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Proxation GmbH - Shopware Agentur

Post Purchase Upsell

Description

About the Extension

The "Post-Purchase Upsell" plugin empowers merchants to increase their Average Order Value (AOV) by utilizing the most attentive moment in the customer journey: the order confirmation page. Instead of ending the interaction immediately after payment, this plugin provides customers with a short, low-friction opportunity to add relevant accessories or forgotten items to their just-placed order.

Seamless Customer Experience Once a customer completes a purchase, the plugin displays a highly visible, time-limited offer (e.g., "Add matching batteries" or "Care kit") directly on the confirmation screen. A clearly visible countdown timer creates a gentle sense of urgency. The user experience is designed for zero friction:

  • One-Click Action: Customers can accept the offer with a single click.

  • No Data Re-entry: The plugin utilizes the existing session capabilities (e.g., PayPal) so the customer never has to re-enter payment details.

  • Universal Access: The feature works seamlessly for both guest users and logged-in customers.

  • Transparent Pricing: The interface instantly updates to show the new total, clearly displaying the item price and any specific surcharges if applicable.

Smart Order Handling & Logistics We understand that logistics are key to profitability. Therefore, this plugin is designed to minimize operational complexity. When a customer accepts an upsell, the item is added to the existing order rather than creating a new one. This reduces split shipments, saves on shipping costs, and prevents the "forgotten accessory" support tickets that often plague fulfillment teams.

  • Safety Checks: Offers are only shown for in-stock products.

  • Error Handling: If a payment fails or stock runs out during the countdown, the original order remains safe and unchanged.

  • Guardrails: The system limits the upsell to one event per order to maintain a premium user experience.

Data-Driven Revenue Growth To help you measure success, the plugin includes built-in tracking capabilities. You can monitor the performance of your upsell strategy by tracking "Post-Purchase View Impressions," "Accepted Offers," and "Declined Offers." This allows you to directly attribute revenue uplift to the specific upsell module and optimize your offers over time.

Key Features at a Glance:

  • Placement: Exclusive visibility on the checkout confirmation page (post-payment).

  • Inventory Aware: Automatically hides offers if products are out of stock.

  • Payment Integration: Supports seamless payment updates (optimized for PayPal).

  • Visuals: Displays product image, name, price, and key benefits.

  • Analytics: Full funnel tracking from impression to conversion.

Turn your "Thank You" page into a revenue generator today.

Details

  • Available: English
  • Category: Checkout / Cart process

About the Extension Partner

Proxation GmbH - Shopware Agentur

Proxation GmbH - Shopware Agentur

Partner Status

  • Shopware Bronze Partner Shopware
    Bronze Partner
  • Shopware Extension Partner Shopware
    Extension Partner

Details

  • Partner since: 2015

Support

  • Based in: Germany
  • Speaks: German, English
  • Response time: Quickly