Customer Follow Up

About the Extension

Maximize your sales potential and ensure no customer is left behind with the Customer Follow-Up extension for Shopware 6! This powerful extension is designed to automatically engage with customers who have registered on your site but haven't yet completed a purchase. Set up tailored follow-up email campaigns that remind and incentivize your customers to finalize their shopping journey.

Key Features

Automated Follow-Up Emails

Effortlessly reach out to customers who have created an account but haven't placed an order. The extension monitors new registrations and sends personalized follow-up emails based on your configured schedule, ensuring timely and relevant engagement.

Customizable Email Schedule

Design a follow-up campaign that fits your business strategy. Set delays between emails to gently remind customers without overwhelming them. Choose specific time intervals and customize the frequency to maintain a balanced communication flow.

Personalized Email Templates

Create compelling email templates that reflect your brand's voice and message. Use placeholders to dynamically insert customer details, making each email feel personalized and relevant. Tailor the content to highlight special offers, new arrivals, or other incentives to encourage purchases.

Easy Configuration and Management

Our intuitive scheduler interface allows you to quickly set up and manage your follow-up campaigns. Configure email sequences and customize templates.

GDPR Compliant

The Customer Follow-Up extension is fully compliant with GDPR regulations, ensuring that all communications are secure, privacy-focused and we allow for the customer to opt-out via the account page.

Why Choose Customer Follow-Up Automator?

Boost your sales and enhance customer retention with minimal effort. By automating follow-up emails, you keep your brand top of mind and gently nudge customers towards completing their purchases. With customizable schedules and templates, you can create a unique customer journey that converts interest into sales.

Installation and Support

Installing the Customer Follow-Up extension is quick and straightforward. Simply download the extension, upload it to your Shopware 6 store, and open the extension configuration to configure the extension to your liking. Our dedicated support team is available to assist you with any questions or issues you may encounter.

Frequently Asked Questions

Q: How do I customize the email templates? 

A: You can easily customize the email templates through the Shopware mail template system. Use the built-in editor to add your content, images, and dynamic placeholders.

Q: Is the Customer Follow-Up Automator GDPR compliant? 

Absolutely! The extension is designed with GDPR compliance in mind, ensuring that all customer data is handled securely and ethically.

Q: What support options are available? 

Our support team is available via email and the Shopware support system to assist you with any questions or issues. We also offer a comprehensive knowledge base and tutorials to help you make the most of the extension.

Don't miss out on potential sales! Engage your customers and boost your revenue with the Customer Follow-Up Automator for Shopware 6.