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2Hats Logic Solutions Private Limited

Shopping Experience Survey & Reference Analytics

Rating: no rating ( write a review )
Downloads: <25

Description

Highlights

  • Continuous customer feedback collection
  • Know which mediums bring you best conversions
  • Made decisions based on facts
  • Improve customer satisfaction by solving problems in unhappy customers
  • improve user experience from taking the customer feedback

Features

  • Ability to collect the details of referring sources
  • Ability to manage the list of mediums/sources of traffic
  • Ability to see graphical representation of analytics
  • Ability to see customer rating of shopping experience
  • Ability to see user-wise feedback

About the Extension

The plugin has a simple survey of the shopping experience of customers. This is with a simple pop-up on the thank you page and with a really good user experience and simplicity. Customers can select the happiness levels of shopping and add any comments if they want to. This is a continuous feedback system that will help you detect any issues or lower customer satisfaction of using the webshop. All the feedback is available in the backend with users list who gave the feedback. You can contact the users and improve customer satisfaction in case of an unhappy review.

The plugin collects feedback from customers on how they heard about the store while checkout. This field can either be set mandatory or optional and the options can be managed from the backend. The result is shown with a graphical representation so you get a quick idea and can focus and invest more on mediums that drive more conversion (for example Facebook, Instagram etc.). 

Details

  • Available: English, German
  • Latest update: 6 December 2019
  • Publication date: 8 November 2019
  • Version: 1.0.2
  • Category: Comments / Feedback

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About the Extension Partner

2Hats Logic Solutions Private Limited

2Hats Logic Solutions Private Limited

Partner Status

  • Shopware Bronze Partner Shopware
    Bronze Partner
  • Shopware Extension Partner Shopware
    Extension Partner

Details

  • Ø-Rating: 4.4

    Average rating of 4.4 out of 5 stars

  • Partner since: 2019
  • Extensions: 32
  • Certifications: Certifications

Support

  • Based in: India
  • Speaks: German, English
  • Response time: Very quickly
Shopware 6 certified This Extension Partner has been certified by our Academy for Shopware 6.