Email Notification on Customer Information Update

by 2Hats Logic Solutions Private Limited

Rating: no rating ( write a review )

Downloads: <50

This plugin notifies the shop owner via email whenever a customer updates personal details such as billing/shipping address, payment methods, email, or other account information.

Annually €7.50* /month €108.00 * €90.00* /year 16.67% discount In comparison to the regular monthly price

Monthly €9.00* /month Cancelable monthly

Compatible with:

6.0.0-DP1 - 6.6.9.0

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Keep track of customer profile changes in real-time
Storeowner/Admin get instant email alerts for customer information updates
Fully customizable email notification system
Easy to set up and configure

Features

Email address modifications
Delivery address changes
Payment method alterations
Personal information updates

About the Extension

Flexible Email Customization

Dynamic email content configuration from Shopware backend

Fully customizable email templates

Personalize notification format and styling

Simple and Intuitive Setup

One-click activation in customer profile settings

No technical expertise required

Quick and straightforward configuration process

Smooth integration with existing Shopware infrastructure

Improved Shop Owner Communication

Never miss important customer information changes

Stay informed about customer profile modifications

Improved customer relationship tracking

Responsive and Reliable

Instant email alerts

Works across all Shopware sales channels

Minimal system resource usage

Compatible with latest Shopware versions

How It Works

1. Install the plugin in your Shopware backend

2. Navigate to Settings > Shop > Basic Information

3. Add the email address where you want to receive notifications

4. Activate email notifications for customer profile updates

5. Customize email template as needed

6. Receive real-time updates whenever customer information changes

Benefits

Stay informed about critical customer data modifications

Improve customer communication and relationship management

Reduce manual tracking and monitoring efforts

Enhance data accuracy and customer profile maintenance

Streamline administrative processes

Technical Requirements

Compatible with Shopware 6.x versions

Minimal system resource consumption

No additional external dependencies

Support

Need help or have specific customization requirements?

Contact our support team:

Email: support@2hatslogic.com

Details

Available: English, German
Latest update: 3 December 2024
Publication date: 24 April 2020
Version: 3.0.3
Category: Administration

Resources

Reviews (0)

Write a review

If you downloaded this extension you can write a review in the Shopware Account.

Write a review

No reviews found.

About the Extension Partner

2Hats Logic Solutions Private Limited

See all extensions

Partner Status

Shopware
Bronze Partner
Shopware
Extension Partner

Details

Ø-Rating: 4.5

Average rating of 4.5 out of 5 stars
Partner since: 2019
Extensions: 34
Certifications: Certifications

Support

Based in: India
Speaks: German, English
Response time: Very quickly

Shopware 6 certified

Instructions to customers updating to v3.0.2 or higher
If you are an existing customer with a plugin version less than 3.0.2 and want to add Old address, Phone number or VAT ID in the email template of the plugin (version 3.0.2 onwards), Please send a support ticket to us with the HTML content and plain text content of email template "Email notification on profile update" or "E-Mail-Benachrichtigung bei Profilaktualisierung" (Settings -> Shop -> Email templates). We will assist in modifying email templates.

Instructions to customers updating to v2.0.7 or higher

In "Email notification on profile update" email template please change {{changes.new_data}} to {{changes.new_data.paymentMethod}} in line number 12 of both plain text and html content. Make these changes in all languages.

Download the plugin from the Shopware Store and install it

Once properly installed and activated, you can access the plugin configuration to activate email notifications when updating customer information

Activate the e-mail notification in the customer profile

Paste the e-mail address in the specified path - Settings> Shop> Basic information

From here you can dynamically manage the content of the email template

Settings> Shop> E-mail templates> "E-mail notification on profile update"

Use the following keywords in the email template to show customer information

Store Name : {{adminName}}

Sales Channel Name : {{ salesChannelName }}

Salutation : {{ changes.new_data.salutation }}

Customer First Name : {{ changes.new_data.firstName }}

Customer Last Name : {{ changes.new_data.lastName }}

Customer Number : {{customer.customerNumber}}

Company : {{ changes.new_data.company }}

Department : {{ changes.new_data.department }}

Street : {{ changes.new_data.street }}

City {{ changes.new_data.city }}

Zipcode : {{ changes.new_data.zipcode }}

Country State : {{ changes.new_data.countryState }}

Country {{ changes.new_data.country }}

Email : {{ changes.new_data.email }}

Custom field values can be accessed through customerDetails.customFields.custom_field_technical_name

Update instructions for existing customers: To add email template for

address add/edit

Step 1: Please update your plugin to the latest version "Email Notification

on Customer Information Update v.2.0.5".

Step 2: Copy the following lines of code into Email Templates - HTML and

Plain Text Template (Settings> Email Template> Search For "Email notification

on profile update"> Edit>Replace "billing_address" block with the following code

in email templates as shown in screenshot.)

{% elseif(changes.type == "billing_address") %}

{% if(address_change_type == "new_address") %}

Just wanted to inform you that {{customer.firstName}} has added his/her

new address in {{ salesChannelName }}.

{% elseif(address_change_type == "edit_address") %}

Just wanted to inform you that {{customer.firstName}} has updated his/her

address in {{ salesChannelName }}.

{% else %}

Just wanted to inform you that {{customer.firstName}} has changed his/her

billing address in {{ salesChannelName }}.

{% endif %}

New Address:

{{ changes.new_data.salutation }} {{ changes.new_data.firstName }} {{ changes.new_data.lastName }}

{{ changes.new_data.company }}, {{ changes.new_data.department }}

{{ changes.new_data.street }}, {{ changes.new_data.city }}, {{ changes.new_data.zipcode }}

{{ changes.new_data.countryState }}, {{ changes.new_data.country }}