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Tawk - Live Chat Widget (Support) for Shopware

by Code Cap

Rating: 4.9

Average rating of 4.9 out of 5 stars

(22 reviews)

Downloads: 1,153

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With this widget you can use the free Tawk service. Tawk is a free messaging app that lets you monitor and chat with visitors on your website. Reduce abandoned shopping carts.

Free

Product Quantity: Enter the desired amount or use the buttons to increase or decrease the quantity.

Add to cart

Compatible with:

4.3.0 - 5.7.20

Includes:

All updates

During the subscription all released updates are included for free

Shopware 6 status:

There will be no successor for this extension

Description

About the Extension

Tawk is a free messaging app that lets you monitor and chat with visitors on your website. Reduce abandoned shopping carts.

You need a free tawk.to account to use this plugin.

Agents Chat Apps for Windows, Mac, iPhone, Android and in the Browser.

The color and language of the widget can be customized in the tawk.to backend (Deutsch, Englisch, Französisch, Spanisch, Italienisch and many more).

Create a separate Tawk Widget for every Subshop and show the Widget in different languages and appearance.

Plugin is not displayed correctly?

Support

You have a question about the plugin?
Use our contact form on our website and write us a message.
www.code-cap.com

Plugin is not displayed correctly!

If you are not using the standard theme, please check that the theme file "frontend/index/index.tpl" contains the block "frontend_index_header_javascript_inline".

Delete the cache and compile the theme. If this doesn't help, please contact us here.

Tags

support contact chat live realtime help customer reqeust widget mail ticket helpdesk

Description

Tawk is a free messaging app that lets you monitor and chat with visitors on your website. Reduce abandoned shopping carts.

You need a free tawk.to account to use this plugin.

Agents Chat Apps for Windows, Mac, iPhone, Android and in the Browser.

The color and language of the widget can be customized in the tawk.to backend (Deutsch, Englisch, Französisch, Spanisch, Italienisch and many more).

Create a separate Tawk Widget for every Subshop and show the Widget in different languages and appearance.

Plugin is not displayed correctly?

Support

You have a question about the plugin?
Use our contact form on our website and write us a message.
www.code-cap.com

Plugin is not displayed correctly!

If you are not using the standard theme, please check that the theme file "frontend/index/index.tpl" contains the block "frontend_index_header_javascript_inline".

Delete the cache and compile the theme. If this doesn't help, please contact us here.

Tags

support contact chat live realtime help customer reqeust widget mail ticket helpdesk

Details

Available: English, German
Latest update: 5 June 2025
Publication date: 8 September 2015
Version: 2.2.0
Category: Comments / Feedback

Resources

Reviews (22)

Average rating

4.9

Average rating of 4.9 out of 5 stars

Based on 22 reviews

5.0 Functionality

4.9 Usability

4.9 Documentation

5.0 Support

5 (22)

100 %

4 (0)

0 %

3 (0)

0 %

2 (0)

0 %

1 (0)

0 %

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Toller Live-Chat

4.5

Average rating of 4.5 out of 5 stars

by Tina Quaas

24 February 2019 14:55

Funktioniert super. Hat viel mehr Funktionen, als man denkt.

5.0 Functionality

4.0 Usability

4.0 Documentation

5.0 Support

Super Plugin

5.0

Average rating of 5 out of 5 stars

by Yavuz Dursun

17 January 2019 13:20

Sehr verständliche Oberfläche. Einfache Installation. Super Produkt.

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Super Plugin zum Spitzenpreis

5.0

Average rating of 5 out of 5 stars

by Michael Hochmuth

13 December 2018 12:40

Wir sind begeistert.

So einfach kann man einen Livechat integrieren.
Perfekt

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Feines Tool mit schönen Konfigurationsmöglichkeiten

5.0

Average rating of 5 out of 5 stars

by Sonja Brosch

18 September 2018 11:55

Macht Spaß und wird toll angenommen von den Kunden. Preis-Leistung ist ok und der Support total hilfsbereit.

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

sehr gut

4.5

Average rating of 4.5 out of 5 stars

by Hasan Gündogan

14 September 2018 17:34

sehr gut

4.5 Functionality

4.5 Usability

4.5 Documentation

4.5 Support

Funktioniert einwandfrei

5.0

Average rating of 5 out of 5 stars

by Florian Sturm

27 April 2018 22:53

Haben dieses Plugin ausgiebig getestet, bevor wir es in unserem Shop eingesetzt haben und es funktioniert ohne Probleme.

Auch die Einrichtung bei Tawk.to hat ohne Probleme geklappt :-)

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Läuft Super!

5.0

Average rating of 5 out of 5 stars

by Fred

26 January 2018 02:42

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Sehr gutes Plugin

4.5

Average rating of 4.5 out of 5 stars

by Zweirad-Union-Mopeds

5 January 2018 22:05

Tut was es soll, habe vorher einige andere probiert und muss sagen, hier läuft es am besten. Auch die Android-App funktioniert toll, lediglich die Konfiguration ist nicht ganz so verständlich in ein paar Punkten aber mit dem TOLLEN Support konnte das Problem schnell gelöst werden!
Schön wäre es wenn bei einer Kaufversion "Powered by tawk.to" weg wäre, und nicht nochmals Geld dafür verlangt wird!

4.5 Functionality

4.0 Usability

3.5 Documentation

5.0 Support

Super Plugin

5.0

Average rating of 5 out of 5 stars

by Ute Müller

4 August 2017 09:59

Leichte Installation, Plugin funktioniert einwandfrei! Top Service! Wegen einem von mir verschuldeten Bedienfehler musste ich den Support kontaktieren, der sofort reagierte und half! So wünsch ich mir das! Vielen Dank!

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

Funktioniert hervorragend

5.0

Average rating of 5 out of 5 stars

by Hubert Gröning

27 July 2017 12:17

Das Plugin tut was es soll. Schneller und freundlicher Support.

5.0 Functionality

5.0 Usability

5.0 Documentation

5.0 Support

About the Extension Partner

Code Cap

See all extensions

Partner Status

Shopware
Extension Partner

Details

Ø-Rating: 4.9

Average rating of 4.9 out of 5 stars
Partner since: 2015
Extensions: 6

Support

Based in: Germany
Speaks: German, English
Response time: Very quickly

Configuration manual

Create a free account at www.tawk.to
Click on the Cogwheel in the bottom left corner (Administration)
To create a new Property (Widget inline) click on "+Add", then under "Chat Widget" copy the "Direct Chat Link"
If you already created a Property and Widget (Inline), you can find the "Direct Chat Link" under "Chat Widget"
Paste the "Direct Chat Link" in the Plugin Settings (Direct Chat Link)

If the plugin is not shown or do you have other problems, please clean the cache and compile the theme (illustrated manual).

If you still have problems, please write me a mail (hello@code-cap.com).

Changelog

2.2.0 30 January 2021

Change Plugin option "Widget Id" to Tawk "Direct Chat Link"

2.1.0 23 January 2021

min Shopware 5.5.0
New: Name/Mail automatic assign to Widget if user is logged in
Fix: Widget not shown with newer Shopware versions

2.0.0 22 March 2019

min Shopware 5.2.0
Code refactoring for new plugin structure
Added an option to show the widget only on specific pages

1.1.1 9 December 2016

fixed a CLI bug /////

1.1.0 25 May 2016

Subshop support

1.0.1 9 October 2015

- automatic cache refresh and rebuild theme template after plugin installation