Status Mail Editor

by Ottscho IT

Open the email template before sending, edit content flexibly, and send personalized messages to your customers, just like you are used to from shopware 5

Expected release: January 2026

Compatible with:

Self-hosted

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Full control over customer communication
Flexible content editing without detours
Avoid unwanted standard emails
Send personalized and professional messages with every status change

Features

HTML Editor
Prefilled status mail template
Option to block editor for specific status

About the Extension

One base function of shopware 5 gets his comeback to shopware 6! This plugin enhances the standard Shopware 6 functionality for order status changes. Instead of simply choosing whether an email should be sent automatically, an editor opens with the appropriate, pre-filled template. This allows you to edit the text, add extra information, or adjust the tone before the message is actually sent.

Your benefits:

Full control over customer communication
Flexible content editing without detours
Avoid unwanted standard emails
Send personalized and professional messages with every status change

This way, you always stay in control of your customer communication and ensure transparency and improved customer satisfaction.