WhatsApp Live Chat

by Webkul Software Pvt. Ltd.

Rating: no rating ( write a review )

Downloads: <10

With this module, the admin can enable Live chat support for customers over the WhatsApp. The customer can ask their queries and get instant solution for those queries through WhatsApp.

Monthly €8.00* /month Cancelable monthly

The extension is not compatible with the newest Shopware version.

Compatible with:

6.1.0-RC1 - 6.5.8.14

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Our WhatsApp Live Chat module is compatible with Shopware 6.1.1.
We provide three months of extra support with module purchases.
The module will not work with the lower and higher version of Shopware.
For any query, you can raise a ticket at https://webkul.uvdesk.com/

Features

The admin can configure the layout settings for the chat support window.
Admin can create multiple chat support agents.
The admin can create and manage the chat support team by creating member types.
Admin can choose the image of the support team member for the chat support window.
The admin can enter the initial message for each support agent which will be sent to the customer after scanning the QR code.

The title and description for the chat support window can be configured by the admin.

Show more Show less

About the Extension

Whatsapp is one of the best ways to solve the queries of the end-user directly and by keeping this in mind we have introduced the Shopware WhatsApp Live Chat module.

This module allows admin to enable live Chat support on WhatsApp. Customers can ask their queries and get solutions for those queries over WhatsApp chat.

As a result, the customers don’t need to wait for the reply over the mail and can chat over the WhatsApp during the given time interval.

User Guide - https://webkul.com/blog/shopware6-whatsapp-live-chat/