Ready This is a plugin especially developed for Shopware 6
Crisp Integration: Livechat for better Customer service

Crisp Integration: Livechat for better Customer service

by codegiganten GmbH no ratings yet Source Available 31 Downloads
Current version:



Without Support

Can be used in:
Not available
This extension/theme cannot be used in a Shopware Cloud shop.
  • Without Support
Plugin details
  • cogi667480779141f
  • codegiganten GmbH
  • 1.0.0
  • 12 Oct 2020
  • de_DE en_GB
  • 6.1.0 – 6.1.6
    6.2.0 – 6.2.3 – – – – –
Our plugin Crisp Integration helps you to offer your customers better, faster and... more

Product information


  • Integration of the Crisp Live Chat
  • Installed in a few clicks


  • Support of the Crisp Chatbot for automated replies


Our plugin Crisp Integration helps you to offer your customers better, faster and uncomplicated support and thus increase your orders by clarifying customer questions. Crisp is a popular live chat system, which offers a clear administration interface. Crisp also allows you to watch the customer live after writing a message and optionally navigate through the website with a virtual mouse pointer in the pro plan. 

Optionally, you can also activate a tool in the plugin settings to encourage the customer to enable cookies for the Crisp Livechat. 

Shopware 6 is evolving rapidly, so we also keep up to date and are constantly working on our plugins and themes to improve them. If you have any problems or need help with the installation, we are at your disposal with words and deeds:

codegiganten GmbH

codegiganten GmbH is your competent partner for the development of your Shopware 6 online shop! Do you need a special plugin or theme, which is not yet available in the store? No problem! Please contact us at any time at or via



Frequently Asked Questions

  • Wo finde ich die Website-ID bei Crisp? Gehen Sie in die Einstellungen im Crisp Dashboard. Wechseln Sie nun zu Webseiten-Einstellungen und wählen Sie ihre Shop Website aus. Unter Setup-Anleitung finden Sie die Website-ID, welche Sie in der Konfiguration Ihres Plugins angeben müssen.
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Installation manual

You have decided to use our plugin? Thanks a lot! Now only the simple installation follows.

  1. Download the plugin from the store
  2. Log into your Shopware 6 administration area and navigate to Settings > System > Plugins
  3. Click on the "Upload Plugin" button and select the downloaded extension
  4. Use the menu next to the extension to install it and the button to activate it 
  5. Use the menu to navigate to the plugin settings where you enter the website ID of Crisp.
  6. The plugin is now active and the functions are usable!

If you need help, we are always available at and

Translated with (free version)


Version 1.0.0

  • First release of plugin

About the manufacturer

codegiganten GmbH codegiganten GmbH Shopware Business Partner Shopware Business Partner 1 Certifications Developer SW5 0 Developer Advanced SW5 0 Template Designer SW5 0 Template Developer SW5 0 Developer SW6 0 Developer Advanced SW6 1 Template Designer SW6 0 Template Designer Advanced SW6 0 24 Extensions 5 Ø Rating
Current version:



Without Support

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