Ready This is an app especially developed for Shopware 6
Product FAQs

Product FAQs

by huebner berger no ratings yet 9 Downloads
Current version:

Version:

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Can be used in:
Not available
This extension cannot be used in a Shopware Cloud shop.
Cloud
Self-hosted
This app is available for Shopware 5
Support
This manufacturer responds very quickly to support requests
Details
  • hbcom42080816674
  • huebner berger
  • 1.2.0
  • 17 Apr 2021
  • de_DE en_GB
  • 6.1.0 – 6.1.6
    6.2.0 – 6.2.3
    6.3.0.2
    6.3.0.0 – 6.3.0.1
    6.3.1.0 – 6.3.1.1
    6.3.2.0 – 6.3.2.1
    6.3.3.0 – 6.3.3.1
    6.3.4.0 – 6.3.4.1
    6.3.5.0 – 6.3.5.4
    6.4.0.0
This app adds an additional tab for product-specific FAQs on the product detail pages. Visitors... more

Product information

This app adds an additional tab for product-specific FAQs on the product detail pages. Visitors can ask new questions related to the article. Questions that are already answered and activated in the Product FAQ Manager, and for which the author has a release for publication, are listed in the new tab in the product detail page.

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Customer reviews

Installation manual

  • Installation via the app manager
  • After the installation activate the app, clear the cache
  • Reload the backend


App configuration

You can make the following settings in the plug-in configuration:


  • Limit of FAQs initially displayed:  Activates step-by-step reloading of further FAQs (useful for a large number of FAQs per product). If there is no entry or 0, all FAQs about the product are loaded.
  • SalesChannel: if necessary, limiting the plug-in to a specific SalesChannel
  • Info to admin: Specifies whether a notification email should be sent to the stored admin email when new questions are received
  • Admin email address: Email to the person who should receive the notification email
  • Show data protection link: If activated, a link to the data protection page will be added to the FAQ form in the storefront
  • Select data protection page: Selection of the data protection page from the shop CMS


Set up email templates

When the app was installed, two new email templates were installed under "Settings> Email templates" ("Hbcom Product FAQs Admin" & "Hbcom Product FAQs User"). These can be edited and given your own wording. The following variables are available in the email templates:


  • Hbcom Product FAQs Admin: {{ salesChannelName }}, {{ product.name }}, {{ product.productNumber }} and {{ faqQuestion }}
  • Hbcom Product FAQs User: {{ salesChannelName }}, {{ product.name }}, {{ product.productNumber }}, {{ faqQuestion }} and {{ faqAnswer }}


Adjust them if necessary and create translations for existing language subshops.


Management of product FAQs

In the "Catalog" menu you will find the new menu item "Product Faqs". Here you can view the questions asked by customers about the articles, answer them and send the answer directly to the customer.


Important: In order for the answer to be sent to the customer, it must be saved beforehand!

Changelog

Version 1.2.0

Shopware 6.4 compatibility

Version 1.1.2

Feature Limit of FAQs per product initially displayed: Activates step-by-step reloading of further FAQs (useful for a large number of FAQs per product). If there is no entry or 0, all FAQs about the product are loaded.


Code optimizations

Version 1.1.1

Fix Javascript-Error if checkbox for privacy opt-in is not configured

Version 1.1.0

Compatibility with Shopware 6.3

Version 1.0.1

Configuration option for displaying the opt-in checkbox for data protection when the data protection link is activated. With this setting, the FAQ form can only be sent with the opt-in checkbox activated.


Note: After updating the plugin, please clear the cache and warm it up.

Version 1.0.0

Initial Release HbcomProductFAQS

About the manufacturer

huebner berger huebner berger Shopware Business Partner Shopware Business Partner 5 Extensions 5 Ø Rating
Current version:

Version:

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