Email To Customers (AI Assistant)
Description
Highlights
About the Extension
The Email To Customers extension helps you communicate with your customers faster and more effectively. Whether you want to inform them about order updates, delays, or cancellations, you can create and send emails directly from the Shopware Admin without switching to external tools. With AI-powered email generation, you can automatically create professional, customer-friendly texts in multiple languages based on your subject.
You can send emails directly from the order and customer grids in the Shopware Admin and choose between predefined email templates or custom plain text for the content. The extension introduces two new template types, "MageVision Email Template Customer Grid" and "MageVision Email Template Order Grid", which allow you to define in which grid each template will be available. This way, you can create and manage as many predefined templates as you need, tailored to specific use cases.
Depending on whether you are sending from the order or customer grid, dynamic variables such as order, customer, and sales channel data are available for use within your emails. Additionally, you can add one or more CC or BCC recipients to ensure your communication reaches the right people.
To generate AI-powered emails, you only need your OpenAI API key. The extension configuration lets you customize the AI settings, including the AI model, tone of voice, and desired length of the generated email, making your communication both efficient and adaptable to your business style.
Details
- Available: English, German
- Latest update: 21 October 2025
- Publication date: 1 September 2023
- Version: 3.0.3
- Category: Administration
Resources
Reviews (0)
About the Extension Partner
MageVision
Partner Status
-
Shopware
Extension Partner
Details
- Ø-Rating: 5
- Partner since: 2023
- Extensions: 15
Support
- Based in: Germany
- Speaks: German, English
- Response time: Very quickly