Shopping Experience Survey & Reference Analytics
Description
Highlights
Features
About the Extension
The plugin has a simple survey of the shopping experience of customers. This is with a simple pop-up on the thank you page and with a really good user experience and simplicity. Customers can select the happiness levels of shopping and add any comments if they want to. This is a continuous feedback system that will help you detect any issues or lower customer satisfaction of using the webshop. All the feedback is available in the backend with users list who gave the feedback. You can contact the users and improve customer satisfaction in case of an unhappy review.
The plugin collects feedback from customers on how they heard about the store while checkout. This field can either be set mandatory or optional and the options can be managed from the backend. The result is shown with a graphical representation so you get a quick idea and can focus and invest more on mediums that drive more conversion (for example Facebook, Instagram etc.).
Details
- Available: English, German
- Latest update: 6 December 2019
- Publication date: 8 November 2019
- Version: 1.0.2
- Category: Comments / Feedback
Resources
Reviews (0)
About the Extension Partner
2Hats Logic Solutions Private Limited
Partner Status
-
Shopware
Bronze Partner -
Shopware
Extension Partner
Details
- Ø-Rating: 4.4
- Partner since: 2019
- Extensions: 32
- Certifications: Certifications
Support
- Based in: India
- Speaks: German, English
- Response time: Very quickly