AI Product Advisor - Shopping Experience

About the Extension

AI Product Advisor for Shopware 6: Intelligent Guidance for Your Customers

The AI Product Advisor leverages adaptive, AI-based dialogues that dynamically adjust to the context and specific needs of customers. Unlike static, often inflexible traditional advisors, this plugin delivers a more natural and effective consulting experience.

Prerequisites

Important: This plugin requires the base plugin FelOAIAssistantsManager. FelOAIAssistantsManager provides the core OpenAI integration functionality, which the AI Product Advisor builds upon to offer specialized advisory features.

Features Compared to Traditional Product Advisors:

Customizable Advisory Assistants:

Store owners can create dedicated AI advisors tailored to different product groups or categories. These assistants can incorporate in-depth, domain-specific knowledge to guide customers precisely.

Key Features:

1. Seamless Integration into Shopware 6:
       The plugin integrates effortlessly via CMS elements into Shopware 6’s experience worlds, allowing you to deploy tailored advisors on category pages, landing pages, or any shop page.  
2. Support for Multiple AI Models:
       It supports the latest GPT-4 Assistant API while offering a cost-effective option for simpler advisory tasks.  
3. Easy Management via “Open AI Assistants Manager”:
       Store owners can effortlessly create, configure, and manage AI assistants. Supporting data—such as product details and specialized expertise—can be uploaded directly in the backend.  
4. Specialized Prompt Engineering:
       Optimized to focus precisely on advisory needs through tailored prompt engineering, including follow-up questions, domain-specific knowledge prompts, and mandatory queries.  
5. Shopware System Integration via Actions:
       Through our advanced prompt engineering, the AI is provided with predefined actions that enable it to fetch and process real-time data via the Shopware Store API. This lets the AI recognize it’s operating within a Shopware 6 system and execute functions like product search, stock checks, and filter updates directly via the API.  
6. Intelligent Use of Product Properties:
       The advisor leverages the Shopware 6 API to dynamically link product properties and filters. Store owners can define specific dependencies between filters to simplify product maintenance and optimize the shopping experience.  
7. Customizable User Interface:
       Complete visual customization of the chatbot to preserve your brand experience.  
8. Cost-Efficient AI Usage:
       Optimized for budget-friendly models like GPT-4o-mini to keep API costs low. Efficient token usage and targeted prompt engineering further reduce advisory costs.  

Advanced AI Functionality:

• Targeted Follow-Up Questions:
      The AI can proactively ask customers for additional information to refine its advice.
• Domain-Specific Knowledge Integration:
      Data such as size charts or specialized product attributes can be stored to enhance advisory quality.
• Mandatory Query Definitions:
      Critical customer information can be flagged as mandatory to ensure comprehensive advice.

One particularly innovative feature of the AI Product Advisor is its intelligent use of product properties and filters. This allows complex dependencies between filters to be defined, greatly simplifying product maintenance and enhancing the shopping experience.

Data Provision Methods:

1. PDF Upload for Simple Data:
       For basic information like size charts that don’t require frequent updates.
2. CSV Upload for Complex Data Structures:
       For detailed datasets with multiple variables and specific attributes, enabling the AI to provide accurate and efficient recommendations.
3. Text Instructions for Dynamic Rules:
       Store owners can define simple or complex rules directly via text in the plugin backend, ensuring precise data application and interpretation by the AI.

By offering these versatile data-upload options, the AI Product Advisor helps store owners deliver a highly personalized and efficient advisory experience, boosting customer satisfaction and operational efficiency.

Benefits for Store Owners

• Increased Conversion Rates: Personalized advice helps customers find the right products faster, leading to higher conversions.
• Reduced Bounce Rates: Shoppers who need assistance receive instant support instead of leaving the site.
• Customer Service Relief: Frequently asked product questions are handled automatically, freeing up your support team.
• Data-Driven Insights: Gain valuable insights into customer needs and interests by analyzing chatbot interactions.
• Flexible Pricing Model: Pay only for your actual OpenAI API usage in addition to the plugin license.

Technical Details

• Fully compatible with Shopware 6.6 and above
• Optimized for mobile and desktop views
• Supports multilingual storefronts
• Easy configuration via the Shopware administration panel
• Detailed logging of chatbot interactions for analysis and optimization
• Supports deep links to category pages with attribute filters via URL parameters

Prerequisites for Optimal Results

For best performance, ensure your Shopware 6 store’s products, attributes, and categories are well maintained. The more structured and complete your product data, the more precise the chatbot’s recommendations will be.

The AI Product Advisor transforms how customers shop in your store by offering intelligent, conversational guidance—emulating the in-store sales consultant. Give your customers the shopping experience of the future with the AI Product Advisor for Shopware 6.