
OpenAI AI Assistants & Agents Manager
Description
Highlights
- Centralized hub for managing AI assistants across all our AI Shopware plugins.
- Includes the pre-configured 5 Elements Backend Assistant (BaBu) for server testing and validations.
- Playground area to test and optimize assistants directly within the backend.
- Unified log system for tracking all AI plugin activities in one place.
- Supports advanced API integration for dynamic storefront and backend interactions.
Features
- Manage OpenAI assistants for seamless integration across plugins.
- One-click creation of the 5 Elements Backend Assistant (BaBu) from the plugin menu.
- Test assistant behaviors in a dedicated playground area.
- Access consolidated logs for all AI plugin interactions.
- Customize assistant settings for tailored use cases.
- Enable assistants to call Shopware API endpoints for real-time operations.
- Integration with OpenAI’s API for advanced language processing.
- Supports interactions with orders, payments, and product data.
- Validate efficiency of tool calls and backend processes using BaBu.
- Base plugin required for all advanced AI plugins in the suite.
- Playground chat requires a valid OpenAI API key with credit, and can be used without any further requirements.
About the Extension
OpenAI Assistants Manager is your comprehensive solution for creating, configuring, and managing OpenAI-powered assistants directly within the Shopware 6 backend. This plugin serves as the foundation for our advanced AI plugins, including the Customer Support Chatbot, Product Advisor, Backend AI Analyst, and Smart Mail Bot. It simplifies the creation, configuration, and fine-tuning of AI assistants, ensuring seamless integration and optimal performance across multiple applications.
Full Documentation for our Plugin can be found here
https://docs.5-elements.cloud/oai-assistants-manager/
This plugin is designed as a preparatory and management system where:
- Administrators configure assistants
- Test their capabilities
- Verify tool responses
- Prepare knowledge bases
- Monitor performance
The end goal is to have well-configured assistants ready for storefront deployment, with:
- Proper tool access
- Verified responses
- Tested capabilities
- Appropriate knowledge bases
- Monitored performance metrics
Attention: The API-Key need to be set for all Salechannels
The plugin features a pre-configured assistant, known as the 5 Elements Backend Assistant (BaBu), which is ready to assist you with backend tasks. BaBu can be created with a single click from the Content → 5E OAI Assistants Manager menu. This assistant helps enhance your plugin's capabilities by testing server functions, running stress tests, and validating the efficiency of tool calls (functions executed by assistants).
Designed for advanced use cases, this plugin connects to your OpenAI account, providing centralized management of assistants. It supports advanced capabilities such as API calls to the Shopware backend and storefront, enabling assistants to interact dynamically with orders, payments, product data, and more. A playground area allows you to test and optimize assistant behavior directly in the backend before deployment. Additionally, it consolidates all logs from our advanced AI plugins, providing a unified system for oversight and performance monitoring.
While this plugin does not offer standalone functionality, it is an indispensable tool for enabling and managing the assistants that power your AI plugins. Without one of our AI plugins, this manager won’t contain any usable data or features. By centralizing assistant management, it eliminates redundancy and ensures consistency across all our AI-driven plugins.
Key Note:
This plugin is a base tool designed to support and manage assistants used in our AI plugin suite. Without one of our AI plugins, this manager does not provide standalone functionality in the Storefront.
Important Note:
If you are using our older plugin “Custom GPT Sales and Support Assistant – Chatbot, Shopping Helper”, please uninstall it before installing the NextGen OpenAI Chatbot and the OpenAI Assistants Manager.
The old plugin includes an early version of the Assistants Manager, which may cause conflicts with the new separated plugins.
OpenAI Assistants Manager is your comprehensive solution for creating, configuring, and managing OpenAI-powered assistants directly within the Shopware 6 backend. This plugin serves as the foundation for our advanced AI plugins, including the Customer Support Chatbot, Product Advisor, Backend AI Analyst, and Smart Mail Bot. It simplifies the creation, configuration, and fine-tuning of AI assistants, ensuring seamless integration and optimal performance across multiple applications.
Full Documentation for our Plugin can be found here
https://docs.5-elements.cloud/oai-assistants-manager/
This plugin is designed as a preparatory and management system where:
- Administrators configure assistants
- Test their capabilities
- Verify tool responses
- Prepare knowledge bases
- Monitor performance
The end goal is to have well-configured assistants ready for storefront deployment, with:
- Proper tool access
- Verified responses
- Tested capabilities
- Appropriate knowledge bases
- Monitored performance metrics
Attention: The API-Key need to be set for all Salechannels
The plugin features a pre-configured assistant, known as the 5 Elements Backend Assistant (BaBu), which is ready to assist you with backend tasks. BaBu can be created with a single click from the Content → 5E OAI Assistants Manager menu. This assistant helps enhance your plugin's capabilities by testing server functions, running stress tests, and validating the efficiency of tool calls (functions executed by assistants).
Designed for advanced use cases, this plugin connects to your OpenAI account, providing centralized management of assistants. It supports advanced capabilities such as API calls to the Shopware backend and storefront, enabling assistants to interact dynamically with orders, payments, product data, and more. A playground area allows you to test and optimize assistant behavior directly in the backend before deployment. Additionally, it consolidates all logs from our advanced AI plugins, providing a unified system for oversight and performance monitoring.
While this plugin does not offer standalone functionality, it is an indispensable tool for enabling and managing the assistants that power your AI plugins. Without one of our AI plugins, this manager won’t contain any usable data or features. By centralizing assistant management, it eliminates redundancy and ensures consistency across all our AI-driven plugins.
Key Note:
This plugin is a base tool designed to support and manage assistants used in our AI plugin suite. Without one of our AI plugins, this manager does not provide standalone functionality in the Storefront.
Important Note:
If you are using our older plugin “Custom GPT Sales and Support Assistant – Chatbot, Shopping Helper”, please uninstall it before installing the NextGen OpenAI Chatbot and the OpenAI Assistants Manager.
The old plugin includes an early version of the Assistants Manager, which may cause conflicts with the new separated plugins.
Details
- Available: English, German
- Latest update: 3 July 2025
- Publication date: 25 June 2025
- Version: 1.0.3
- Category: Administration
Resources
Reviews (0)
About the Extension Partner

5 Elements Websolutions
Partner Status
-
Shopware
Extension Partner
Details
-
Ø-Rating:
1
Average rating of 1 out of 5 stars
- Partner since: 2019
- Extensions: 8
Support
- Based in: Germany
- Speaks: German, English
- Response time: Very quickly
Follow these steps to install and configure the OpenAI Assistants Manager plugin, including setting up the 5 Elements Backend Assistant (BaBu):
Install and Activate
- Install the plugin via the Shopware 6 Plugin Manager.
- Activate the plugin after installation.
Set Up API Connection
- Navigate to the plugin’s settings in the Shopware backend.
- Enter your OpenAI API key under the "API Settings" section.
- Attention: The API-Key need to be set for all Saleschannels
- Click the "Test API Key" button to verify the connection.
Clear Cache
- Clear the Shopware cache to ensure all changes are applied.
Create and Manage Assistants
- Open the plugin main interface (Content → 5E OAI Assistants Manager) to create and configure assistants.
- Assign assistants to specific AI plugins, such as the Customer Support Chatbot or Product Advisor.
One-Click BaBu Setup
- Go to Content → 5E OAI Assistants Manager in the Shopware backend.
- Click the button to automatically create the 5 Elements Backend Assistant (BaBu).
- Use BaBu to test server functions, run stress tests, and validate function call efficiency.
Utilize the Playground
- Use the playground area to test and refine assistant behaviors and responses.
- Adjust settings to optimize performance based on testing results.
Review Logs
- Access logs for all AI plugins in the consolidated log section.
- Monitor assistant interactions and performance for troubleshooting or insights.
Save and Sync
- Save all changes and synchronize settings to apply them across integrated AI plugins.
1.0.3
- fetchUrl Extension: Added new functionality to support fetching predefined URLs set in the shared knowledge database without requiring assistants to have the fetchUrl tool enabled. You can now define URLs to be loaded internally during content searches with the search_logs tool. The fetched content is sanitized and returned directly as output, reducing unnecessary tool calls by combining search and fetch into a single process, thereby improving performance.
1.0.2
- Updated composer dependency constraints: Now supports Shopware versions up to 6.6.10.5
1.0.1
- Fixed price display issue: Sorting by parentId was confusing when variants have different prices. Added price-range display when necessary.
- Added a separate page for query logs that assistants have used in search_logs and product_search. Accessible via the "Manage Tags" page.
1.0.0
- Initial plugin release