Guided Shopping Journey – Interactive Customer Assistant
Description
Highlights
About the Extension
Guided Shopping Journey – Interactive Customer Assistant
Deliver a modern shopping journey with an interactive assistant that guides customers step by step. Instead of browsing endless categories, shoppers answer simple questions and smoothly build their perfect cart.
Business Value
- Increase conversions by reducing friction in product discovery
- Boost cross-sell opportunities with structured, guided flows
- Create starter packs and onboarding journeys for new customers
- Provide a modern, mobile-friendly shopping experience (Vue SPA)
Flexible Guided Shopping Steps
Each Guided Shopping Journey consists of configurable steps, managed directly in the Shopware admin panel. You can build any number of steps and design unique flows for your customers.
- Product Choice Step – simple selection of pre-defined products, ideal when you want to highlight a small product set.
- Category Choice Step – displays a simplified product listing with smart filters:
- Price range filter with intuitive slider showing only available ranges
- Brand filter highlighting available manufacturers for maximum clarity
Currently, two step types are available. However, as the plugin evolves, additional step types may be introduced based on merchant needs and customer feedback.
Additional Features
- Two display modes for product cards: Select Mode or Modal Mode for faster navigation
- SPA feel thanks to a Vue-based frontend for smooth, dynamic interactions
- No discounts or complex bundle logic – only a guided way to find and add products to the cart
- Every configured journey gets its own dedicated storefront endpoint
With Guided Shopping Journey you empower your customers, simplify product discovery, and increase average cart value – all while offering a seamless, interactive experience.
Details
- Available: English, German
- Category: Product Configuration
About the Extension Partner
Lcommerce Solutions
Partner Status
-
Shopware
Extension Partner
Details
- Partner since: 2023
- Extensions: 10
Support
- Based in: Poland
- Speaks: English, Polish
- Response time: Very quickly