Forms
Description
Highlights
Features
About the Extension
With the extension "Forms" you can create individual forms for your onlineshop. You can create and name the required form fields individually. Different field types are available for the creation of the forms. In addition, you can define a CSS ID and CSS class for the individual fields as well as a pattern and the minimum and maximum length. The created forms can be integrated into existing layouts or new layouts via the shopping experience.
As soon as a customer has filled out and completed a form, an e-mail is sent with the information from the form. This way you get all the information you need immediately. Optionally, you can specify that your customer also receives an email with the completed form.
Each submitted form is stored in a database table created by the app.This allows you to read out the saved requests, for example to carry out analysis or to send the data via API from third-party systems for further processing. In addition, the form data can be accessed in the admin area.
The following field types are available:
- text
- phone
- number
- textarea
- select
- checkbox
- radio
- File: The uploaded files are automatically added as an attachment to the e-mail and can be downloaded in the admin area in the form data.
- Explanation: Here you have the option of providing explanations for your form. Your customer does not have to enter any data.
Feature "Email heade"’ (from v5.0.4 & v6.0.1)
The ‘Header’ feature allows you to insert information (attributes) from the form into the email header. This allows you to fill individual fields in the ticket system with this information. For example, a ticket number or email address can be transferred in this way.
See information on the following ticket systems:
- Zammad: Header based actions - Ticket attributes
- OTRS: Postmaster filter
- ZNUNY: E-mail headers
Further information
General
Our extensions are based on standard functions of Shopware 6 (Community Edition) and the standard responsive theme. Individual or heavily customised themes cannot be taken into account during development. In such cases, adjustments may be necessary to ensure full compatibility.
Compatibility
Our extensions are generally compatible with each other. If functions are mutually exclusive or overlap, we explicitly point this out in the extension description.
We guarantee compatibility with the Community Edition and the standard theme. If you encounter any difficulties, we will of course be happy to assist you. We cannot guarantee compatibility with third-party extensions or Shopware Premium extensions.
Support
Our support team is happy to help! Please submit your support request via your Shopware account.
Please check the following in advance:
- Latest version of the extension installed
- Valid rental licence
- Error also occurs in the standard theme
- Third-party extensions are deactivated
- No custom code modifications to the extension
For the analysis, we require:
- Unrestricted admin access
- Additional SSH or database access, if necessary
Important: You are responsible for setting up and removing access. We also recommend a staging or development environment for support.
If it is determined that the cause is not related to our extension (e.g. theme customisations, third-party plugins or server configuration), further analysis will be carried out at a charge after prior consultation.
Trial version
When you rent for the first time, you can test our extension free of charge for 30 days. Use the trial period to check out all the features at your leisure. If you have any questions, our support team will be happy to assist you at any time.
Customisations
Do you need a custom extension or customisation? We are happy to help:
- info@lenz-ebusiness.de – with a brief description of your requirements
- Or book an appointment directly at: https://lenz-ebusiness.de/kontakt/
Features
We always develop new features and extensions based on the latest Shopware version. All functions described always refer to the latest version of the respective extension.
Disclaimer
Our extensions are carefully developed and regularly updated. Nevertheless, we cannot guarantee error-free operation at all times, as shop configurations, server environments or third-party extensions can have individual influences.
We are not liable for damages unless they are due to intentional or grossly negligent behaviour on our part. Please always check the system requirements and compatibility in your shop environment before updating.
Transparency
Open and transparent communication is important to us. Your feedback helps us to continuously improve our extensions.
If you are satisfied, we would appreciate a positive review – it helps us and other shop operators alike.
You can find more information about our extensions in our documentation: https://docs.lenz-ebusiness.de/
Details
- Available: English, German
- Latest update: 5 February 2026
- Publication date: 14 August 2023
- Version: 7.0.2
- Category: Special features
Resources
Reviews (0)
About the Extension Partner
LENZ eBusiness GmbH
Partner Status
-
Shopware
Bronze Partner -
Shopware
Premium Extension Partner
Details
- Ø-Rating: 4.9
- Partner since: 2014
- Extensions: 87
- Certifications: Certifications
Support
- Based in: Germany
- Speaks: German, English
- Response time: Very quickly