Abandoned Carts - Regain lost conversions with email notifications

Highlights

• Automatic scheduled abandoned cart reminder emails.
• Insights in a webshop's abandoned carts via an overview in the Administration.
• Boost your conversions with just a few clicks.
• Get customers back to your shop to finish a purchase.
• Know which items get abandoned with cart detail insights.

Features

• Automatic abandoned cart reminder emails.
• Abandoned cart insights via the Administration.
• Fully customizable and configurable mail template.
• Complete control over the timing for a cart to be considered abandoned and notifications to be scheduled.
• Configure a decay time to automatically clear up lost abandoned carts.
• Insight in items of each abandoned cart.
• Multi reminder support with our simple but powerful notification scheduling.

Description

Frequently Asked Questions

• How can I ensure the abandoned cart mail to be send? We make use of the Shopware task scheduler, please be sure to configure this following the documentation. https://developer.shopware.com/docs/guides/plugins/plugins/plugin-fundamentals/add-scheduled-task#executing-the-scheduled-task https://developer.shopware.com/docs/guides/hosting/infrastructure/message-queue#cli-worker The use of Supervisor is recommend to manage the messenger:consume process to ensure the queue is always being processed. Always test your abandoned cart emails before using them on production, corrupt HTML or the use of illegal variables is easily overlooked. Also, note that the customer is not always known for an abandoned cart, so if you would like to use customer data be sure to check if it exists. If you suspect the abandoned cart emails are not being sent follow the following check routine: 1. Is the scheduler and queue processor configured and running correctly? 2. Is the "zeo_abandoned_cart.abandoned_cart_collect_task" present in your "scheduled_task" table with a status of either queued or scheduled and a recent last_execution_time or near future next_execution_time? 3. Are your "enqueue" and "dead_messages" tables looking healthy? (Not full with thousands of records) 4. Are the mail templates you are using for the abandoned cart emails valid? In other words, do they only contain variables provided by the abandoned cart service (zeoAbandonedCart, salesChannel, customer)? 5. Do the log files in var/log contain any mail related error logs?
• How does this extension differ itself from others in the store? We value quality and customer satisfaction above all. Our code has been thoroughly reviewed and tested allowing you to safely install this extension without fear of security leaks or crashes. However, in the event of incompatibility issues with other plugins or questions related to functionality, our support agents will be there for you within mear minutes or hours to resolve any issues you may be experiencing.