Customer request from customer email address
Downloads:
<100
Simplifies support by correctly displaying the email address for contact form requests by using the email address provided by the customer as the sender.
Compatible with:
5.2.0 - 5.7.20
Includes:
The subscription starts with a free trial month during which it can be canceled at any time.
During the subscription all released updates are included for free
In case you have any questions or problems with your extension you can always ask the Extension Partner for help during the subscription.
Description
About the Extension
Who receives many inquiries over the Shopware contact form, knows the problem: Shopware always uses the deposited E-Mail address of the Shopbetreiber instead of the E-Mail address of the customer as sender address. Because of this, the grouping of e-mails based on the interlocutor, which many e-mail programs now know, does not work. This makes it difficult to find e-mail history quickly.This plugin corrects this behavior and sets the e-mail address specified by the customer as the sender.
As an additional feature, the plugin allows the specification of additional e-mail recipients to whom a copy of the support request is to be sent. The plugin settings can also be used to determine whether the e-mail should also be sent to the customer as a copy.
Details
- Available: English, German
- Latest update: 5 June 2025
- Publication date: 6 June 2018
- Version: 1.0.3
- Category: Administration
Resources
Reviews (1)
Plugin macht was es soll
5.0
by Martin Hetschel
15 August 2019 09:36
Plugin funktioniert mit SW 5.5 problemlos, alles gut.
Leider finde ich keine Kontaktdaten für den Support. Ist das Plugin auch für Shopware 5.6 geeignet?
Leider finde ich keine Kontaktdaten für den Support. Ist das Plugin auch für Shopware 5.6 geeignet?
5.0
Functionality
5.0
Usability
4.0
Documentation
4.0
Support
About the Extension Partner
KielCoding UG
Partner Status
-
Shopware
Extension Partner
Details
- Ø-Rating: 5
- Partner since: 2018
- Extensions: 11
Support
- Based in: Germany
- Speaks: German, English