Abandoned Cart & email follow ups - increase CRO

by 2Hats Logic Solutions Private Limited

Rating: 5.0

Downloads: 127

Boost your conversion rate by sending reminder emails to customers to recover their abandoned carts. Use email templates for better marketing content and set the frequency of emails.

Annually €10.92* /month €168.00 * €131.00* /year 22.02% discount In comparison to the regular monthly price

Monthly €14.00* /month Cancelable monthly

Compatible with:

6.0.0-DP1 - 6.6.9.0

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Easy to install and configure
Track Abandoned Cart Orders
20% more conversion with Ability to view users with Abandoned carts and cart items.
Built-in persistent cart feature so you don't have to pay for another plugin.
Free updates for upcoming features

Features

Gain insights into abandoned cart recovery with detailed statistics, including conversion rates and the number of carts successfully converted into purchases.
The plugin comes with a built-in persistent cart, so even after logout the items in cart remain available for the user the next time he logs in.
The plugin has the ability to list users who have items left in the cart and also list the items in their cart.
The plugin sends email reminders to users to complete their purchase on set hour/day intervals for the items they leave in their carts.
The email format can be saved and customized using email templates from Shopware backend.

The email sending can be disabled anytime or intervals can be set to suit the needs of your store.
Friendly and Marketing subject lines can be used for emails.
GDPR compliant plugin

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About the Extension

We strongly recommend disabling the admin worker and setting up the CLI worker when using the hourly notification interval available from plugin versions 4.0.4 & 3.0.7. Please refer official documentation for details

How often do your customers leave the cart?

According to surveys, the average abandonment rate in sales is 70 percent and straight purchases are 30%. This means there is a high abandonment rate in online purchases as well where customers leave their carts with products without completing the order for various reasons like:

- thinking about another product

- want to check and compare with other web-stores

- get distracted in the middle of completing the order

- a bad network etc.

Rarely does customers come back to the abandoned carts and fulfil the order. In case of Shopware it doesn't come with a persistent cart either which makes it difficult for a user to easily get access to the product they were looking at.

How Abandoned Cart Notification Help Solve the Issue and Boost Conversion?

Our abandoned cart plugin comes with a persistent cart feature out of the box. This can go a long way in better conversion since Shopware doesn’t have this feature.

But our plugin comes with even more features. The plugin shows you a list of users who have items left in the cart and also show you which items are there in the cart. So you can plan a different marketing strategy to increase conversion. The plugin sends out reminder emails to customers (who finish the first step of checkout or login) about the products they left in the cart without completing the order. The store owner can set the intervals in which these friendly reminders should be sent. Because of this limit, it never becomes annoying for the customer. The number of interval hours/days is comma-separated values like 2,5,15. If its set like this – the plugin will send emails on the second day, 5th day and 15th day after the user abandon the cart. Then it doesn’t send any more emails. If the store owners just want to send one reminder, they can set it as one number.

The email template is completely customizable with your marketing subject line or text with list of products and a link to complete the order. The store owner can set up coupon codes and send it via these emails to make the decision easier for the customers. This can increase the conversion by 20% and thereby increasing the revenue by 20% - which is remarkable.

This is also a great customer experience because who doesn’t like a friendly reminder and follow up about their favourite products which they left out in the cart? Definitely a sales booster!

Here is a video demonstration - https://www.youtube.com/watch?v=do3kWIQk8G4

How often do your customers leave the cart?

- thinking about another product

- want to check and compare with other web-stores

- get distracted in the middle of completing the order

- a bad network etc.

How Abandoned Cart Notification Help Solve the Issue and Boost Conversion?

Our abandoned cart plugin comes with a persistent cart feature out of the box. This can go a long way in better conversion since Shopware doesn’t have this feature.

This is also a great customer experience because who doesn’t like a friendly reminder and follow up about their favourite products which they left out in the cart? Definitely a sales booster!

Here is a video demonstration - https://www.youtube.com/watch?v=do3kWIQk8G4

Details

Available: English, German
Latest update: 11 December 2024
Publication date: 27 January 2020
Version: 5.1.2
Category: Email Marketing

Resources

Reviews (3)

Average rating

5.0

Based on 3 reviews

4.7 Functionality

5.0 Usability

4.3 Documentation

4.7 Support

Write a review

If you downloaded this extension you can write a review in the Shopware Account.

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Sort by

Ein sinnvolles Plugin und ein sehr guter Support

5.0

by Thomas Harnisch

8 November 2024 23:09

Wir haben das Plugin vor 2 Wochen installiert. Es tat zwar das, was es machen sollte, aber die Ergebnisse waren für uns nicht nachvollziehbar. Auch hatte das Plugin ein paar Bugs, wenn ein Gastbesteller erneu ein Gastkonto erstellt und dann kauft, bekam er trotzdem eine Warenkorbmail. Aufgrund meiner Kritik hat er sich direkt bei mir gemeldet und innerhalb von einer Woche erstens die Fehler behoben und zweitens eine Auswertung hinzugefügt. Der Anbieter macht hier einen sehr guten Job und das Plugin ist sehr gut.

5.0 Functionality

5.0 Usability

4.0 Documentation

5.0 Support

Support hat recht schnell alle Fehler behoben und Anpassungen vorgenommen

5.0

by Grafik

10 June 2024 11:59

5.0 Functionality

5.0 Usability

5.0 Documentation

4.0 Support

by 2Hats Logic Solutions Private Limited 19 June 2024 16:31

Vielen Dank für die Bewertung. Wir wissen das zu schätzen.

Super Plugin, einige tolle Funktionen werden ja noch dazukommen! Wir freuen uns!

5.0

by Viktor Franz

20 April 2020 10:02

4.0 Functionality

5.0 Usability

4.0 Documentation

5.0 Support

About the Extension Partner

2Hats Logic Solutions Private Limited

See all extensions

Partner Status

Shopware
Bronze Partner
Shopware
Extension Partner

Details

Ø-Rating: 4.5

Average rating of 4.5 out of 5 stars
Partner since: 2019
Extensions: 34
Certifications: Certifications

Support

Based in: India
Speaks: German, English
Response time: Very quickly

Shopware 6 certified

If you are using a plugin version below 5.1.2, please add the following code to the 'Abandoned Cart Notification' email template to enable the unsubscribe link.

{% if addUnsubscribeLink %}
Click here to <a >unsubscribe</a>.
{% endif %}
</div>

Installation

Step 1: Buy the plugin at https://store.shopware.com.

Step 2: Log in to Shopware with your user account

Step 3: Open Settings-> Plugin Manager

Step 4: Click My Purchases and sign in if you haven't already. Enter the Shopware ID for the website you are working with.

Step 5: After login you will see a list of plugins for the website and your account. Download the plugin.

Step 6: Click on "Installed" to open a page with the plugins that are installed, uninstalled and deactivated.

Step 7: Look for the AbandonedCart plugin in the "Uninstalled" list.

Step 8: Click Install and activate the plugin.

construction

1) Set the interval for the email in days.

a) Open Settings -> System -> Plugins -> My Plugins -> Notification of abandoned shopping cart -> Configuration

To set the mail interval days for the abandoned cart notification:

(Please use a coma separator to add more than one day.)

2) Change the email template

(Settings> Email Template> Search for "Abandoned Cart"> Edit>

Update instructions for existing customers: How to display the product image in the email.

================================================================

Step 1. Please update your plugin to the latest version "Abandoned Cart v.1.0.4".

Step 2. Copy the following lines of code into Email Templates - HTML Template

(Settings> Email Template> Search For "Abandoned Shopping Cart"> Edit> Paste Code Into HTML SECTION)

Step 3. Look for the following code in the HTML section

Step 4. Add the following line of code below it

<td bgcolor = "# F7F7F2" style = "border-bottom: 1px solid #cccccc;"> product </ td>

Step 5. Search for <td style = "border-bottom: 1px solid #cccccc;"> {{loop.index}} </td>

Step 6. Paste the following line of code

{% if lineItem.productImage! = ""%}

{% endif%}

</ td>

Step 7. Save the template

For your reference, we have added the code snippet in the images.

==================================================================================

Update instructions for existing customers: To add product links for the product images in abandoned cart emails.

==================================================================================

Step 1. Please update your plugin to the latest version "Abandoned Cart v.1.0.7".

Step 2. Copy the following lines of code into Email Templates - HTML Template

(Settings> Email Template> Search For "Abandoned Shopping Cart"> Edit> Paste Code Into HTML SECTION)

Step 3. Please edit the HTML email template and search for the following code:

Step 4: Wrap the product image with the anchor tag as shown below :

<a >

</a>

For eg:

<a >

</a>

For your reference, we have added the code snippet in the images.

* For existing customers: The code highlighted in green is the change that should be included in your email template