24 May 2024 13:51
Es macht genau, das was es soll. Wir können dadurch Bestellungen automatisch abholen und bearbeiten. Der Support antworten ebenfalls richtig schnell und kompetent
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support
Sehr guter Support, Teilweise inkompatibel mit anderen Plugins
5.0

Average rating of 5 out of 5 stars

by Schwarzmann
13 May 2024 11:58
Sehr sehr guter Support mit schneller und ausführlicher Rückmeldung. Selbst bei angegebenen 4 Tagen Antwortzeit kommt die Antwort fast immer innerhalb von 1 bis 2 h.
Leider gibt es teilweise Kompatibilitätsprobleme mit anderen Plugins, aber selbst hier kommt sehr schnell eine Info was das Problem genau ist und mit welchem Plugin es Probleme gibt
5.0 Functionality
5.0 Usability
5.0 Documentation
5.0 Support

About the Extension Partner

Partner Status

  • Shopware Bronze Partner Shopware
    Bronze Partner
  • Shopware Premium Extension Partner Shopware
    Premium Extension Partner

Details

  • Ø-Rating: 4.8

    Average rating of 4.8 out of 5 stars

  • Partner since: 2015
  • Extensions: 71

Support

  • Based in: Germany
  • Speaks: German, English
  • Response time: Very quickly