Re:amaze Integration by WSNYC

by Web Solutions NYC

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Downloads: <10

Supercharge your customer support and engagement integrating Shopware website with Re:amaze. Streamline customer service operations and deliver the best customer experience ever!

Monthly €79.00* /month Cancelable monthly

The extension is not compatible with the newest Shopware version.

Compatible with:

6.5.0.0 - 6.5.7.3

Includes:

Free trial month

The subscription starts with a free trial month during which it can be canceled at any time.

All updates

During the subscription all released updates are included for free

Support from the Extension Partner

In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.

Description

Highlights

Seamless customer support: Effortlessly connect your Shopware store with Re:amaze's all-in-one customer service platform for streamlined customer support.
Real-time assistance: Provide instant, real-time support to customers with live chat, ensuring prompt resolution of their inquiries.
Automated responses: Automate responses to common customer queries, saving time and improving efficiency.
Unified inbox: Manage all customer communications from various channels, including email, chat, and social media, in one central inbox.

Features

Live chat: Allows customers to engage with the Customer Service Team directly through the chat on the website.
Contacts: Information about Shopware customers can be available for the Customer Service Team directly through Re:amaze admin, without any additional actions on Shopware end.
FAQs: Allows to create and embed FAQs on Shopware sites. Also integrates well with the Shared Inbox, as customers can navigate and ask questions from the embedded FAQs.
Contact Forms: Allows for creating and embedding Contact Forms on Shopware sites. Also integrates well with the Shared Inbox, as Customer Support team can see if the questions are related to the Contact form.

About the Extension

Supercharge your customer support and engagement with the seamless integration of Shopware and Re:amaze.

This powerful plugin enables you to effortlessly connect your Shopware store with Re:amaze's all-in-one customer service platform. With this integration, you can manage customer inquiries, provide real-time support, and automate responses to boost customer satisfaction.

Streamline your customer service operations, access order information, and deliver personalized experiences to enhance your e-commerce success. Elevate your customer interactions and build lasting relationships with the this Re:amaze plugin!

Details

Available: English
Latest update: 4 July 2023
Publication date: 12 July 2023
Version: 1.0.0
Category: CRM

Resources

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About the Extension Partner

Web Solutions NYC

See all extensions

Partner Status

Shopware
Extension Partner

Details

Partner since: 2022
Extensions: 4

Support

Based in: USA
Speaks: English
Response time: Very quickly