Analytics & Reporting
Video
Description
Highlights
About the Extension
The analytics platform for customer-centric brands
Customers share their preferences, needs, and wants every time they interact with your brand.
RetentionX collects all customer data, prepares it in ready-to-use analyses and allows you to feed all generated insights back into your marketing stack.
Increase Retention
Get all the analyses & tools you need to sustainably improve LTV.
- Identify the key customer segments that drive your business
- Learn what your ideal customer looks like and find similar ones
- Trigger more repeat purchases and increase LTV
Fight Churn
Find out who is predicted to churn when, and determine what might make them stay.
- Identify customers at risk of churning early on
- Incentivize them to come back by creating personalized experiences
- Increase the percentage of customers recovered and win back crucial LTV
Reduce Costs
Identify unnecessary costs and optimize the contribution margin of each and every order.
- Identify and take action on customers and products with high return rates
- Eliminate discount codes that are overused by bargain hunters
- Optimize your free shipping threshold
Maximize Sell-Through
Improve sell-through, margins and identify products that lead to maximum LTV.
- Find out which products attract the most loyal customers
- Identify products that customers buy again and again
- Increase AOVs through smart up- and cross-selling
Optimize Customer Acquisition
Find out which channels and campaigns your marketing budget is well invested in.
- Get the LTV of every campaign and channel
- Create powerful lookalike audiences based on your best customers
- Increase your LTV:CAC ratio
Automate Your Workflows
Integrate RetentionX into the stack of tools you rely on. No more copy-paste in excel.
- Set up email flows based on your customers’ behavior
- Deliver world-class customer service by providing your teams with all insights
- Push real-time audiences to your ad channels
Features
Get a brief overview of some of the built-in features
- Customer Segmentation
- LTV Analysis
- Cohort Analysis
- RFM Analysis
- Social Ads Automations
- Product Analytics
- Fully Automated Reporting & Analytics
- Customizable KPI Dashboards
Pricing
You pay only €0,01 per active customer. Active customers are customers who have placed an order within the last 12 months.
- 250 active customers for free
- The first 30 days are completely free, regardless of volume.
- After that, €0.01 per active customer
- No annual contract. No hidden fees.
More information: https://www.retentionx.com/#pricing
Details
- Available: English
- Latest update: 6 November 2024
- Publication date: 11 April 2022
- Version: 1.0.0
- Category: Tracking
Resources
Reviews (2)
tşk
RetentionX zeigt uns Daten von denen wir gar nicht gewusst hätten, dass wir sie überhaupt haben
Frau Zirbes nimmt sich auch ausreichend Zeit und führt einen durch all die verschiedenen Möglichkeiten ihrer tollen E-Commerce Software. Ganz klar zu empfehlen!
About the Extension Partner
RetentionX Inc
Partner Status
-
Shopware
Technology Partner -
Shopware
Extension Partner
Details
- Ø-Rating: 5
- Partner since: 2021
- Extensions: 1
Support
- Based in: USA
- Speaks: German, English
- Response time: Quickly