Amazon Order Import Connector

Amazon Order Import Connector

by coolbax (12) Ratings 687 Downloads
Current version:


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Can be used in:
Not available
This extension cannot be used in a Shopware Cloud shop.
This app is available for Shopware 6
  • coolbax
  • de_DE en_GB
This manufacturer responds very quickly to support requests
  • cbax649359914185
  • coolbax
  • 3.2.1
  • 16 Jun 2021
  • de_DE en_GB
  • 5.0.0 – 5.0.4
    5.1.0 – 5.1.6
    5.2.0 – 5.2.27
    5.3.0 – 5.3.7
    5.4.0 – 5.4.6
    5.5.0 – 5.5.10
    5.6.0 – 5.6.10
    5.7.0 – 5.7.5
+++ This plugin is an extension. The External Order Management plugin is required +++... more

Product information


  • Manual and automatic import of orders possible
  • Automatic invoice upload to Amazon
  • Import orders with personalized products
  • automatic transmission of the tracking code (if available)
  • Shipping types and shipping service providers can be stored depending on the country


  • Choice of registration: "Authorize developer" or "Register as developer"
  • Choice of marketplaces: Germany, France, Italy, Netherlands, Poland, Sweden, Spain, United Kingdom
  • Determining which orders should be imported from Amazon
  • Selection of the last import date and time
  • Definition of the order and payment status of imported orders
  • Determining the order status for Amazon Prime and FBA orders
  • Choice of whether FBA orders or personalized item data should be imported
  • New document with data on personalized products available
  • Definition of shops and customer groups to which the Amazon orders are assigned
  • Choice of standard shipping method and service provider (depending on the country possible)
  • Definition of the payment method
  • Choice of whether invoices should be uploaded (also possible for FBA)
  • Determining which document should be uploaded
  • Determine the order status at which the document should be uploaded
  • The external order number can be output on documents


+++ This plugin is an extension. The External Order Management plugin is required +++

Amazon order import

Open up new marketplaces and increase your reach and sales. Amazon, one of the largest online marketplaces at the moment, offers you the perfect platform for this. Reach millions of loyal Amazon customers and increase the visibility of your products. Sell ​​your products on all five European Amazon marketplaces. Use the awareness and reach for yourself and not only present your articles, but also strengthen your brand at the same time.

With our "Amazon Order Import" and our "External Order Management", you do not have to worry about importing the order data. It runs automatically and accepts all customer data quickly and reliably. As required, individual orders can be imported into the system by hand. After each successful import, the order is assigned a new order number, the Amazon order number is retained and can be issued on the invoice if necessary. The inventory in the shop is also adapted and updated accordingly. An over-sale of items is therefore not possible.

View the manual (in German)

Features & Benefits

  • Automatically import the orders from Amazon to the shop
  • Automatic invoice upload to Amazon (also possible for FBA orders)
  • Business customer concerns are imported as net orders
  • Orders with personalized products can be imported. Follow settings are possible:
    • image
    • options
    • Fonts & colors
    • text version
  • Automatic import of customer data from Amazon into the shop
  • Update of the stock in the shop
  • Status Update the orders on Amazon when the orders are shipped
  • Automatically send the tracking code, if available
  • Orders can be evaluated via the shopware statistics
  • Fulfilled by Amazon (Import with restricted address data)
  • NEW: Orders from the marketplaces: Great Britain, Sweden and Poland can be picked up with the correct currencies
  • Two registration options "Authorize developer" or "Register as developer" possible
  • Shipping methods and shipping service providers can be deposited country-specific

Important: At the moment, new customers can only use the plugin with an authorization. Please note that 100 orders per day are included free of charge. If you have a higher order volume, please contact us beforehand.

Important: In order to balance the stock in the shop, the article numbers from the shop must also be deposited on Amazon (in Amazon as storage number). If the item numbers are not identical, the orders are imported, but no inventory is matched.

Orders with personalized products

As of plugin version 3.0.5, orders with personalized products can be conveniently imported. No matter what attitude the customer has made, the plugin imports the order with all the settings. In the tab "Documents" is already a file with the name: Amazon Custom Article. In this you will find all the information needed to process the order.

Difference between authorization and own developer datan

You have two options for connecting to Amazon. You can request your own developer data or you can authorize us as a developer. If you have your own developer data, you can fetch as many orders, compare them and upload invoices as you like. If you authorize us as a developer, your data will be enriched with ours and sent to Amazon. You can get 100 orders a day with an authorization. If you have more orders per day, please write to us.

Always up to date

As soon as the order is sent, our extension not only delivers the status to Amazon, but also transfers the tracking code for shipment tracking. You see, you can offer the Amazon customers just as much service as your shop customers and without the extra cost! This saves you and your employees a lot of time and money.

Keep an eye on everything

Monitor your sales using the shopware statistics or the plugin "External Order Management". For this, you only need a separately created customer group "Amazon" and you can already evaluate your sales according to customer groups.

Fulfilled by Amazon

If orders are sent directly from Amazon, a different status can be set in the respective order. A note is placed in the field "internal comment" and the stock is NOT reconciled. Thus the orders can be easily separated.

Ask questions
You have questions about the plugin or the setup? If you have any questions, please do not hesitate to contact us:

Required plugin:

External Order Management

Suitable accessories:

Amazon Stock Balance

The following order imports are also available:

The following list shows all order imports available in the Shopware Store. If you need a different connection to a marketplace, please send us an email to:

eBay Order import
etsy Order import (request to
Hood Order import
Idealo Order import
Kaufland Order import
Yatego Order import

Frequently Asked Questions

  • The assignment of the shipping methods is not enough for me. I would like to start by weight, by weight or by weight. Is that possible? In the standard setting of the plugin, you have the option of assigning the delivery and the service provider by country. If you have any other complaints, please contact us. We can use the plugin after growing the perception. Write us an email to:
  • The address data of FBA orders are not fully transmitted, what can I do? If you have authorized us as a developer, you will unfortunately not receive the complete FBA address data. If you absolutely need this address data, you would have to apply for your own developer account and have the respective authorizations activated.
  • How many Amazon accounts can I connect to the plugin? Only one account can currently be connected. If you are considering a second account, please contact us:
  • Can I pick up all European Amazon marketplaces? Yes, you can collect all orders from the European Amazon marketplaces at the same time. In the plugin settings, specify which marketplaces should be picked up.
  • What do I need the "External order management" plugin for? All external orders are imported into the external order management. After they have been imported there, they are generated in a Shopware order and can be processed as usual. All external orders are always imported, even if the customer e.g. has not completely filled in his address data. You then have the option to correct them and convert them into a Shopware order.
  • Are orders imported even if they contain items that are not in the shop? Yes, these orders, just like all other orders, are imported and converted into a Shopware order. The plugin takes over all data it receives from Amazon (e.g. prices, quantity, article names, etc.). In this case, the inventory in the shop is not compared.
  • Is it difficult to connect Amazon to Shopware? No. Our manual contains all the information you need to know to set up and use the plugin. A step-by-step guide describes how to get the respective access data or where you can apply for them. Please do not hesitate to contact us if you have any questions or do not know any further.
  • Are cancellations or returns deducted? No, if a specific one is heard in the backend, it is no longer filled. If these are subsequently canceled by Amazon or by the customer, the rights in the backend must be manual. The same goes gold if you cancel or return the rights in the backend. This information does not become Amazon Amazon and must be deposited with Amazon. It is a comparison of the shipping status and the Amazon.
  • Show all questions and answers Show fewer questions and answers
Reviews 12
Read, write and discuss reviews... more

Customer reviews

Average customer rating from 12 reviews:


Guter und schneller Support

16 Jul 2021

Hatten ein Problem mit dem Hochladen der Rechnung an Amazon.
Support war sehr hilfsbereit und wir habn nach kurzer Zeit das Problem gelöst.



4 Jul 2020

Funktioniert sehr gut. Absolut empfehlenswert. Service ist freundlich und Kompetenz.


Super Erweiterung - Super Service

26 Mar 2020

Super Erweiterung für jeden der auf Amazon verkauft. Macht genau dass was Amazon erfordert.
Top Service. danke



27 Jan 2019

Top Plugin. Simpel robust und tut was es soll. Dazu sehr netter Support. Ich kann es nur weiterempfehlen!


Paraktisches Tool

25 Jun 2018

Tolles Plugin, macht genau das was es soll. Eine erhebliche Arbeitserleichterung. Würde ich mir jederzeit wieder kaufen. Guter Support, netter Kontakt.
Weiter so Coolbax!

1 Mar 2020

Vielen Dank

Amazon Bestellungen bearbeiten mit Turbo

24 Apr 2018

Nach kurzer Einarbeitung und kleinen Startschwierigkeiten, die durch unseren Provider verursacht wurden, sind wir nach wie vor total platt von der super Performance die dieses Plugin bietet.
In Verbindung mit dem Amazon Lagerbestandsabgleich ist es unschlagbar, da wir nun Aufträge ausschließlich im ersten Reiter der der Bestellübersicht abschließen können.
(in Verbindung mit der automatischen Rechnungserstellung von "Golle It" sowie dem Hermes Paketversand Adapter von "Codeenterprise")

Man hat immer die volle Kontrolle über alle Shopbestellungen und durch die direkte Lagerbestandsanbindung via Amazon API vermeidet man Überverkäufe, die zu schlechten Amazon Ratings führen könnten.

Eine sortierbare Zusatz Spalte mit dem jeweiligen Marktplatzicon hilft zusätzlich bei der Übersicht.

Wir sind überglücklich, dass wir zusammen mit den anderen genannten Plugins die Büro Bearbeitungszeit eines Auftrags auf gut 1/3 senken konnten und wünschen dem Team von Coolbax weiterhin viel erfolg!


tolle Arbeitserleichterung, funktioniert tadellos

22 Feb 2018

Für alle eine tolle Erweiterung, die mit Amazon-Verkäufen zu tun haben.
Seit der Installation spare ich viel Zeit.
Der Support ist vorbildlich. Vielen Dank!
Die Bestellungen werden ohne Probleme im Shopwareshop generiert.
Die größte Erleichterung für mich ist, das ich die Rechnungen nun gleich ohne zusätzlichen Aufwand aus Shopware erstellen kann.
Noch ein kleiner Hinweis:
Leider gibt es ein kleines Problem, das aus Amazon keine Anrede geliefert wird und in Shopware dann standardmäßig "Herr" eingetragen wird. Aber da kann das Plugin nichts dafür. gutWuerzen


Alle bestens

24 Nov 2017

Einfach installieren, es macht was es soll und der Support ist auch sehr schnell und zuverlässig bei Problem.


Super Plugin, funktioniert einwandfrei.

22 Sep 2017


Zuverlässig & benutzerfreundlich

15 May 2017

Zuverlässig werden unsere Bestellungen in regelmäßigen Abständen automatisch eingelesen und der Bestellstatus upgedatet. Muss es allerdings mal schnell gehen, ist das manuelle importieren und abgleichen mittels Knopfdruck möglich. Wir empfinden es als sehr hilfreich, das man mittels der gespeicherten externen Bestellnummern die Bestellungen auch im Bestellmodul von Shopware finden können. Bei Unklarheiten hilft das Team von CoolBax schnell weiter.


Super Plugin das viel Arbeit erspart.

24 Jun 2016

Rückblickend könne wir uns gar nicht mehr vorstellen ohne diese Shopware Erweiterung zu arbeiten. Für einen günstigen Preis bekommt man eine super Plug-In. Das allerbeste ist aber der Support. Einfach, schnell und sehr kompetent. Wir von navitracks empfehlen diese Plug-In für Shopware uneingeschränkt weiter.


Absolut top

2 Nov 2015

Perfekt und einfach, kann man jedem empfehlen, der auch einen Amazon Shop betreibt


Installation manual

The installation is done via the Plugin Manager. You also need the External Order Management plugin, which must be installed and activated.

View the manual (in German)


Version 3.2.1

Adaptation to Shopware 5.7.x

Version 3.2.0

Amazon market place Poland added (Prerequisite: Add Polish Zloty to the currency settings with ISO = PLN)

Version 3.1.9

New field delivery service and own shipping service provider added to shipping service provider selection Other - be sure to configure it in the config

Version 3.1.8

Net orders are now taken into account if a sales tax ID has been stored on Amazon

Version 3.1.7

Added setting to replace mail address so that mail is no longer sent to Amazon

Version 3.1.6

Amazon market place Sweden added (Prerequisite: Swedish Krona must be defaulted to ISO = SEK

Version 3.1.5

Storage of the sales tax ID

Version 3.1.4

Improved handling of Smarty variables for invoice upload in the backend

Version 3.1.3

Limit set in invoice upload function

Version 3.1.2

Amazon market place Netherlands added

Version 3.1.1

Invoice upload error fixed

Version 3.1.0

Added new feature: Automatically upload invoices to Amazon

Version 3.0.9

Correction for missing address data from Amazon FBA orders

Version 3.0.8

Adjustments for Amazon Prime Orders

Version 3.0.7

Improvement of performance

Version 3.0.6

Fixed an error when opening the plugin settings in the English area

Version 3.0.5

Import of Amazon custom products added

Version 3.0.4

Improvement of performance

Version 3.0.3

Fixed issues with Amazon Prime orders

Version 3.0.2

Filtering for Amazaon Prime orders possible

Version 3.0.1

- Improvement of the automatic correction when importing the address data

- external article number from the marketplace is saved

Version 3.0.0

Plugin brought on new plugin structure

Version 2.5.6

IMPORTANT UPDATE! Error correction when adjusting the shipping status.ATTENTION: All accrued orders (marked with a yellow triangle) must be confirmed by hand in Amazon's Seller Central.

Version 2.5.5

Minor bug fixes from the last update 2.5.4

Version 2.5.4

Improved output of the log Small bug fixes

Version 2.5.3

Shipping methods and shipping service providers can now also be stored country-specific Before that you have to update the external order management to version 2.6.8 
 New registration with "authorize developer" possible

Version 2.5.1

Compatibility with Shopware 5.5.x made.

Version 2.5.0

The entire plugin setting is also available in English.

Version 2.4.9

Preparation for Shopware 5.5 UK marketplace can be picked up using your own currency (requirement: Pound must be created in the default setting with the ISO = GBP)NOTE: If you use more than just Amazon's DE marketplace, you'll need to reassign (after the update) the other marketplaces in the plugin settings!

Version 2.4.8

Die Artikelnummer von Amazon wird jetzt in der DB gespeichert

Version 2.4.7

Anpassung an neue API

Version 2.4.6

Fixed problems when sending the shipping status

Version 2.4.5

Logfunktionen verbessert, Logeinträge detailierter

Version 2.4.4

Der Versanddienstleister kann jetzt für jede Bestellung individuell festgelegt werden.

Version 2.4.3

Version 2.4.2

Version 2.4.1

Version 2.4.0

Version 2.3.9

Version 2.3.8

Version 2.3.7

Version 2.3.6

Version 2.3.5

Version 2.3.4

Version 2.3.3

Version 2.3.2

Version 2.3.1

Version 2.3.0

Version 2.2.9

Version 2.2.8

Version 2.2.7

Version 2.2.6

Version 2.2.5

Version 2.2.4

Version 2.2.3

Version 2.2.2

Version 2.2.1

Version 2.2.0

Bundles (1)

No bundles available for the selected variant. Please select another variant for bundle offers.
Bestellimport + Lagerabgleich 2 Extensions
Amazon Bestellimport
Amazon Lagerbestandsabgleich
€ 179.99 * € 200.00 *
Open bundle
An error occurred while saving the bundle configuration.
Amazon Order Import Connector
1x Amazon Order Import Connector
coolbax   € 130.00 *
Amazon stock balance
1x Amazon stock balance
coolbax   € 70.00 *

About the manufacturer

coolbax coolbax Shopware Business Partner Shopware Business Partner 68 Extensions 4.5 Ø Rating
Current version:


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