eBay Order Import Connector

eBay Order Import Connector

by coolbax (11) Ratings 689 Downloads
Current version:


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Can be used in:
Not available
This extension cannot be used in a Shopware Cloud shop.
This app is available for Shopware 6
  • coolbax
  • de_DE en_GB
This manufacturer responds very quickly to support requests
  • cbax386127106101
  • coolbax
  • 3.0.8
  • 16 Jun 2021
  • de_DE en_GB
  • 5.0.0 – 5.0.4
    5.1.0 – 5.1.6
    5.2.0 – 5.2.27
    5.3.0 – 5.3.7
    5.4.0 – 5.4.6
    5.5.0 – 5.5.10
    5.6.0 – 5.6.10
+++ This plugin is an extension. The External Order Management plugin is required +++ eBay... more

Product information


  • Direct integration into shopware
  • Orders can be imported manually and automatically
  • eBay orders can be processed like shop orders in Shopware order management
  • automatic transmission of the tracking code (if available)
  • Constant development and adaptation of the plugin


  • Choice of the marketplace from 21 countries
  • Selection of the last import date and time
  • Determining which orders should be imported from eBay
  • Definition of the order and payment status of imported orders
  • Determining the order status for eBay Plus
  • Definition of shops and customer groups to which eBay orders are assigned
  • Choice of standard shipping method and service provider (depending on the country possible)
  • Matching the payment methods
  • The external order number can be output on documents
  • Update of inventory in the shop
  • Automatic creation of cron jobs
  • Orders can be evaluated using the Shopware statistics
  • Detailed documentation (in German)


+++ This plugin is an extension. The External Order Management plugin is required +++

eBay Order Import Connector

Open up new marketplaces and increase your reach and sales. For this, eBay, currently the largest auction house in the world, offers you the perfect platform. You can reach millions of buyers in 190 countries on eBay. Use eBay as a sales platform to grow your business and increase sales. Use the awareness and reach for yourself and not only present your articles, but also strengthen your brand at the same time.

With our "eBay order import" and our "External Order Management" you do not have to worry about importing the order data anymore. It runs automatically and accepts all customer data, when the purchase process is completed, quickly and reliably. As required, individual orders can also be imported into the system by hand. After each successful import, the order is assigned a new order number, the eBay order number is retained and can be issued on the invoice if necessary. The inventory in the shop is also adapted and updated accordingly. An over-sale of items is therefore not possible.

View the manual (in German)

Features & Benefits

  • Automatically import the orders from eBay into the shop
  • Automatically import the customer data from eBay into the shop
  • Update of the stock in the shop
  • Status Update the orders on eBay when the orders are shipped
  • Automatically send the tracking code, if available
  • Automatic feedback when the orders are shipped
  • Orders can be evaluated via the shopware statistics
  • Shipping methods and shipping service providers can be deposited country-specific
  • NEW: Purchase processing via eBay is supported

Important: In order to balance the stock in the shop, the article numbers from the shop must also be deposited on eBay (on eBay as a stock unit). If the item numbers are not identical, the orders are imported, but no inventory is matched.

Always up to date

As soon as the order is shipped, our extension not only delivers the status to eBay, but also transfers the tracking code for the shipment tracking. You see, you can provide eBay customers with as much service as your store customers and without the extra cost! This saves you and your employees a lot of time and money.

Keep an eye on everything

Monitor your sales using the shopware statistics or the plugin "External Order Management". For this, you only need a separate customer group "ebay" and you can already evaluate your sales by customer group.

Ask questions
Do you have questions about the plugin or the setup? Then look in our manual or write us directly: info@coolbax.de

Required plugin:

External Order management

Suitable accessories

eBay Product Export
eBay Inventory Balance

The following order imports are also available:

The following list shows all order imports available in the Shopware Store. If you need a different connection to a marketplace, please send us an email to: info@coolbax.de

Amazon Order import
etsy order import (request to info@coolbax.de)
Hood Order import
Idealo Order import
Rakuten Order import
Real Order import
Yatego Order import

Frequently Asked Questions

  • The assignment of the shipping methods is not enough for me. I would like to assign by weight, height or other criteria. Is that possible? In the standard setting of the plugin, you have the option of assigning different shipping types and service providers depending on the country. If you need other criteria, please contact us. We can extend the plugin individually according to your wishes. Write us an email to: info@coolbax.de
  • How many eBay accounts can I connect to the plugin? Only one account can currently be connected. If you are considering a second account, please contact us: info@coolbax.de
  • What do I need the "External order management" plugin for? All external orders are imported into the external order management. After they have been imported there, they are generated in a Shopware order and can be processed as usual. All external orders are always imported, even if the customer e.g. has not completely filled in his address data. You then have the option to correct them and convert them into a Shopware order. Orders are not rejected.
  • Are orders imported even if they contain items that are not in the shop? Yes, these orders, just like all other orders, are imported and converted into a Shopware order. The plugin takes over all data it receives from eBay (e.g. prices, quantity, article names, etc.). In this case, the inventory in the shop is not compared.
  • Will I still be charged if I use the plugin? No. No matter how many orders you pick up or compare or which function you want to use, there are no further costs. It is important that the "External order management" plugin must be installed and activated once (costs 95.00 euros / net)
  • When are eBay orders imported? The plugin only imports orders where at least the checkout is completed.
  • Is it difficult to connect eBay to Shopware? No. Our manual contains all the information you need to know to set up and use the plugin. A step-by-step guide describes how to get the respective access data or where you have to apply for it. Please do not hesitate to contact us if you have any questions or do not know any further.
  • Are cancellations or returns compared? No, as soon as an order has been received in the backend, it will no longer be compared. If an order from eBay or the customer is subsequently canceled, the order in the backend must be adjusted manually. The same applies if you cancel or return the order in the backend. This information is not sent to eBay and has to be stored manually on eBay. Only the shipping status is automatically compared to eBay.
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Reviews 11
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Customer reviews

Average customer rating from 11 reviews:



4 Jul 2020

Funktioniert sehr gut. Absolut empfehlenswert. Service ist freundlich und Kompetenz.


Bestellungen werden problemlos importiert :)

6 Jun 2019

Alles super. Funktioniert wie beschrieben. Mittlerweile seit über einem Jahr im produktivem Einsatz!


Perfekte Schnittstelle, und absolut Zeitgemäß

4 Apr 2018

Wir benutzten das PlugIn nun schon über ein Jahr und sind zu 100% zufrieden.

Bestellimport findet automatisch statt, über fehlerhafte Adressaten werden wir sofort per Email benachrichtigt.

Bestellungen integrieren sich perfekt in unsere GLS Versand-PlugIn.

Support ist exzellent, wie immer bei der Firma Coolbax.

Wer seine Bestellungen von Ebay in den Shop importieren möchte, hat damit eine perfekte Shop Integration.

Viele PlugIn von Coolbax im Einsatz, kann ich nur empfehlen.


Zuverlässig & benutzerfreundlich

15 May 2017

Zuverlässig werden unsere Bestellungen in regelmäßigen Abständen automatisch eingelesen und der Bestellstatus upgedatet. Muss es allerdings mal schnell gehen, ist das manuelle importieren und abgleichen mittels Knopfdruck möglich. Wir empfinden es als sehr hilfreich, das man mittels der gespeicherten externen Bestellnummern die Bestellungen auch im Bestellmodul von Shopware finden können. Bei Unklarheiten hilft das Team von CoolBax schnell weiter.


Super Plugin

18 Apr 2017

Sehr zufrieden. Das Plugin hält was es verspricht.


Nicht mehr zeitgemäß....

22 Mar 2017

Nicht mehr zeitgemäß....


Klasse Suport und tolles Plugin

11 Jan 2017

Nach ein paar kleinen Startschwierigkeiten, die jedoch wir höchstwahrscheinlich verursacht haben, läuft unsere Verknüpfung zwischen unserem Shop unter: https://www.bigvape.de/ und dem Ebay Account wirklich super. Vielen Dank


Toller Support und tolles Plug-In

16 Nov 2016

Ich hatte ein paar Schwierigkeiten am Anfang, aber der Support hat mich sehr gut unterstützt und nun läuft alles.

Ich kann es nur empfehlen, wir haben das Plug-In gekauft und sind sehr zufrieden!


Super Plugin

8 Jul 2016

Super Plugin, macht alles was ich brauche.
Hilfe von Support sehr schnell: In der Nacht Fragen geschickt, ging schlafen, aufgewacht und Lösung schon in der Mailbox gehabt.


Alles bestens!

20 May 2016

Das Modul macht was es soll und ist einfach und unkompliziert zu handhaben. Im Falle eines Falles gibt es schnellen und hilfreichen Support durch den Entwickler!



24 Mar 2016

Super Plugin. Klappt alles super. Ebay Bestellungen werden ohne Probleme verarbeitet.


Installation manual

The installation is done via the Plugin Manager. You also need the External Order Management plugin, which must be installed and activated.

View the manual (in German)


Version 3.0.8

Adaptation to Shopware 5.7.x

Version 3.0.7

Different currencies are now also imported. However, these must be created beforehand, otherwise there is a hint

Version 3.0.6

CashOnPickup orders are now imported with payment status open

Version 3.0.5

Additional order parameters saved: Currency, ebay-site

Version 3.0.4

The handling of warnings in Ebay responses changed

Version 3.0.3

The new eBay order number is now saved in Shopware

Version 3.0.2

Improvement of performance

Version 3.0.1

- Improvement of the automatic correction when importing the address data 

- external article number from the marketplace is saved

Version 3.0.0

Plugin brought on new plugin structure

Version 2.4.8

Improved output of the log Small bug fixes

Version 2.4.7

Shipping methods and shipping service providers can now also be stored country-specific Before that you have to update the external order management to version 2.6.8

Version 2.4.6

Compatibility with Shopware 5.5.x made.

Version 2.4.5

The entire plugin setting is also available in English.

Version 2.4.4

Preparation for Shopware 5.5

Version 2.4.3

Payment method "credit card" is now supported

Version 2.4.2

Payment method "Cash on pickup" is now supported

Version 2.4.1

Anpassung an neue API

Version 2.4.0

Log functions improved, log entries more detailed

Important: Be sure to update the external order management!

Version 2.3.9

Der Versanddienstleister kann jetzt für jede Bestellung individuell festgelegt werden.

Version 2.3.8

Version 2.3.7

Version 2.3.6

Version 2.3.5

Version 2.3.4

Version 2.3.3

Version 2.3.2

Version 2.3.1

Version 2.3.0

Version 2.2.9

Version 2.2.8

Version 2.2.7

Version 2.2.6

Version 2.2.5

Version 2.2.4

Version 2.2.3

Version 2.2.2

Version 2.2.1

Version 2.2.0

Bundles (1)

No bundles available for the selected variant. Please select another variant for bundle offers.
Artikelexport + Bestellimport 2 Extensions
eBay Bestellimport
eBay Artikelexport
€ 349.99 * € 394.00 *
Open bundle
An error occurred while saving the bundle configuration.
eBay Order Import Connector
1x eBay Order Import Connector
coolbax   € 95.00 *
eBay Product Export
1x eBay Product Export
coolbax   € 299.00 *

About the manufacturer

coolbax coolbax Shopware Business Partner Shopware Business Partner 65 Extensions 5 Ø Rating
Current version:


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