Regaining lost customers

Regaining lost customers

Source Available
369 Downloads
Responsive

Version:

Free
Free

Support by Sensus Media

This plugin is available for Shopware 6 Shopware 6 Signet
Expected release: Dec 2019
This manufacturer responds very quickly to support requests
    Sensu88466532386f
  • 1.4.12
  • 19 Feb 2019
  • de_DE en_GB
  • from Sensus Media
  • 5.1.0 – 5.1.6
    5.2.0 – 5.2.27
    5.3.0 – 5.3.7
    5.4.0 – 5.4.6
    5.5.0 – 5.5.10
    5.6.0 – 5.6.1
Regaining lost customers We develop automated state-of-the-art solutions for regaining lost... more

Product information

Regaining lost customers

We develop automated state-of-the-art solutions for regaining lost customers coupled with absolute customer orientation.

uptain develops automated software-solutions for regaining lost customers in online shops. Asthe developed plugin uptain-connect is integrated on the website of the customers the softwarewill automatically determines those visitors who are about to leave the online shop or have alreadyleft it, as well as the corresponding reasons for termination. Based on the data obtained, theuptain-plugin generates an individual service-email or a personalized dialog window for each lostcustomer to regain him for the online shop. With this plugin an online shop is able to increase itsrevenue up to 10%. With this plugin you can easily integrate the uptain products Mail andActivation into your online shop.

uptain-Mails

With uptain-mails, you can automatically send personalized service emails to any customer whohas put something into the shopping cart but could not successfully complete the purchase (lostcustomer). With our technology, we automatically segment all lost customers according tocancellation reason as well as behavioral profile and optimize each individual e-mail according totime, address, content, etc.

uptain-Activation

With uptain-Activation, you support your customers’ purchasing processes with automated andpersonalized dialog windows, thus preventing customers from leaving your online shop withoutbuying anything. With our individual approach, you ensure that your customers solve certainproblems independently. Our technology recognizes the problem of each customer and providesthe appropriate support in an automated manner.

uptain-ID

For using uptain-connect an individual uptain-ID is required. Please visit the following website tosign up for a free uptain-ID:

https://www.uptain.de/de/portfolio/shopware/

After you have successfully signed up for a free uptain-ID our service team will contact youimmediately to configure the uptain-software based on your specific wishes. Additional costsapply only in case of success on a commission basis.


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Customer reviews

Average customer rating from 4 reviews:

Total (4)
Functionality
Usability
Documentation
Support

Alles TipiTopi

24 Sep 2018

Gibt nichts zu beanstanden, das Plugin arbeitet fehlerfrei. Wir sind sehr zufrieden mit der Integration von Uptain. Nutzen das System jetzt seid mehr als 1 Jahr und die Quote der Rückgewinnung der Kunden wächst stetig!

Total
Functionality
Usability
Documentation
Support

Einfache und gute Erweiterung

21 Sep 2018

Das Plugin sparte uns viel Zeit bzgl. der Einbindung von Uptain. Zudem wird bei Supportanfragen prompt und gut reagiert! Aber am wichtigsten: es funktioniert und tut was es soll!

Total
Functionality
Usability
Documentation
Support

Super Plugin, schneller und netter Support

18 Sep 2018

Funktioniert einfach wie es soll! Support ist schnell und sehr freundlich!
Klare Empfehlung!

Total
Functionality
Usability
Documentation
Support

Top Plugin

18 Sep 2018

Das Plugin funktioniert einwandfrei und hat unsere Erwartungen übertroffen. In kürzester Zeit haben wir durch dieses Plugin die Quote der offenen Warenkörbe reduzieren und den Kunden doch zum Kauf bewegen können.

Zudem ist der Support wirklich unglaublich. Man wartet kaum eine halbe Stunde auf eine Antwort und bekommt innerhalb kürzester Zeit eine Lösung für wirklich jedes Problem. Folglich uneingeschränkt zu empfehlen!

Total
Functionality
Usability
Documentation
Support

Installation manual

1. install and activate uptain Connect for Shopware via the Plugin Manager

2. enter uptain ID

3. Empty cache and recompile theme

Changelog

Version 1.4.12

- Optimization of parameters after order completion

Version 1.4.11

Bugfix for Shopware 5.1

Version 1.4.10

  • Workaround for a shopware bug resulting potentially in problems with tax rules in checkout
  • Changes for the cart generation url
  • adds an option to transmit the customergroup to uptain

Version 1.4.9

Bugfixes for submitted data in checkout

Version 1.4.8

  • Bugfix on logout from Account

Version 1.4.7

  • Support for older Shopware versions (from 5.1)
  • Asynchronous loading via AJAX

Version 1.4.6

add default value for active

Version 1.4.5

Fixes an error in the update process when cache is not emptied.

Version 1.4.4

Fügen Sie die Konfiguration für die Aktivierung pro Subshop hinzuÜbertragen Sie nur Kunden, wenn der Umsatz größer als 0 istadd config for activation per subshoponly transmit customers if revenue is greater than 0

Version 1.4.2

Add new Tags

Add Translations

Version 1.3.0

Add Currency to uptain Connect Tag   

Version 1.2.0

- Bugfixes in Tracking Code

Version 1.1.0

Adjustments due to the DSGVO

Version 1.0.0

Version: 1.0.0 // Initial release from uptain-connect

About the manufacturer

Sensus Media Sensus Media Shopware Business Partner Shopware Business Partner 1 Certifications Developer SW5 0 Developer Advanced SW5 0 Template Designer SW5 0 Template Developer SW5 0 Developer SW6 1 Template Designer SW6 0 6 Extensions 5 Ø Rating

Version:

Free
Free

Support by Sensus Media

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