This plugin is available for Shopware 6
- Support by: Net Inventors GmbH
- Support available in:
- Order number: Neti613766662101
- Manufacturer: Net Inventors GmbH
- Version: 5.2.5
- Last update: 7 Sep 2020
- Plugin available in:
- Compatible with: 5.0.0 – 220.127.116.11.0 – 18.104.22.168.0 – 5.2.275.3.0 – 22.214.171.124.0 – 126.96.36.199.0 – 188.8.131.52.0 – 5.6.8
- New customer acquisition fast and simply via short form (accessible at www.yourshop.de/recommendations, also from “My Account”)
- Alternatively, the form can also be sent as a link via email or “to share” on social media channels.
- Validation: Comparison of the referral’s email address to existing shop customers and guest order placers
- Automatic email dispatch to recruiters and referrals
- Freely customisable email templates
- Several advertising premiums for recruiters and referrals to choose from (discounts in euro or per cent, free product, discounted product)
- Rule-based points system as bonus system for recruiters (points per new customer order or depending on turnover)
- Exclusion option for specific customer groups
- Flexible awarding and billing system
- Transparent overview of the status of credit points
- Optional: Several advertising discounts can be added together
- All recruiters and advertised persons are displayed in a clear manner in the backend (incl. CSV export)
For online traders like you, a recommendation is worth its weight in gold. If existing customers recommend your shop to friends, you will enjoy a priceless confidence with these new customers. The result: the inhibition threshold for registering and ordering in your shop decreases measurably.
In order to make a recommendation more attractive to existing customers, premiums such as discounts, discounted or free products are popular incentives both for the recruiter and the advertised person. With the “Customers referral” plugin you can set up your own new customer acquisition program in your online shop – it’s secure, flexible and convenient.
As a shop operator you have the option right from the beginning to set up the reward system, by offering either bonuses for the referrer (and/or customer) with successful registration of a new customer, special discounts in items such as percentages or discounted value of goods or pure credit points, which are charged later with the bonus selection or order.
The reward system becomes a multiplier. Every customer who has bought at least once from the shop can (when registered) use a simple and very short form to recruit a new customer. In addition to the email address as a mandatory field, they can optionally enter the salutation, name of the advertised person and a short greeting text.
This email can be customised using the familiar Shopware email templates and contains a text, a message about his potential bonuses and the link to your shop.
Alternatively, the plugin offers the option of purely forwarding a recommendation link to the registration mask, which you can simply generate and send to the advertised person by email or even share on social media platforms and thus use as a “multiplier”. The invitation by link also has the advantage that you are on the safe side in terms of data protection as the customer you have referred does not receive any potential unwanted mail from your shop.
As soon as the referred customer has registered, validation is carried out automatically in order to guarantee that she or he is really a new customer. The email address is used to check that the referred customer has not yet placed any guest orders. The email address must be the same as the one the recruiter provided, except for invitations via the social media link.
If the referral has completed registration, placed items in their shopping basket and is now in the checkout process, they can select their bonus for the order before sending it. As soon as the referral has bought an item from your shop for the first time, the recruiter will receive an email informing them that they can now redeem their bonus or receive their points (depending on the configuration). If the existing customer receives an immediate bonus for the customer referral, it will automatically be displayed in the shopping as an independent item in the shopping basket
As a shop operator, you have the option of defining various qualification criteria. This includes, among other things, a minimum turnover by the recruiter, a minimum order value of the first new customer order or a qualification period.
For example, you can specify that a new customer order only generates points for the recruiter after 14 days, which allows you to eliminate the risk of returns.
The plugin provides you with your own menu in the backend, which lets you can leave behind bonuses for recruiters and referrals to choose from – from discounts to free products to discounted conditions for a specific product. You will also find a clearly arranged list of the friend referrals you have made. As soon as a customer completes the recruiter form, a new entry will appear in this list with the recruiter’s customer number, the referral’s email address (and later customer number), the time of advertising, registration and bonus redemption. If required, this list can be exported as a CSV file for further processing.
If you use discounts as premiums, you can set how high the discounts should be for recruiters and referrals and whether you want to grant a percentage or discount in euros. For the recruiter, you can also optionally determine whether they can “collect” their bonus discounts. For example, if a customer recruits three new customers and receives a 5% discount on their next order, they could either redeem 5% on three orders or receive an attractive 15% discount on one order.
If you decide for a credit point system, it is also possible to set in how high the exchange value of the points should be the plugin configuration, for example 1 point can have the value of 1 euro or less.
Optionally, it is also possible in the settings to use further blind copy recipients, for example your marketing or controlling department, for emails to referrals and recruiters.
To use the plugin you need our free NetiFoundation plugin.
As the owner of this extension you can rate it in the Shopware accountRate now in your account
Average customer rating from 4 reviews:
Plug-In hat einige Fehler - Support antwortet auch nicht mehr
Das Plug-In hat für das Geld meienr Meinung zu viele Fehler. Ein Kunde hat bereits 5x die gleiche E-Mail erhalten, dass er Freunde einladen darf.
Auch wurden Kunden angeschrieben die vor über 1 Jahr bestellt haben. Support hatte bisher keine Lösung gehabt, eher lag das Problem am Server/Cronjob.
Auch ist die Freunde-Einladenseite unter "domain.de/recommendation" zu finden. Nicht sehr einladend, wenn man Flyer mit der domain drucken will.
Ich kann das Plug-in eigentlich keinem EMpfehlen. Da es kein anderes gibt, nutzte ich es aktuell noch.
Sehr umfangreiches Plugin
Wir finden die Idee, dass unsere Stammkunden neue Kunden werben können einfach genial. Das Plugin ist sehr umfangreich. Wir kombinieren das ganze jetzt mit einem Flyer, den wir mit ins Paket legen.
Einziger Kritikpunkt ist, dass die Qualifikationsmail den Mindestumsatz nicht berücksichtigt. So erhalten auch Kunden die Info, dass sie jetzt frei geschaltet sind, obwohl das einfach falsch ist. Die letzten Änderungen des Plugins hatten die Qualifikationsmail als Thema. Daher haben wir das aktuellste Update installiert. Leider ohne Erfolg. Haben das Problem gemeldet, aber neben dem vollen Zugriff auf das System war die Rede von 115 € pro Stunde. Haben jetzt die Qualifikationsmail abgeschaltet und hoffen darauf, dass das Problem an einem Testshop überprüft wird und das Problem für uns mit einem Update erledigt ist.
Edit: Sehr schnelle und kulante Reaktion des Support. Der Fehler wird jetzt behoben und im nächsten Update eingebaut. Dementsprechend habe ich meine Bewertung nach oben korrigiert. Vielen Dank.
P.S. Die 115 € wären nur angefallen, wenn nach einer kostenlosen Analyse aufgefallen wäre, dass der Fehler nicht am Plugin, sondern an uns liegt.
Alles funktioniert wie es soll und der Support ist Spitze!
Man muss sich um nichts mehr kümmern, ein lang überfälliges Plugin endlich sauber programmiert!
Please install our Base Plugin "Neti Foundation" first, this is mandatory for the Recommendation Plugin to work.
You can then install the Plugin in the Plugin Manager, as long as you have a valid license.
[#35310] Guest orders will no longer be counted
[#35309] Guest orders will no longer be counted
[#34349] Guest orders will no longer be counted
[#35268] Loading times of the recommendations list in the backend was optimised (Part 2)
[#35265] Changed constructor parameters for being able to decorate the profit service
[#35249] Loading times of the recommendations list in the backend was optimised (Part 2)
[#35264] Changed constructor parameters for being able to decorate the profit service
[#35139] Loading times of the recommendations list in the backend was optimised (Part 2)
[#35207] Changed constructor parameters for being able to decorate the profit service
[#34940] Error when uninstalling the plugin was fixed
[#34940] Error when uninstalling the plugin was fixed
[#34747] Loading times of the recommendations list in the backend was optimised
[#34746] Loading times of the recommendations list in the backend was optimised
[#34635] Loading times of the recommendations list in the backend was optimised
[#34727] Custom Url adjust for the account sector
[#34471] Custom Url adjust for the account sector
[#34388] Resetting the new order reward if a new order has been deleted/canceled
[#34387] Resetting the new order reward if a new order has been deleted/canceled
[#34179] Resetting the new order reward if a new order has been deleted/canceled
[#34224] Customertoken can now be used in the "Qualified"-Email if it's available
[#34223] Customertoken can now be used in the "Qualified"-Email if it's available
[#34168] Customertoken can now be used in the "Qualified"-Email if it's available
[#33913] Fixed shopping cart problem when not using the point based system
[#33912] Fixed shopping cart problem when not using the point based system
[#33899] Fixed shopping cart problem when not using the point based system
[#33852] Add item rewards to the shopping cart without additional items
[#33851] Add item rewards to the shopping cart without additional items
[#33825] Add item rewards to the shopping cart without additional items
[#33786] Correctly remove rewards from the shopping cart
[#33788] Remove points profit from basket
[#33574] Avoid double redemption of points
[#33785] Correctly remove rewards from the shopping cart
[#33787] Remove points profit from basket
[#33573] Avoid double redemption of points
[#33734] Correctly remove rewards from the shopping cart
[#33671] Remove points profit from basket
[#33513] Avoid double redemption of points
[#33572] English and German translation updated
[#33571] English and German translation updated
[#33514] English and German translation updated
[#33490] Steps container removed during login via "Recommendations"
[#33489] Steps container removed during login via "Recommendations"
[#32656] Steps container removed during login via "Recommendations"
[#33254] Fix problem at saving default premium
[#33254] Fix problem at saving default premium
[#33087] Fix problem at saving default premium
[#33009] Fix problem at checkbox for standard bonus
[#33008] Fix problem at checkbox for standard bonus
[#32989] Fix problem at checkbox for standard bonus
[#32867] Purchase of the premium article possible
[#32869] Fix Error in Mail sending when qualificationdays are 0
[#32866] Purchase of the premium article possible
[#32868] Fix Error in Mail sending when qualificationdays are 0
[#32575] Purchase of the premium article possible
[#32789] Fix Error in Mail sending when qualificationdays are 0
[#32726] Fix wrong base price calculation
[#32727] Note about the minimum sales for the procured installed
[#32725] Avoid redirect to the empty shopping cart
[#32723] Fix wrong base price calculation
[#32722] Note about the minimum sales for the procured installed
[#32724] Avoid redirect to the empty shopping cart
[#32658] Fix wrong base price calculation
[#32688] Note about the minimum sales for the procured installed
[#32623] Avoid redirect to the empty shopping cart
[#32382] Fix price of product variants
[#32381] Preisanzeige für Varianten-Artikel-Prämien behoben
[#31589] Fix price of product variants
[#32218] Anpassungen für Shopware 5.6
[#31659] Extension of the navigation block instead of overwriting
[#31620] Extension of the navigation block instead of overwriting
Version 4.3.0[#15614] Grid extension: Add button for orders
Version 4.2.0[#30943] Reward for new customers can be redeemed at a later time[#31011] Advertiser will be displayed in the backend
Version 4.1.2[#31082] Adjusted sending of qualification mail and added config option to suppress sending[#31084] Automate choice of article with only one article to choose from
Version 3.4.2[#31037] Adjusted sending of qualification mail and added config option to suppress sending[#30604] Automate choice of article with only one article to choose from
Version 4.1.1[#30604] Qualification mails will no longer be sent out to disabled customers
Version 3.4.1[#30541] Qualification mails will no longer be sent out to disabled customers
Version 4.1.0[#30398] Fixed an error when processing custom URL for recommendation page.[#30217] Added option to detect cancelations by payment state
Version 3.4.0[#30217] Added option to detect cancelations by payment state
Version 4.0.2[#30230] Fixed an error sending emails upon manual qualification override
Version 3.3.4[#30221] Fixed an error sending emails upon manual qualification override
Version 4.0.1[#30084] Fixed a problem with the backend view
IMPORTANT INFORMATION ABOUT UPDATING TO 5.5 (german): https://support.netinventors.de/hc/de/articles/360010165874
[#29968] Removed foundation license components[#30024] Improved error handling when redeeming rewards[#29605] New plugin option "Custom URL for recommendation page"[#29620] Added captcha support
Version 3.3.3[#29314] Bugfixing: standard bonus button clickable
Version 3.3.2[#29199] Improved discount handling[#28962] Fixed non-functional export to CSV (requires NetiPhpExcel)
Version 3.3.1[#28973] The account menu point should now be displayed on all pages, not only the account overview page[#29149] Optimization of the status in the recommendation history in the customers account
Version 3.3.0[#28883] If the first order of a recommended customer is cancelled, the subsequent order can now be used for points calculation instead. [#28882] Implemented override for recommending user validation
Version 3.2.7[#28692] Recommendations will now be marked as successful upon registration if the recommended customer does not have a choice of premium.
[#28579] Fixed frontend error message
Version 3.2.5[#27958] Minimum required revenue will now be correctly respected when sending notification mail.[#27854] Remove menu item "Customers advertise Customers" for impossible customer groups
Version 3.2.4[#27864] Cronjob optimizations concerning runtime and memory usage
Version 3.2.3[#27790] Excluded customer groups and guest accounts are not handled correctly when sending qualification mails.
Version 3.2.2[#27786] Error fixed on sending the qualification mail
Version 3.2.1Bugfix in the cronjob
Version 3.2.0[#26059] Extended qualification of the existing customer: Delay and selection of valid payment status[#26060] Dynamic and relative amount of points
Version 3.1.2[#27028] Compatibility adjustments for Shopware 5.3
Version 3.1.1Template issue fixed (Display of the checkbox "default selection" within rewards for the recommended customer)
Version 3.1.0[#25787] Internal optimizations in the point based system[#25529] Customer recommendations can now be proceeded by using an individual link (New option "Invitation by" in the plugin settings)[#25876] Removal of voucher handling options, that might lead to problems
Version 2.2.2[#25869] Wrong template paths fixed
Version 3.0.0[#25053] Refactoring for the new plugin system, compatible since Shopware 5.2.6
Version 2.2.1[#25434] A potential problem on currency change has been solved
Version 2.1.1[#25432] A potential problem on currency change has been solved
Version 2.2.0[#25003] Compatibility adjustments for Shopware 5.2.0 to 5.2.5
[#24249] New feature "Point based system":
If this feature is being activated in the plugin settings, a cutsomer will receive one point for every successfully invited new customer. He can redeem these points for various rewards.
Attention: This feature is only available in the responsive theme!
[#23545] Corrections for B2B customers
[#23631] Removal of unused files
[#23632] Optimizations in the cache handling
Version 2.0.0[#22335] Flexible reward choice for the old and the new customer
[#22355] Optional affiliate codes in the invitation mail (only when our plugin AccessManager is also in use)
[#21958] Bugfix in template loading
[#21957] Bugfix in the minimum oder value checks
[#21814] 0€ discounts won't appear in the shopping cart anymore
[#21525] Compatibility with Shopware < 4.2
Version 1.4.0[#20797] Customer groups can now be excluded
Version 1.3.1[#20656] Improved compatibility with Emotion-Themes under Shopware 5
Version 1.3.0[#16985] The basket item for the discount can now have an ordernumber, which can be defined in the plugin configuration.
Version 1.2.2bugfix in the voucher handling
Version 1.2.1Bugfix in the session handling
[#15615] Headlines of the backend export changed and outsourced into snippets
[#16176] Nwe plugin configuration: Handling of a simultaneous voucher redemption
[#15613] Optional minimum order value to receiver the discount (for the old and the new user)
[#15631] Compatibility to the Conexco Responsive Template